Our family visits Whistler every year. We have stayed in several places in the Blackcomb base. This was our second stay at the Glacier Lodge. We love the location! The first stay went well and we had no problems so, we decided to stay again. Unfortunately, our experience on our stay this year fell short of our previous experience.
Upon arrival to the unit we were disappointed to find the unit closets were filled with "junk". The were paint cans and other various maintenance materials left in one closet rendering it unusable. The main bedroom closet was also filled with linens that were stuffed in it, also rendering it unusable (very important when you have ski gear and coats to hang up). We brought it up to the front desk and after an email was sent. The end result was that we were told to place the items on the patio...
The above would not have been a big deal if we didn't have additional issues. To keep the review short, it was impossible to obtain a clean set of sheets (ended up washing them ourselves), the dishwasher did not work unless it was pushed in a special way (which I only learned after emailing the contact info on the reservation). And finally upon checkout, we left a few items in a dresser. Our friends staying somewhere else went to GL to attempt to obtain them with no luck and our emails to the property manager about the items went unanswered.
We will be returning to Whistler again next year and will consider staying at the GL again but, not with the company that manages this unit.