West Bridgewater Hotel Guide - West Bridgewater Town Hall hotels in West Bridgewater, United States of America.

"Horrible house keeping! I stayed at this hotel in Needham from 4/16-4/18. First day room was cleaned except the sheets and blankets had dirty stains on them and the pillows cases were dirty as well. Next day room was not cleaned and same dirty sheets and pillowcases were on the bed, and no towels. When I addressed the issue at the front desk, the concierge was too busy giving me excuses instead of getting the problem resolved. I was told the room was not cleaned because I extended my stay for an extra day. I guess when staying for longer than one day expect your room not to get cleaned. If you choose to stay at this hotel, bring your own clean sheets and pillow cases . On a good note the hotel is nice, clean some of the staff is friendly except HOUSE KEEPING IS NOT THE BEST. Parking is not free $17 daily."

"Checked in April 14th 2026. The weather in Boston was Sunny and 78. Noticed the lobby checking in was very stuffy and hot. Get to the room and it’s no better. Turning the dials and switches on what appeared to be an older climate control system did nothing. No cooling or heat. Called the front desk and they told me to do what I’d already done. I then went to the lobby to inquire and was told that “corporate hasn’t activated the A/C system. Opening the window would be your best bet.” Unacceptable. I asked for number and called the corporate offices. Was told basically what the staff had said. The A/C system “wasn’t turned on yet” because it was April and not “hot enough out yet” to do so. I’ve never heard of such a thing. It wasn’t inoperable, They just wouldn’t turn it on. They offered no compensation nor did the staff in any capacity. Absurd. Hotels.com customer service contacted the property and said the property was willing to give us a refund only if we checked out immediately. No offer to help us find other accommodations. Just check out and take your money. Now I’m with my family in Boston scrambling to find a room at the last minute and there is absolutely nothing. We had no choice but to stay, the climate system never became functional, the temperature in the room was ridiculously warm, we had to keep the small vertical window open to the sounds of sirens and people speaking in the parking lot at 4 o’clock in the morning. It was an absolute nightmare. Ruined the trip."

"It was a beautiful room. Every staff member was really nice and helpful. Perfect spot if you want to explore the back bay. Close to a lot of things"

"We loved our stay at The Godfrey! The coffee shop downstairs was a perfect way to start our mornings. Convenient location and friendly staff. We would definitely stay here again!"

"Everything was perfert. Very friendly staff, nice and clean hotel. Would definitely recommend and stay again."

"Very clean, perfect stay not too expensive "

"Clean and convenient"

"A"

"Best hotel I’ve stayed at hands down."