Search Cottages in West Kilbride

"Great stay"

"My original room had not been cleaned properly prior to my arrival. I was greeted by an un-flushed WC. Also, there was what appeared to be blood stains on the spare pillow. I reported this to the reception, and was immediately given another room. The staff acted promptly and without fuss. "

"Only fault would be that only one lift was working - which has probably been fixed by the time this is written. Clean room, comfortable bed, good breakfast. Good value and would certainly use again. "

"Cottages are lovely,restaraunt was very nice,we had breakfast and that was very good(although i never got my egg!). Not too sure about the swimming pool area,mrs thought it wasnt clean,the water very cold. We went off peak,so wasnt too busy,weather terrible as well(not the hotels fault for that). Went on ferry to Tarbert,was very disappointed,theres nothing to see and do,lots of places closed."

"We found faces on what was apparently a clean towel folded in our room and despite informing staff about it before 9am when we arrived back it was still on the floor after 3pm! Spa was an extra charge pp and is not for anywhere close to adequate access, when we arrived there were already at least 6 adults in a small hot tub. Wifi connection is totally unmanageable we had to hot spot our phones. Decoration is dated and decaying with grout missing in the bathroom and wallpaper peeling off the walls. Horrendous experience particularly when compared to some other 4 star hotels which feel a world apart. "

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"Bar staff great. Desk staff very kind"

"didnt find the time tobuse it."

"Stayed one night, reception staff helpful and friendly. Good breakfast, would stay again if in the area"