West Malling Hotel Guide - Family Friendly Hotels in West Malling, England

"We stayed at this property twice in the last month as we toured Europe with family. We got a free room upgrade as the family rooms were overbooked when we arrived. Housekeeping was quick and attentive. Comfortable beds and clean rooms. Breakfast was nice with lots of healthy options. Location is great and accessible by train. We will be back!"

"Room was clean,staff was helpful,breakfast delicious and walking distance to O2 arena."

"Lovely hotel, just a little tired in places. Breakfast was amazing"

"Staff were amazing "

"There can’t be many places like this left. Reasonable pricing. Great service. Attentive staff. Breakfast was excellent. Will stay again."

"Rooms were spacious, comfy & spotless. All the staff from receptionist to restaurant & bar staff were friendly & welcoming, Food was delicious & plentiful."

"Clean and tidy room. Bar was a bit loud and busy."

"Everything is great "

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "