West Hartford Hotel Guide - Pet Friendly Hotels in West Hartford, Connecticut

"Would stay again!"

"Did feel safe on our end room arriving late at night. "

"The property was cleaned & the staff was nice."

"It was a beautiful hotel. I will say the morning staff at the registration welcome desk, specifically Gretta, was not warm or friendly, very robotic, and never smiled, which really removes the whole inviting customer service appeal. The valets were awesome, especially Raymond, very personable. The breakfast was amazing, and I loved the outside dining experiences, especially in the morning. The other staff were also fabulous, room service turned down our beds, and they were both professional and personable. We had our 3-year-old granddaughter and invited her to use the toy box of toys outside, which brought her joy. Both my husband and I are professionals and entrepreneurs, for over 20+ years, I would just offer a personal suggestion might be to offer a cheese and cracker light happy hour for guests to unwind, with a little music or local entertainment which shows appreciation to the guest and a personal side of your incredibly beautiful ambiance and unique side of your hotel. I would also mention to both Gretta and the other associate that her professionalism is great but by greeting customers/guest with a friendly smile makes them feel at ease especially for us after almost a 7-hour drive to come and visit our son just a short block away. Verbal testimonials go a long way especially as we will be visiting again and again, making that guest feel appreciated also goes a long way. The evening staff was great at the front desk always with a smile and eager to help..."

"We needed a place to rest our head for the night"

"Great location near airport"

"A bunch of good eats and shopping around if you drive even better but all. Walking distance this is my favorite place to stay they are always so friendly with my puppy titan "

"Everyone was friendly and nice very clean the pool was amazing and super clean my family and i we love it and we willing to come back again the sliding door was perfect bc my husband and i we smoke. Thanks again first time experience 10/10. My 2 sons like it the snack lobby they kept buying lol 😂 but so did my husband and i 😍♥️😈🤪😂thanks again Ramada family "