Wharepuhunga Hotels

"Property was very well maintained, staff was very accommodating, the rooms were very pleasant. No complaints whatsoever."

"Arrival & Atmosphere We arrived around 3 PM and check-in was smooth - there was one staff member at the front desk who was expecting us. However, the resort felt unusually quiet, almost empty. During our stay, most facilities appeared closed, including dining and the spa. It’s unclear whether these are only available in peak season. We did notice a couple of staff cars later in the day, but overall the property felt very inactive. Facilities & Amenities Some amenities were either unavailable or underwhelming. The sauna and steam room are located in a small unisex space and are not kept running - you have to turn them on yourself and switch them off after use. The pool area was also closed, and we were not provided access. In the chalet, amenities were quite basic for a wellness resort. There were no slippers or bathrobes, no paper towels in the kitchen, and only one box of tissues in the bathroom. The tub/jacuzzi did not come with bath salts or proper toiletries, so it wasn’t very usable. There is also no in-room safe. Basic items like bottled water, cups, and dining sets for two were provided. Room Layout & Design We paid about NZ$405 (~$238) for a one-bedroom chalet (65 sqm). The space itself is generous, but the layout is not very functional. The bathroom connects to the closet, which is convenient, and having an ironing board is a plus. However, the shower is quite small, the sink is shallow, and the toilet is tightly placed between fixtures, making it awkward to use. "

"Perfection!"

"The staff is excellent. He told me a few local attractions that are really nice. I mistakenly double booked for the last day, and the manager help canceled it even though it’s supposed non refundable. I wish Expedia have picked up such a simple error when I made the booking."

"Surrounded by beautiful rolling hills! Super spacious! "

"Clean, functional, basic amenities, electric blanket....but room can be noisy due to sound travelling from neighbouring rooms and upstairs. Staff were very accommodating by staying back to let us check in when our plane had been delayed and by providing extra bedding when requested. "

"No kitchen and coffee space was alittle tight and in the pictures upstairs room showed a double bed but when we arrived it was 2 singles which was disappointing my husband. Staff was very friendlt but we caught tail end of welcome and didnt get the whole welcome speech which was sad as we were alittle lost with some things but over all it was a bed to stay "

"Clean room with the grand old tile character. Street parking with security cameras. Electronic glass doors. Trains and logging trucks pass in area and noisy as well as odd loud car. Tea coffee whitener jug provided. Also small guest kitchen area.TV lacked rabbit ear signal. Online booking and quick simple ask for key on arrival and deposit in container on check out. "

"The room was clean and comfortable with a microwave, refrigerator, some dishes, and plenty of space. It isn’t fancy, but was a nice place to stay a couple of nights in the Waitomo area. "