Travelers find waterfront relaxation with convenient dining and drinks just steps away, while multilingual staff stand ready to assist with local exploration
The Swan Hotel sits near the water, offering continental breakfast and dry cleaning services. Guests can enjoy the on-site restaurant, relax with a drink at the bar, and stay connected with in-room WiFi. Previous visitors consistently mention the helpful, attentive staff.
Reviews
5.45.4 out of 10
Popular amenities
Breakfast included
Parking included
Free Wi-Fi
Restaurant
Business services
Laundry room
Sign in to view eligible discounts and perks. More rewards for more adventures!
Take advantage of free continental breakfast, a terrace and dry cleaning/laundry services at Swan Hotel. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
Multilingual staff, concierge services and a 24-hour front desk
Meeting rooms and luggage storage
Room features
All guest rooms at Swan Hotel feature thoughtful touches, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Swan Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swan Hotel?
Self-parking is free at this property.
What time is check-in at Swan Hotel?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM.
What time is check-out at Swan Hotel?
Checkout is at 10:00 AM.
Where is Swan Hotel located?
Situated in Webuye, this hotel is within 32 miles (52 km) of Masinde Muliro University of Science and Technology, Bukhungu Stadium and Muliro Gardens. Nabongo Cultural Centre is 32.2 mi (51.8 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
4.0
Amenities
6.8
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Verified traveller
25 Nov 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
Conference room was not included with the amenities to the hotel room and breakfast.
I paid the full amount before the trip the was charged again for the first 3 nights contacted Expedia 5 times for resolution and received NO HELP! Finall left in the middle of my stay - disgusted with Expedia