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Town and Mountain Hotel

2.5 star property
Hotel in Whitehorse with 24-hour front desk and bar/lounge

Choose dates to view prices

Town and Mountain Hotel sits right in the shopping district, making it easy to browse nearby stores. The property offers free WiFi throughout, a welcoming bar for evening drinks, and staff at the front desk 24 hours a day—features previous guests have particularly valued.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
401 Main Street, Whitehorse, YT, y1a2b6

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 7 min drive

About this property

Town and Mountain Hotel

Hotel in a shopping district
Town and Mountain Hotel provides a bar and more. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk and ATM/banking services
Room features
All guest rooms at Town and Mountain Hotel boast perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as safes and WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/cupboards, fridges and microwaves

Similar properties

Desk, laptop workspace, blackout curtains, iron/ironing board

Quality Inn & Suites

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
7.2 out of 10, Good, 1,001 reviews
The price is €146
includes taxes & fees
14 Nov - 15 Nov
Quality Inn & Suites

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 November 2024 to 30 September 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Town Mountain Hotel Whitehorse
Town Mountain Hotel
Town Mountain Whitehorse
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Town and Mountain Hotel Hotel
Town and Mountain Hotel Whitehorse
Town and Mountain Hotel Hotel Whitehorse

Frequently asked questions

Is Town and Mountain Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Town and Mountain Hotel?

Self-parking is free at this property.

What time is check-in at Town and Mountain Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Town and Mountain Hotel?

Checkout is at 11:00 AM.

Where is Town and Mountain Hotel located?

Situated in the entertainment district, this hotel is steps away from Old Log Church and Midnight Sun Gallery & Gifts. Kwanlin Dun Cultural Centre and North End Gallery are also within 10 minutes.

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Reviews

Town and Mountain Hotel Reviews

7.2

Good

7.6

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 56 out of 290 reviews
Rating 8 - Good. 127 out of 290 reviews
Rating 6 - Okay. 57 out of 290 reviews
Rating 4 - Poor. 35 out of 290 reviews
Rating 2 - Terrible. 15 out of 290 reviews

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, simple, worth the money for a one night stay while traveling.
Stayed 1 night in Jun 2023

8/10 Good

Jared

Liked: Cleanliness
This hotel is a bit older. Rooms have not been renovated in a while. Was better priced than other Whitehorse hotels of the same quality rooms.
Stayed 2 nights in Aug 2022

8/10 Good

S F Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very traditional. Expensive.
Stayed 4 nights in Sep 2023

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic downtown hotel close to shops, restaurants, banks and other services. The check-in folks were friendly, the room was clean and tidy and the bathroom features were well maintained and functioning properly. Smoking is allowed on the property but there are non-smoking levels. Off-sales of a selection of beer, wine and liquor is available from the check-in counter. Overall a pleasant and comfortable stay for a reasonable price.
Stayed 2 nights in Jun 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no reservation hotels.com failed
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is clueless, the hotel is mediocre and smells, they tried to bill me twice for my room, all in all I would never stay here again. Worst hotel Ive found on hotels.com yet.
Stayed 1 night in Mar 2024

4/10 Poor

Raz

Disliked: Cleanliness, amenities, property conditions & facilities
There were puke stains all over the room.
Stayed 2 nights in Aug 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice and helpful staff. Tried to keep it clean but didn’t quite make it. Sketchy because they sold alcohol out of the lobby and quite a few vagrants milling around. No locked front entrance and easy access to rooms from outsiders
Stayed 1 night in Jul 2023

8/10 Good

Mark

Liked: Staff & service
Ok
Stayed 1 night in Jul 2023

6/10 Okay

Ramona

Old with little atmosphere. Stair well only to 2nd and 3rd floor. Very steep. Carpeting stained and dusty rooms made for constant sneezing. No food or drink available other than off sales until midnight. Walkway out front had vomit for most of the morning and staff took no notice or care when it was mentioned.
Stayed 3 nights in Sep 2022

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with big bed. There is no secure room where you can leave your bags after checkout if you can't take them with you at that time. On our last day of orinional stay, we needed to extend our stay by one night and managed to get it a lot cheaper by rebooking by expedia.
Stayed 1 night in Sep 2024

8/10 Good

Cynthia Yeates -Ayton house

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room. Could have been a little cleaner as shower drain was full of hair. As clearly advised prior to booking, there are no lifts so be prepared to carry your bags up the stairs.
Stayed 2 nights in Sep 2024

6/10 Okay

Nicholas

Liked: Staff & service
I’d actually give it an extra half star. Good location. Parking in back is tight for a bigger vehicle. Has a bar and restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

Lois

Liked: Cleanliness, staff & service
Older property, but clean and beds were comfortable. Needed fan to keep room cool, even though heat was off. Would be nice to have towel racks in bathroom. Staff was VERY helpful and pleasant - thanks to all!
Stayed 4 nights in Sep 2024

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby is an Off-sale liquor store as well as the hotel registration. Liquor sales don’t end until midnight and the parking lot is very sketchy with the people coming to buy liquor. There is no elevator and the room was on the third floor.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get more tv channels.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so kind, helpful and amazing. We had a great time .
Stayed 1 night in Jul 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was the definition of a "seedy hotel". As other reviewers mentioned the place does smell bad. I was afraid to sleep under the sheets and fortunately had a sleeping bag with me on the trip. Slept in it on top of the bed.
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2024

8/10 Good

Guy

Liked: Staff & service
##
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Long in the tooth

The people were super nice but the room had a pretty strong smell. The febreeze didn’t mask it. All the soft furnishings- drapes, carpet, chairs, beds need to be replaced.
Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Liked: Amenities
Location and friendliness
Stayed 1 night in Jun 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, room comfort

Friendly, Clean & Quiet

The hotel is old and in need of remodeling, but clean. There is no elevator. My room was nice and clean. One thing I noticed was as old as the carpet was, it didn't make my socks or feet black, the carpet didn't feel clammy. Despite being on a corner, the hotel was quiet. I was concerned with the lack of street parking and having to park my car in the tight alley. I had a comfortable night's rest.
Stayed 1 night in Apr 2024

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was fine but the main lobby and corridors were pretty ancient. The carpet seems to be what was put in when it was orginally built - dirty and smelly! The room was clean and had a coffee machine with supplies and a microwave. The shower had great pressure, so that was nice! The lady on the day shift was very rough in her dealings with customers. The guys on the evening shift were very pleasant and easier to deal with. For my next trip there, I would certainly skip T&M and pay the little extra to be at Best Western next door!
Stayed 2 nights in Aug 2023

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
It is centrally located but it really needs updating. An elevator would be an asset. The carpeting in the hallways needed to be replaced or thoroughly cleaned.
Stayed 1 night in Jul 2023