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Reviews of Yarmouth Resort

2 out of 5
Yarmouth Resort
343 Main St, Route 28, West Yarmouth, MA

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 214 out of 1000 reviews" "
Rating 4 - Poor. 134 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Liliana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were given a handicap room which was not the issue.The front desk knew the condition of the room so I honestly believe it was given to use out of spit.The reason I say so: Originally they couldn't find our reservation because I said it was under my name but we actually booked the place under my wife's name.We took what they gave us.It was a second floor back of the place with a view of the dumpster.I then grabbed my phone, which I originally left in the car when first checking in I then went back to the front desk and informed them of my error. The price ended up being a whole day less booking with Expedia. I know she didn't appreciate that & the extra work.I could see it in her face. So she stuck us in the worst room in the place in my estimation. There was an air freshener & that was the first thing I noticed. We were in a mold infested room. The furniture smelled horrible when you opened the drawers. The floor was laminate faux wood. The bathroom had mold in the grout & the caulking was done so amazingly amateurish. The floor were disgustingly dirty. I even politely mentioned it to housekeeping. I reserve my opinion on them. I even went to the front desk on our last night of stay & asked for a replacement of the Air Wick liquid despenser & mentioned the condition of the room. They didn't offer to change our room. I've been around the world 4X, India, all of the Caribbean, all of Asia from Hong Kong to Thailand. This place discriminates against people of color!
Stayed 3 nights in Jul 2022

4/10 Poor

Victoria

Liked: Staff & service
Don't stay there
We were greeted by a friendly receptionist and given directions to our room. The room was clean and comfortable and we decided to check our the jacuzzi. The pool and the jacuzzi were filled with kids and parents. It had a thick layer of sand on the bottom. After 10 minutes , parents left and the kids continued playing in the jacuzzi ignoring my request to call their parents. I saw an 11-years old girl coming out of the men's sauna. I was concerned, Many people live in the hotel and they really don't care if you are there on vacation trying to rest. Many of the permanent residents are smoker so the smoke can be felt in all areas including our room and the pool. Our neighbors were having an online meeting outside after 10 pm while smoking. We felt and heard it all. The window had a crack and perhaps the smoke were going through it. It wasn't fun.
Stayed 1 night in Oct 2022

10/10 Excellent

William, Grenoble

Stayed 1 night in Sep 2022

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Sherry

Disliked: Cleanliness, amenities, property conditions & facilities
I was tought if you don't have something nice to say, don't say anything at all.
Stayed 2 nights in Sep 2022

8/10 Good

luz

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2022

8/10 Good

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service
We loved having the balcony to enjoy at night before bed and in the morning with our caffeine! My only complaint is that I wish there had been a coffeemaker in the room but it really wasn’t a huge deal that there wasn’t.
Stayed 1 night in Sep 2022

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the hot tub and pool. Shower pressure was real good. But wish they had in room coffee makers.
Stayed 2 nights in Sep 2022

2/10 Terrible

Noel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dated and dirty. Needs upgrading
Stayed 2 nights in Sep 2022

10/10 Excellent

Alexander

Stayed 1 night in Sep 2022

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was convenient
Stayed 1 night in Sep 2022

6/10 Okay

Gilmara

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I like the amenities, But the hotel not providing suficiente tower for the customers, and the hotel needs upgrades.
Stayed 2 nights in Sep 2022

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was all great
Stayed 1 night in Sep 2022

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
Everything was great! I just wish there was a coffee maker.
Stayed 1 night in Sep 2022

10/10 Excellent

Yanilee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. The staff is very friendly and attentive. I am very pleased to have stayed there. :)
Stayed 2 nights in Sep 2022

8/10 Good

Lilian

Travelled with group
Liked: Property conditions & facilities
Nice room and clean and nice price
Stayed 1 night in Sep 2022

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location of property is very convenient to nearby attractions and beaches! We stayed for 3 days and was comfortable. Hotel could use some updates both interior and exterior! Staff were nice and friendly.
Stayed 3 nights in Sep 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good would and plain on returning
Was very pleased with accommodation service was excellent and friendly room very clean
Stayed 3 nights in Aug 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Judge Book By Cover
Well situated within easy reach of Hyannis and both quiet and busy beaches, restaurants etc. Outside shabby from main road, even for approaching end of season HOWEVER EXCELLENT service, super clean, good amenities and very good location, visitors well spaced, A surprise Gem
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REMODEL NEEDED
Stayed 3 nights in Aug 2022

10/10 Excellent

Karrick

Stayed 1 night in Aug 2022

8/10 Good

Kristy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was king size. They initially put a queen top sheet on the mattress. After I said this to the housekeepers they found a king fitted sheet. Shower curtain should have been replaced at least 9 months ago. The house keepers did their best to correct issues but they need support of management. I will not return.
Stayed 3 nights in Aug 2022

8/10 Good

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
Stayed 1 night in Aug 2022
Response from RINGO on 14 Aug 2022
THANK YOU

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from RINGO on 14 Aug 2022
THANK YOU

6/10 Okay

Corinna

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was easy, staff was friendly. Room had no phone, cracked mirror.. bare minimum everything. Had quite the characters hanging out outside. 😕
Stayed 3 nights in Aug 2022

4/10 Poor

Alvah

Disliked: Property conditions & facilities
Out dated.The floor was very slippery when I walked in the room.The place needs total renovations. Also,someone entered the room with a do not disturb sign outside the door. It did look like their were people living there. 😞
Stayed 3 nights in Aug 2022

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2022
Response from RINGO on 9 Aug 2022
THANK YOU. WE LOOK FORWARD TO SEEING YOU VERY SOON.

8/10 Good

Arnold

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Very outdated, musty smell, bathroom was falli
Stayed 3 nights in Jul 2022

2/10 Terrible

Wilker

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place .. I only stay one day .. bed is 100 years old , never get clean
Stayed 2 nights in Jul 2022

2/10 Terrible

Julianne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They (or you, if aware of the poor conditions) had a nerve charging $190 a night for one of the worst places I've ever stayed. The front window had a broken screen; room was musty; the one chair was filthy, no outlet close to my bed; interior light didn't work; no coffee pot; shower water came out brown--let it run until it cleared; no towel rack to hang even a hand towel; curtain wouldn't close fully. There was a group two doors down with an outside table set up and grill out in the parking lot, which lead to a late-night party, loud talking and laughter. I called the front desk who said they'd speak to them; it got quieter for about 15 minutes and I started to doze, but got woke with more loud noise that was ongoing. I was concerned that if I called again they may get angry (not knowing how much alcohol was involved) or that they might even damage my car which two of them had seen me get out of and go into my room. As I was already changed for bed and quite worn out, I opted to stay put. If I'd known before I went out to dinner next door about them, I'd have asked for a different room, but imagine conditions wouldn't be any better than the room I was in. I find it a questionable practice to charge people more money who find themselves in need of a last-minute room; ought to be a set price to be fair. Completely terrible experience!
Stayed 1 night in Jul 2022

2/10 Terrible

Alexandre

Stayed 2 nights in Jul 2022

4/10 Poor

Lev

Stayed 2 nights in Jul 2022

6/10 Okay

Pamela

Stayed 3 nights in Jul 2022
Response from ringo on 28 Jul 2022
THANK YOU

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Jul 2022
Response from ringo on 28 Jul 2022
THANK YOU

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Drove home instead of staying at location.
Stayed 1 night in Jul 2022

10/10 Excellent

John A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 👍 quiet I love ❤️
Stayed 6 nights in Jul 2022
Response from ringo on 23 Jul 2022
THANK YOU

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room doesn’t have microwave and is something it is very essential to have one in the room
Stayed 2 nights in Jul 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
It was a nice stay for a quick room
Stayed 1 night in Jul 2022
Response from RINGO on 23 Jul 2022
THANK YOU

8/10 Good

Naimah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I truly appreciated the size of the resort and that there was a restaurant right next door. The staff were very friendly and accommodating. Only thing i did not like was hiw the amenities were not what they said on the website.
Stayed 2 nights in Jul 2022
Response from RINGO on 23 Jul 2022
THANK YOU

2/10 Terrible

Silvina, St.Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing - should not be called a “resort”
The room was clean and the lobby seemed ok. But the hotel needs repair. There were many guests sitting in chairs in the parking lot and the lot was dirty. I wouldn’t stay here again. I was very surprised by the positive reviews. My friend wouldn’t stay here.
Stayed 1 night in Jul 2022

10/10 Excellent

Ruth

Stayed 1 night in Jul 2022

4/10 Poor

Jon

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay was good. The indoor and outdoor pool were the best part!!
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff, but could use some work
Let me start by saying the staff is wonderful and I really enjoyed the pool and hot tub. That said, the place is desperately in need of a deep clean starting with the hall carpets. Our room was ok (we had to switch at check in due to the condition of the first room we were given - again, staff was amazingly nice) but door to room was broken and the beds were not comfortable. This is the second time we have stayed, the first was nicer, but was still just as in need of a clean. Nothing bad that a good carpet shampoo couldn’t fix!!
Stayed 4 nights in Jul 2022