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Reviews of Inviting 3rd-floor condo with heated pool, hot tubs & gym - walk to gondola

Inviting 3rd-floor condo with heated pool, hot tubs & gym - walk to gondola
Whistler, BC

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 17 reviews" "
Rating 8 - Good. 9 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

5.4/10

Cleanliness

Reviews

6/10 Okay

Tara M.

Disliked: Cleanliness
Very dated and tired. Excellent location and facilities.
The furnishings are extremely old, with excessive wear and tear in places, and there is definitely an odor in the unit. The blinds covering the second-floor windows have about 1/4 inch thick dust on them as well as the ceiling fan. We could not get the fireplace to work. Several spots on the ceiling had discoloration/dirt. The bedding was clean and the bed and pillows were comfortable. This is an excellent location and the pool/hot tub facilities, front desk staff, parking, and ski storage were great as they have been in prior years.
Stayed 4 nights in Feb 2023
Response from VrboOwner on 8 May 2023
Tara, thank you for the feedback, we're pleased that our home's location served you well! It's good to know that you enjoyed the amenities and found the front desk staff helpful and the storage for ski equipment great. That said, we apologize for the areas you felt in need of some TLC and our local manager noted that they are working with the homeowner to make improvements. They assured us that they have addressed the fireplace and appreciate your feedback. We enjoyed having you as our guest and we hope to host you again.

6/10 Okay

Claudio S.

Old and worn out unit
Well located within Upper Village. Sofas and kitchen utensils are stained and worn out.
Stayed 7 nights in Dec 2022
Response from VrboOwner on 8 Feb 2023
We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are disappointed to see that the sofas and kitchen utensils were not reported to us during your stay as we would have been happy to assist. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future!

8/10 Good

Kristi O.

Nice location for an economical price
We had a nice stay here. Great location - enjoyed the easy walk to the gondola, the multiple hot tubs, underground heated parking ($20/night), and free ski valet. Lots of light through windows overlooking the pool and hot tubs. The pictures are accurate and you can see the place could use some updates, but was comfortable and fairly clean (gave 3 stars for cleanliness in large part due to condition of certain things). Two things to be aware of that hopefully management will soon address - (1) the fireplace is slightly falling apart but did give off great heat once we got the knob unjammed and figured out the "technique" for lighting it, and (2) the kitchen could REALLY use some new additions - maybe baking sheets, a few pans/skillets (with lids!), more silverware and serving utensils? There were only two of us and we had to wash bowls and silverware daily so we didn't run out. There were 3 lidded pots but only one small skillet (so had to make bacon and eggs separately in small batches and grilled cheese sandwiches one at a time :( and there was no lid or anything large enough to cover it). There is a staffed front desk but the management company is not onsite. They provided email instructions that were accurate and easy to follow but otherwise we didn't have any interaction with them that I can speak to. I do think that with these few inexpensive upgrades to the kitchen and fireplace we would definitely stay here again if the price was right!
Stayed 6 nights in Feb 2022