Augusta Hotel Guide. Hotels in Westside, Augusta, United States of America

"Nice hotel"

"They need to stop advertising about breakfast. The staff is the best thing about this hotel, they are amazing even under pressure. Furniture is okbut needs new bedding . I love that it is not directly on the main thoroughfare but"

"Perfect"

"we had an issue with housekeeping on the 2nd and 3rd day of our stay when she took all towels and did not replenish and left the trash cans on the desk and counter, then another time i ran into her in the morning to find out what time she would be coming in to clean, she stated around 4pm but she never cleaned it. I addressed it with front desk and manager and was assigned a new housekeeper who did a wonderful job from 4th-8th day of our stay."

"Great , clean "

"Upon arrival checked into the room the tv did not work and I noticed hair in the bathroom and bugs went down to front desk and changed rooms the second room it was already late so I just laid down got up that morning and left early cause I had a two hour drive came back it was late around one going on two am I noticed the sheets and covers were dirty and it was a bug crawling in the bathroom and hair in the bathroom so I went back down to let the front desk know and they said if I leave now I won’t be charged for the second night so I left and now I only got a 25$ refund but I spoke with aj the manager who stated I would receive a refund for one night but I only got back 25 my stay just was not good here at all even the elevator was making this loud noise and shaking "

"No the staff called the cops for no reason at all and then refuse to rent to us the next day"

"Terrible stay. The bathroom was absolutely . Its diabolical. Who ever was responsible for cleaning definitely skipped the bathroom. There was hair in the shower and dirt marks on the tub. Toilet was also filthy. There was not enough towels or tissue available. There was only one tissue and another used one left by the other guests. I'm pretty sure the sheets weren't washed. The cupboards didn't even doors on it. There was no privacy/do not disturb tags to put on the doors. When assistance was needed by maintenance workers they weren't available, instead we where handed used appliances instead. Also, in the booking it said there is no smoking allowed, however, one of the workers was smoking, very conflicting. Most of all though, the biggest problem really is just the cleanliness. Please invest in proper cleaners."

"The motel is beautiful and clean, however the staff have VERT bad attitudes and they don't know their correct information to give guests. I called and spoke with the manager and she had a very bad attitude and acted ghetto. She was VERY unprofessional and because of this I will not spend my money their again."