Holiday Homes in West Hills

"We were only there for a couple of hrs, as we had a flight from Burbank at 9 am. Was disappointed there wasn't a quick continental breakfast. Staff was friendly and helpful."

"Room was clean that was only positive about the entire stay. We checked in and the front desk staff was on an FaceTime call the entire time. We were put in a single queen bed room. After stating we booked a double, we were told they would upgrade us. Not sure why we wouldn’t get what we booked and prepaid for. When we got there they charge a resort fee. Not sure why because this hotel has no resort amenities. The lobby is tiny. There are no amenities there. The beds in the hotel squeak with every move. You can hear people walking above you. The AC unit is turned on by a breaker box. The water pressure is a trickle and the hot water is well warm at best. They don’t even give you an option to park anywhere else. Come to find out they use a parking a garage near the hotel which they paid $10 for and charged us $41. Day 2 and the manager was having a heated discussion with an employee in the lobby. Super uncomfortable. If you are looking for a place to just sleep, then it may be perfect for you. But if you are looking for a resort type hotel this is very basic and definitely not worth the price we paid. This was $75-$100 quality vs the $360 they charged with the resort fee and valet parking. More of a city vibe than a beach hotel."

"Good spot. "

"Loved the hotel."

"Rooms were spacious and nice location ."

"It was a good hotel."

"Iconic hotel but on arrival the pool and the outside restaurants were closed due to the areas being taken over for a private party. Would have been good to have been notified in advance about this as it was a weekend. Very loud after party until the early hours for the new Michael film. Again no communication about this. Staff wonderful and if you can get a cabana room then it is a superb hotel. The main block rooms are nothing overly special. Not as good as my last stay."

"A+++"

"10 out of 10, would definitely recommend! Pierside's location is perfect. Within walking distance to so many eateries and shopping at the 3rd ST Promenade. Sophia was so pleasant at check-in and the staff is very accommodating. We received a complimentary hour on the electric bikes, which was a fun activity. If I'm ever in the area again, this will be my first choice!"