Quayside Apartments offers oceanside relaxation and activity. Guests can unwind on the rooftop terrace or in the sauna, work out anytime in the 24-hour gym, and enjoy Indian cuisine for lunch and dinner. In-room WiFi and free self parking ensure a comfortable stay.
Located in Whakatāne Town, a neighbourhood in Whakatane, Quayside Apartments is in the entertainment district and on a river. Whakatane District Museum and Gallery and Mataatua: The House That Came Home are cultural highlights, and some of the area's activities can be experienced at Whakatane River Walk and Whakatane Aquatic Centre. Visit our Whakatane travel guide
This smoke-free aparthotel features a restaurant, a 24-hour fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and a seasonal outdoor pool. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
Quayside Apartments offers 3 accommodations with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a sauna, a 24-hour fitness centre and a seasonal outdoor pool.
Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Housekeeping on request
Iron/ironing board
Limited-hour front desk
Location highlights
In an entertainment district
In the city centre
Near the ocean
On a river
Things to do
24-hour gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 units
Housekeeping (on request)
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For same day bookings made after 8 AM, please contact the property by midday using the information on the reservation confirmation received after booking.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
The seasonal pool will be open from November to April
Pool access available from 8:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Quayside Apartments Whakatane
Quayside Apartments Aparthotel
Quayside Apartments Aparthotel Whakatane
Frequently asked questions
Does Quayside Apartments have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 9:30 PM.
Is Quayside Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Quayside Apartments?
Self-parking is free at this property.
What time is check-in at Quayside Apartments?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Quayside Apartments?
Checkout is at 10:00 AM.
Where is Quayside Apartments located?
Located in Whakatāne Town, this aparthotel is within a 5-minute walk of Pohaturoa, Wairere Falls and Whakatane River Walk. Whakatane District Museum and Gallery and Mataatua: The House That Came Home are also within 10 minutes.
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Reviews
Quayside Apartments Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
10
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 10 out of 16 reviews
10 - Excellent
10
Rating 8 - Good. 5 out of 16 reviews
8 - Good
5
Rating 6 - Okay. 0 out of 16 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 16 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 16 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Susan
24 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place to stay with a spacious apartment with a beautiful elevated outlook. So close to everything from walks by the water to shopping and cafes and restaurants.
Susan
Stayed 1 night in Oct 2022
8/10 Good
Shirley
29 Apr 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
There was a constant droning in the main bedroom n couldn’t sleep…didn’t happen first night so not sure what the cause was, but presumed it was something to do with vent on balcony.A shame as other than that it was great!
Shirley
Stayed 2 nights in Apr 2022
8/10 Good
Cath
15 Jan 2022
Liked: Cleanliness, room comfort, communication
Great Spot
Really great location, walking distance to lots of eateries and bars. Really well appointed apartment with secure off street parking and roof top pool. Comfy couch and Netflix on Smart TV in lounge. Could've done without the motelier bursting into our apartment one morning with some other random person and waking us up and being all confused as to what WE were doing there! Thankfully I'd fallen asleep on couch so was fully clothed when she turned on the lights coz had she'd gone into bedroom would've been even more awkward ;)
Cath
Stayed 3 nights in Jan 2022
8/10 Good
Verified traveller
16 May 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
apartment was so lovely.
minor bugbear was the height of the bathroom vanity
Verified traveller
Stayed 1 night in May 2021
10/10 Excellent
tracey
11 May 2021
Liked: Cleanliness, room comfort, communication
Great view
Great place and wonderful view - highly recommend.
tracey
Stayed 1 night in May 2021
10/10 Excellent
Verified traveller
17 Mar 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely spot on n the heart of whakatane, nice and quiet and an absolutely beautiful apartment, I’ll book this one again
Verified traveller
Stayed 1 night in Mar 2021
4/10 Poor
Verified traveller
13 Feb 2021
Disliked: Cleanliness, amenities, property conditions & facilities, communication
so so ,haven't room service。cant change new towel。we have two people more,expedia charge 20 dollards more,the poperty charge 25。
Verified traveller
Stayed 1 night in Feb 2021
10/10 Excellent
Andrea, Auckland
20 Dec 2020
Liked: Cleanliness, property conditions & facilities, communication
Beautiful property, amazing views from harbour side room and infinity pool is gorgeous. Central location with onsite parking. A very comfortable stay and highly recommend.
Andrea
Stayed 1 night in Dec 2020
8/10 Good
Ian
10 Oct 2020
Liked: Cleanliness, room comfort, communication
Only one night - business trip. Would definitely stay here again. Very close to shops and restaurants and close to waterfront too. Would recommend you mention the type of vehicle you have when booking, as some of the spaces are tight to get into.
Receptionist was very pleasant and helpful.
Ian
Stayed 1 night in Oct 2020
10/10 Excellent
Monika
17 Sept 2020
Liked: Cleanliness, room comfort, communication
Great location and very spacious and modern
Monika
Stayed 2 nights in Sep 2020
10/10 Excellent
HT, Auckland
2 Aug 2020
Liked: Cleanliness, amenities
Perfect location for our visit. Clean spacious and had everything we needed. Excellent entry & exit measures for after hours.
After a horrible night’s stay at Chateau Tongariro, we wisely checked out and made our way to the lovely coastal city of Whakatane, where we were fortunate to book at Quayside Apartments. We appreciated Rebecca, the friendly property manager, allowing us to check in a bit before their normal 2 pm check-in time, and I enjoyed the chance to shake off the road with an invigorating swim in the rooftop pool.
Our two bedroom/ two bath flat was large and spacious with a balcony overlooking George Street. The bed was very comfortable, and there was no street noise, so we slept soundly. We loved that the unit had a washer/dryer, so we were able to “refresh” our wardrobe after almost a week of traveling. We liked the sleek lines of the modern kitchen, which had everything we needed for our short stay. WiFi was very good, and it was a short walk to the store to get a few essentials for breakfast. We also liked that Spice Junction (a fine Indian restaurant) was very close by, and loved our evening stroll along the nearby wharf, which sits right near the mouth of the Whakatane River. We parked in a numbered space in a safe, covered parking garage which was included in the reasonable tariff. Our cost for the night was $240 NZ, (equating to $152 in US Dollars), which we thought was extremely reasonable for the excellent quality of the accommodations.
We wish that we could have stayed longer than one night, and would definitely choose Quayside Apartments for a longer stay.