Kunming Hotel Guide - Western Hills Reserve hotels in Kunming, China.

"The room was spotless and the staff was very friendly and helpful "

"Great staff. Good service. Good location with a lot of restaurant , bar and coffe shop . Very interesting place near old town with a lot of activity at night"

"An excellent stay at Sofitel Kunming. The services are awesome & my room is very clean. A very convenient location as well. Their staff, Jessica is a very outstanding person. She helped me booked my roundtrip train tickets from Kunming to Dali. And more. She is a very responsible & helpful individual. I'd like to give her a 5 Stars out of 5 for her remarkable service as well. I really appreciate everything that she has done. I will stay in Sofitel Kunming again in the future when I'm back."

"The hotel is new and the rooms are spacious. Excellent location as it’s linked to a big mall with many dining options. But what really stand out is the staff. Though bookings were made via Expedia (we had 2 different arrivals and 2 rooms), I had contacted the hotel directly on many occasions with regards to our late check-in, lower floor rooms, rooms near each other and our dining reservations on New Year’s Eve. Staff was prompt in replying to all my emails by various staff which gave me the assurance that everything will be taken care off before our arrivals. Well done ! Highly recommended. "

"Overall amenities, breakfast buffet and kids playing area "

"This hotel has exceeded all expectations! Both its quality and service are impeccable—what’s more, it offers abundant added value, such as wellness workshops and afternoon tea. You can truly feel the owner’s dedication to craftsmanship: from the pajamas and slippers to the wooden room keys and negative-ion hair dryers, every detail is thoughtfully curated. Additionally, each room is equipped with a refrigerator stocked with complimentary beverages. It’s genuinely great value for money and easily the best decision we made for this trip!"

"The outdoor hot spring was fun. The garden is beautiful. Property is old and not well maintained. "

"Mix of classic older design with new modern tech. Cultural but accessible. Staff speaks English and have apps to translate if needed. Always make you feel welcome "