Westfeld Hotels

"Room was clean on arrival you have to pre book the cleaning service via a website. Went to reception and said about having room cleaned and they said you need to give a days notice on website. Absolute farce but by complaining they took our room number and cleaned it BUT they took away some crisps and went through my wallet. They didn’t take anything but the English notes were stuffed back in the wrong way round to how I always put them in. Free parking on the street that they fail to mention anywhere and try charging you €12 per day to park. Overall a bit scammy but a decent hotel. "

"Great dog friendly hotel, lovely staff and good facilities "

"Everything!! Our view of the Christmas Market was added beauty!! So glad we came! The staff were wonderful! Our dinner was amazing! Looking forward to breakfast. "

"Room was awesome and hotel staff very accommodating. "

"Excellent, clean, modern and comfortable room."

"Nice size room very clean, secure parking and close to plenty of shops and restaurants."

"Breakfast was amazing. Many options offered and freshness and taste were excellent. Parking was provided and convenient. Room was very clean and hospitable."

"We loved the H4 hotel in Hannover. It was clean and quiet, and had some amazing amenities. The pool and fitness facilities were amazing. My only complaint about the area is that the hot tub was lukewarm and not hot. The breakfast was incredible, some of the best we've ever had at a hotel. The hotel's price was very reasonable. Parking was easy, and for the first few days, without a car, it was about a 5-minute walk to the train station. The staff was also helpful and friendly. The only other minor complaint is that the shower would not get hot. I suggest turning it up a couple of degrees. "

"Poor and unprofessional customer service "