Exterior

Reviews of Le Chamois by Whistler Premier

3.5 out of 5
Le Chamois by Whistler Premier
4557 Blackcomb Way, Whistler, BC

Reviews

7.8

Good

Rating 10 - Excellent. 135 out of 387 reviews" "
Rating 8 - Good. 123 out of 387 reviews" "
Rating 6 - Okay. 84 out of 387 reviews" "
Rating 4 - Poor. 33 out of 387 reviews" "
Rating 2 - Terrible. 12 out of 387 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Booked this property for a spur of the moment solo boarding trip. the location is perfect for ski in/out. Right at base of Blackcomb gondola so you can watch for the line to start building (6am) and get out there before it grows too long. The room had everything I needed and was comfortable.
Stayed 2 nights in Feb 2024
Response from Leena on 8 Apr 2024
Brian, Thank you for your review! We're glad you enjoyed the perfect location for skiing in/out and that the room had everything you needed for a comfortable stay. We hope to welcome you back soon!

10/10 Excellent

Ruth

Stayed 2 nights in Mar 2024
Response from Leena on 10 Apr 2024
Ruth, Thank you for the review. We hope you enjoyed your stay with us and we hope to see you again.

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Whistler Premier on 17 Jan 2024
Pablo, we are thrilled to know you had a 5 Star stay with us! Thank you for taking a minute to let us know!

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovation
Stayed 2 nights in Dec 2023
Response from Whistler Premier on 13 Dec 2023
Erik, thanks for the 5 Stars! We are happy to know you enjoyed your visit!

8/10 Good

Patrick

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Whistler Premier on 11 Dec 2023
Thank you Patrick, for taking time to rate your stay with us! Of course it is our goal to provide 5 star service and accommodations so we hope you will be back soon so we can earn that 5th star! We hope you had a great visit and enjoyed exploring the area!

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 3 nights in Dec 2023
Response from Whistler Premier on 11 Dec 2023
Thanks for the A+ grade Mackenzie! We are glad to know you had a nice stay! We hope you enjoyed visiting the area and got your fill of fresh air and relaxation!

10/10 Excellent

Wyntor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice suite, with a beautiful view of the mountains. The hotel is right outside of the Blackcomb mountain gondola, which makes very easy and convenient access to the mountains during ski season. The whistler village is only about a 10 minute walk away from here. The staff are very friendly and helpful. We loved our stay here.
Stayed 2 nights in Dec 2023
Response from Whistler Premier on 7 Dec 2023
Thank you Wyntor for reviewing your stay and for giving future guests an idea of what they can expect! Our team is committed to providing great service and a friendly, welcoming atmosphere so we are glad to know that was your experience! We hope you will be back!

10/10 Excellent

Charleigh, Vancouver

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We loved this stay of ours, the suite was perfect for my two tween daughters & I. The location was a short walk into the village area which was lovely & included a bridge over a little river. It is a very safe, quiet & nice area to stay in. I took off a few stars as the main bathroom was dirty. There were crumbs in the bathtub when we arrived & the dishes in the kitchen cupboard were all dirty. I had to rewash all of them before we used them. The tv’s in both rooms were not set up properly & I had to ask staff to come & set them up our second night so we could watch tv. Reaching front desk staff was also an issue. The phone lines would just say no one was available and I needed to go down to the front desk each time I needed assistance which was a bother. I was told they had just switched phone systems so hopefully it will no longer be an issue in the future. The pool & hot tub amenities & the laundry facilities are all clean & well kept. All in all I highly recommend staying here & we will be back again soon!
Stayed 2 nights in Nov 2023
Response from Whistler Premier on 29 Nov 2023
Charleigh, thank you so much for taking time to write this review and for providing us with this feedback. We strive for perfection when it comes to cleanliness and clearly on this occasion we fell short. We apologize! We are so happy you and your daughters had such a great visit and we can't wait to have you back!

8/10 Good

Alayne

Stayed 2 nights in Nov 2023
Response from Whistler Premier on 22 Nov 2023
Alayne, we are happy to know you had a nice visit but we shoot for providing 5 Star service and accommodation, we would love to know what we could have done better so your next visit will be a 5 star one!

10/10 Excellent

presveia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and cozy apartment. Clean and renovated I would stay there again !
Stayed 2 nights in Nov 2023
Response from Whistler Premier on 16 Nov 2023
Presveia, we can't think of a better compliment than a guest letting everyone know they would stay again! Thank you, we are so happy to know you found your accommodations clean and cozy and you had a 5 Star visit! We hope it won't be long before you are back!

6/10 Okay

Megan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was larger than we expected. We were disappointed that there was not really any complimentary tea/ coffee, or robes. The room also smelled like chemicals or harsh stain. The hot water took 15 minutes of running all the taps each time we needed a shower. When we asked the front desk for the wifi password, they told us to find it on our sheet and hung up.
Stayed 2 nights in Nov 2023
Response from Whistler Premier on 13 Nov 2023
Megan, we always appreciate guest feedback and are sorry to learn we did not meet all your expectations but are glad your overall stay was enjoyable. We pride ourselves on providing the best customer service and apologize for falling short this time! We hope you will give us another chance to make a better impression!

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equiped suite with views of the ski lifts Fantastic value and very comfortable
Stayed 2 nights in Oct 2023
Response from Whistler Premier on 23 Oct 2023
Thanks for the 5 star review Alan! We hope you enjoyed your visit here enough to come back! We would love to host you again!

10/10 Excellent

Simone

Stayed 2 nights in Oct 2023
Response from Whistler Premier on 30 Oct 2023
We are so pleased your stay was a 10! Thank you for letting us know Simone! We hope you will allow us to host you again sometime!

6/10 Okay

Jasbinder

Travelled with family
Liked: Amenities, property conditions & facilities
The room was very hot and no air conditioner. The sofa bed was so uncomfortable and do not recommend. I liked the layout and 2 bathrooms were a bonus.
Stayed 2 nights in Oct 2023
Response from Le Chamois on 10 Oct 2023
Our team here at Le Chamois, would like to thank you for staying with us during your time spent in the area, Jasbinder. We work hard to deliver an exceptional stay for every guest and would like to extend our sincerest apologies for not being able to meet your expectations and beyond during your stay. We always aim to be as transparent as possible with respect to our listings and do not indicate that there is an air conditioner. We are so pleased that the layout with the quantity of bathrooms were highlightable mentions! As one of North America's leading property management companies, we do offer a variety of locations and accommodations that suit the needs of many and would welcome the opportunity in working with you personally to find the perfect fit for your next expected stay!

6/10 Okay

Lea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Whistler Premier on 10 Oct 2023
Lea, we appreciate you taking the time to rate your recent stay with us. It is our goal to provide 5 star accommodations and service to every one of our guests. We would like to get additional feedback from you in order to get a better understanding of where we fell short so we may continue to improve!

8/10 Good

Marina

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Whistler Premier on 10 Oct 2023
Thank you Marina, for taking a minute to rate your stay with us. We hope you enjoyed your visit to the area! Should you find yourself back here, we would love the opportunity to host you again and earn that 5th star!

8/10 Good

Rajesh

Travelled with partner
Liked: Staff & service
Like the quiet setting of Upper Village which it’s located at. Room furnishing could do with some improvements. Kitchenette needs complete upgrading of the appliances and cutlery / utensils provided.
Stayed 2 nights in Sep 2023
Response from Whistler Premier on 4 Oct 2023
Thank you Rajesh for taking a minute to provide us with this valuable feedback. We hope you enjoyed your visit to the area and had the time to experience the many wonderful things it has to offer!

8/10 Good

christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for price. Nice large rooms clean and contained everything as listed. No daily housekeeping as listed so dont expect that service. Was happy with my stay here and would stay again.
Stayed 3 nights in Sep 2023
Response from by Whistler Premier on 25 Sept 2023
Thank you for taking a moment to share your experience at Le Chamois. We are so pleased to hear you found our accommodations to your liking .With respect to daily housekeeping, please know we always aim to be as transparent as possible with respect to our listings and do indicate all elements that are to be accessible and available for our guests during their stay! We look forward to welcoming you back again soon.

6/10 Okay

Susan

Travelled with family
Lovely People at the reception desk. Some mechanical and cleanliness items reported and they assured us that repairs and re-cleaning would be carried out. Lovely location, and beautiful views.
Stayed 2 nights in Sep 2023
Response from Management Team on 25 Sept 2023
Please know we always aim to be as transparent as possible with respect to our listings and are sorry that this fell short of your expectations. We are continually upgrading our facility and will use your comments to better our future guests experience and it is our hope that you will give us the opportunity to better serve you in the near future!

8/10 Good

Kim

Liked: Staff & service
The room was great. We came in the fall/summer. A better outdoor area specifically for hotel guests would have been nice. Overall the experience was good.
Stayed 2 nights in Sep 2023
Response from Management Team on 19 Sept 2023
Thank you so much for taking the time to let us know that you enjoyed your stay, Kim, we really appreciate it! We're so happy to hear that your stay was a great one overall and that you especially enjoyed your unit, that makes us truly happy to hear.We'd love to host you again the next time you're back in Whistler!

10/10 Excellent

Ivano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Management Team on 19 Sept 2023
Thank you so much for taking the time to leave this wonderful review, Ivano, it really makes our day to hear that everything about your stay exceeded your expectations!.Please stay with us again soon!

8/10 Good

Catrin

Stayed 2 nights in Aug 2023
Response from Management Team on 5 Sept 2023
Thanks so much for this great review, Catrin, we're so pleased your stay was a great one and we hope to welcome you back again soon!

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2023
Response from Management Team on 25 Sept 2023
We are so pleased your stay with us at Le Chamois was a 5/5 experience Andrew! We hope to welcome you back in the near future!

2/10 Terrible

Hugo

Stayed 2 nights in Aug 2023
Response from Management Team on 25 Sept 2023
Thank you for your review of your recent experience Hugo. Had we known more about your needs during your stay we would have addressed them for you and we hope to welcome you back in the future to ensure that all of your expectations are met with your next stay!

10/10 Excellent

Mary Ellen

Stayed 2 nights in Aug 2023
Response from Management Team on 31 Aug 2023
We're so happy that everything exceeded your expectations, Mary Ellen, and we sincerely appreciate you taking the time to leave us this review! Please know that we'd love to host you again the next time you're back in Whistler!

10/10 Excellent

EUN MO

Stayed 3 nights in Aug 2023
Response from Management Team on 27 Aug 2023
Thank you so much for taking the time to leave a review Eun Mo, we sincerely appreciate it and we're so happy that you enjoyed your stay! Please stay with us again the next time you visit Whistler!

10/10 Excellent

Narinderjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Management Team on 2 Sept 2023
Thank you so much for taking the time to leave this wonderful review, Narinderjeet, it truly makes our day to hear that everything about your stay exceeded your expectations! Please stay with us again soon!

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, property conditions & facilities
Coffee shop was closed when I stayed there. Damn
Stayed 4 nights in May 2023
Response from Whistler Premier on 8 Sept 2023
We are thrilled to hear that you had a great experience with us. It is our goal to make sure each guest feels at home when staying in our accommodations, and we appreciate it when they take the time to share their experience with others. We hope you will be back soon (of course we hope this coffee shop will be open!).

8/10 Good

Eileen

Stayed 3 nights in Aug 2023
Response from Whistler Premier on 25 Aug 2023
Our team at Whistler Premier, would like to thank you for providing your feedback! We are always striving to improve and offer our best services. We would love to know more about your stay to get a better understanding of what could have been improved so that we can ensure your next stay is 10/10!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could have moved in easily!
Room was amazing, great view, quiet but still close to the town centre. Bars below but not noisy. Right next to the slopes. There’s a bear that seems to be obsessed with a tree next to the hotel and is the first time my partner has ever seen a bear. Saw it every day. 10/10
Stayed 2 nights in Jul 2023
Response from Management Team on 2 Sept 2023
Thank you so much for taking the time to leave this wonderful review, Richard, it truly makes our day to hear that everything about your stay was to your liking and even exceeded your expectations! We appreciate your valuable feedback and we know our future guests will as well. That's so exciting that your partner's first bear sighting was right next to the hotel, what a special memory.We hope you'll stay with us again the next time you're in Whistler!

8/10 Good

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2023
Response from Whistler Premier on 25 Aug 2023
Our team at Whistler Premier, appreciates that you took the time to provide feedback! We are always striving to improve and offer our best services. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

10/10 Excellent

Tami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and had no issues! Will stay here again!
Stayed 2 nights in Aug 2023
Response from Management Team on 11 Aug 2023
We're so happy to hear this lovely feedback, Tami, thank you so much for sharing and please return to stay with us again soon!

10/10 Excellent

Charlotte

Travelled with group
Liked: Amenities
The place was very spacious and well maintained. Having 2 bathrooms worked for us. The view was great. You can see the mountains.
Stayed 2 nights in Aug 2023
Response from Whistler Premier on 7 Aug 2023
Thank you for your review Charlotte! We are elated that your stay was so enjoyable on so many levels and we hope to welcome you back again in the future!

8/10 Good

Tanya

Stayed 2 nights in Aug 2023
Response from Management Team on 30 Aug 2023
Thank you for your review Tanya! We are pleased you enjoyed your overall stay and hope to welcome you back again soon!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was very good and the unit had all of the things we could need for our stay. And the hotel is located near amenities.
Stayed 2 nights in Jul 2023
Response from Whistler Premier on 1 Aug 2023
We are delighted to hear that your stay was overall a positive one. Your feedback is invaluable, and we take it seriously, Robert; especially as we strive to ensure each and every guest has the best possible experience while visiting us. Please do not hesitate to reach out should you need anything else in the future, we would love to host you again!

10/10 Excellent

Evan

Stayed 2 nights in Jul 2023
Response from Whistler Premier on 25 Aug 2023
Thank you for your 5/5 review Evan! Our team at Whistler Premier hopes to welcome you back again in the future to stay with us the next time you find yourself in the area!

10/10 Excellent

Albert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Common areas and the suite could use some updating.
Stayed 3 nights in Jul 2023
Response from Management Team on 28 Jul 2023
Thank you so much for this fantastic review, Albert, we sincerely appreciate it and look forward to welcoming you back again soon!

10/10 Excellent

Lenka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room. Great view and very clean. Short walk to the village. Gondola is behind hotel.
Stayed 2 nights in Jul 2023
Response from Whistler Premier on 28 Jul 2023
Thank you for this fantastic review, Lenka, we're so happy everything was to your liking during your stay with us! Please return to stay with us again as soon as you return to Whistler!

6/10 Okay

kathe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Location good, sleep bad.
Amazing location!!! Room was spacious and nice and we would've had an amazing time however I had the worst sleep of my life because the blinds were so light and did nothing so all the lights from the buildings behind were shining all evening and the morning sun woke us up by 6 AM -if you like to sleep in the dark or sleep in past 6,this is not the place for you. It was also frustrating that the ice machine was broken, the vending machine did not sell any water, so we were very thirsty and the elevator was broken for one day so we had to use stairs. It was also a bummer that there was a Keurig coffee machine, but no Keurig coffee pods and coffee filters and coffee but no coffee maker so was unable to make coffee sadly.
View from window - great location
Stayed 2 nights in Jul 2023
Response from Whistler Premier on 20 Jul 2023
Thanking you for taking a moment in sharing your review Kathe. Please know we always aim to be as transparent with respect to our listings, and we regret that this element did not reflect well enough for your level of preference. Had we known more about your needs during your booking process, our knowledgeable agents would have assisted you in finding the perfect accommodation to ensure your accommodations was well suited for your expectations. We also do make mention of the elements that are to be included with our guests stay, as the unit is self contained. We would welcome the opportunity to work with you personally in the future to ensure that your future stay is more catered to your needs!

10/10 Excellent

Ming Li

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
I will suggest this hotel to my friends. It's convenient and comfortable. I am surprised by the kitchen, two washrooms and one washroom is with spa tub. It's over my expectation with what I pay.
Stayed 2 nights in Jul 2023
Response from Management Team on 17 Jul 2023
Thank you for this fantastic review, Ming Li, we're so happy to hear your stay exceeded your expectations! We hope to welcome you back soon as you return to Whistler!

10/10 Excellent

Ming

Stayed 2 nights in Jul 2023
Response from Whistler Premier on 17 Jul 2023
Thank you for your 10/10 review Ming! We are so pleased you had such a wonderful stay and we hope to welcome you back again in the future!

8/10 Good

Sandeep

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Management Team on 15 Jul 2023
Thank you for your review, Sandeep. We are happy to hear that you enjoyed your stay. We do look forward to welcoming you back again.

4/10 Poor

Timothy

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Was in a good area.
Stayed 2 nights in Jul 2023
Response from Whistler Premier on 11 Jul 2023
Thank you for taking a moment to share your review of your recent stay with us at Le Chamois, Timothy! We wish we could have known more details with respect to your stay to know how we could have improved your overall experience! We would love to work with you on a more personal level to ensure that we meet all of your expectations on a future stay!

8/10 Good

Avradip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean room, friendly staff, about 10 min walk to the main village. There is an extra charge for parking.
Stayed 2 nights in Jul 2023
Response from Le Chamois on 10 Jul 2023
Thank you for review Avradip! We hope to welcome you back!

10/10 Excellent

Faiz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable space. They even have 3 EV chargers in the parking.
Stayed 2 nights in Jul 2023
Response from Management Team on 5 Jul 2023
Thank you so much for taking the time to let us know that enjoyed your stay with us, Faiz!We're so happy to hear that you felt comfortable and at home in your unit and we're also pleased that EV chargers added an extra element of convenience for you!We look forward to welcoming you back just as soon as you return to Whistler!

6/10 Okay

Gary

Stayed 2 nights in Jul 2023
Response from Management Team on 5 Jul 2023
Thank you for taking the time to leave this review, Gary. We understand that your most recent stay was okay overall, but that it did not meet all your expectations. We certainly hope to have another chance to make it up to you in the near future! Should you wish to share more with us privately about what could have been improved, please do reach out to us as we'd love to hear from you.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Management Team on 28 Jun 2023
Thank you for this fantastic review, Kim, we're so happy everthing was to your liking during your stay with us!Please return to stay with us again as soon as you return to Whistler!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun getaway
Excellent location and value. Very comfortable and well equipped. Enjoyed our two night stay and hopefully will again soon.
Stayed 2 nights in Jun 2023
Response from Management Team on 25 Jun 2023
We're so happy to hear that you had a fantastic Whistler getaway while staying with us, Eric, and we're very appreciative that you took the time to share this valuable feedback with us.We're especially happy to know that you felt the location, unit and overall value exceeded your expectations - that thrills us to hear.We hope to have another opportunity to welcome you back in the near future!

10/10 Excellent

Kerri

Stayed 2 nights in Jun 2023
Response from Le Chamois by Whistler Premier on 30 Jun 2023
Thank you for your excellent review! We look forward to hosting you again in the future.

8/10 Good

Paul

Stayed 3 nights in May 2023
Response from Whistler Premier on 31 May 2023
Thank you for your review Paul! We are elated your overall stay was enjoyable and would love to work with you on a more personal level to ensure we earn your 10/10 experience with your next future stay!