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Reviews of Baoase Luxury Resort

5 out of 5
Baoase Luxury Resort
Winterswijkstraat 2, Willemstad

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 108 reviews" "
Rating 8 - Good. 12 out of 108 reviews" "
Rating 6 - Okay. 1 out of 108 reviews" "
Rating 4 - Poor. 6 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly once in a lifetime experience!!!! The food, the staff and the location were above and beyond our wildest expectations. Truly a gem in the Caribbean !
Stayed 7 nights in Mar 2024

10/10 Excellent

Karl-Ulrich, Sunny Isles Beachfl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent chef, great food, very friendly service in general. Breakfast service slow. From times impolite. Room service excellent, resort facilities excellent. Check-out procedures much room to improve. Several mistakes in invoice. Overall impression very good!
Stayed 4 nights in Dec 2023
Response from Baoase Luxury Resort on 27 Dec 2023
We greatly appreciate your positive feedback regarding our excellent chef, great food, and resort facilities.We apologize for any issues during breakfast service and the check-out procedures. Your feedback is invaluable and will help us improve.Thank you for choosing Baoase Luxury Resort, and we hope to welcome you back soon for an even better experience.

10/10 Excellent

Harold Duane

Stayed 5 nights in Aug 2023

10/10 Excellent

DAVE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unreal. Best service in the world.
Stayed 5 nights in May 2023

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, quiet and quaint. Would absolutely recommend a stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Sue Ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Jacquelyn

Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing escape
What an amazing escape! The property is intimate and beautiful. The service is impeccable.
Stayed 3 nights in May 2022
Response from Baoase Luxury Resort on 12 May 2022
Dear Patrick, Thank you for taking the time to write this wonderful review! We are very excited to hear that you had an amazing time with us for the second time! It really means a lot to us that you recognized the quality of service we aim to deliver. Kind regards from the entire Baoase family

10/10 Excellent

Dmitry, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property for the discerning guest!
This property is exceptional in every way from the staff to the amenities to the rooms and also excellent haute cuisine served at their restaurant!
Stayed 8 nights in Jan 2022
Response from Baoase Luxury Resort on 12 May 2022
Dear Stephanie, Thank you for taking the time to write this review. It is a pleasure to hear that you enjoyed your stay with us this much! At Baoase we always strive to give all of our guests an unforgettable vacation, and we are happy we were able to provide this for you. Kind regards from the entire Baoase Family

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
The resort was beautiful. Definitely book a beach front pool suite, worth it! The food was delicious, especially the made to order breakfast that was included with the room.
Stayed 3 nights in Oct 2021
Response from Thijs van der Valk on 27 Oct 2021
Dear Candice, Thank you so much for taking the time to write this wonderful review. We are excited to hear thought our resort was beautiful and enjoyed the breakfast. With our Beachfront Pool Suites, our guest will enjoy their private pool and view on the Caribbean Sea, where the Superior Beachfront Pool Suite also has its private beach! We hope to welcome you back in the near future. Kind regards from Team Baoase.

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baoase Luxury Resort is hands down THE MOST amazing place to enjoy a couples romantic getaway or like what we did, celebrate our honeymoon. It truly was luxurious with its beautiful private beaches, white sand and crystal clear water great for snorkel just outside the lagoon. The staff were very helpful and professional, they felt like family by the end of our trip. The food was better than any other food I have had the room was magnificent with our own private pool and beach
Stayed 6 nights in Oct 2021
Response from Thijs van der Valk on 27 Oct 2021
Dear Nicole, First of all: congratulations on your wedding! And thank you so much for taking the time to write this wonderful review. We are excited to hear about your stay and that you find Baoase the most amazing place for a romantic getaway. With our Superior Beachfront Pool Suites, our guest will enjoy a private beach and pool in addition to our lagoon where snorkeling will take you to the undersea world! We treat our guests as friends and friends as family and we are happy that you are now part of our Baoase family. We hope to welcome you to Baoase again in the future! Kind regards from Team Baoase.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax and enjoy
Was one of the BEST relaxing, lovely vacations we have had. the staff was all extremely welcoming and accommodating to our needs. the room was amazing. we would 100% recommend this resort to anyone looking for a quiet, zen, relaxing retreat!
Stayed 4 nights in Aug 2021
Response from Thijs van der Valk on 27 Oct 2021
Dear Cheryl, Thank you for taking the time to write this wonderful review. A stay at Baoase will guarantee a relaxing and luxurious time and we are excited to hear you would recommend us! We highly appreciate this and we hope to welcome you again in the near future at Baoase. Kind regards Team Baoase.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pro-tip: gluten-free or dairy-free visitors beware (more on that later) The property itself was quite small; but in an intimate, cozy way. Cabs to and from their downtown area are $15 USD each way, so it didn’t make much economic sense for us to venture out to try different restaurants outside the resort. Overall: Absolutely beautiful resort, clean showers and rooms, with hit-or-miss inconsistent service. Unfortunately because of that last factor, I wouldn’t feel comfortable visiting again given how much we paid. The most disappointing factor was their negligence of our food allergies and preferences. My partner and I specifically requested gluten and dairy-free options to be made available; especially since we were there to celebrate my birthday (and I have a gluten allergy). I included this in their welcoming survey, as well as a follow-up email. The wait staff was completely clueless and uninterested in what we could have. As one example, the first night we got there was my birthday -and I wasn’t able to enjoy a dessert that matched my preferences. The waitress had spoken to the kitchen staff (upon me insisting she ask) only to come back with “they don’t know and aren’t sure if you can have ANYTHING on the dessert menu.” Not only do they lack understanding of their own menu, unless you specifically ask and insist for them to try and tweak something to be made without gluten or dairy… Don’t expect anyone to go above and beyond to accommodate for your needs. Shameful.
Stayed 3 nights in Feb 2020
Response from Baoase Luxury Resort on 5 Mar 2020
Dear valued guest, We want to thank you for your honest feedback and we truly regret that we have not been able to meet your expectations during your stay with us. We always strive to tailor our dishes to all guests’ requirements & preferences, so please know that we take all feedback seriously in order to improve our service level continuously. As a matter of fact, we would love to get in touch with you directly to receive more detailed feedback so we can instruct and inform our F&B team accordingly. If you are open to this, please send us an e-mail to restaurant@baoase.com with your contact information so we can reach out to you. We truly hope to welcome you back in the near future to experience Baoase Luxury Resort and Baoase Culinary Beach Restaurant at the level you may expect from us. Kindest regards, Oliver Zahn.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation I’ve ever had. Everything was perfect at the hotel. They are helpful and present, but not in your way or overbearing. It was awesome!!
Stayed 6 nights in Feb 2020

10/10 Excellent

Kirill, New Jersey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly unique and amazing Caribbean experience in Curacao. This top-notch resort is perfect for a romantic getaway. We stayed at a beautiful, well maintained villa with private pool and open air shower & bath created by a professional hotelier for his family and friends. Very close to Willemstad, excellent beachfront restaurant & bar on the property, short drive to other wonderful restaurants in the area.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique resort with great service and attention to detail! We had an amazing week long stay at the Baoase! The property is beautiful and like a Southeast Asian Oasis. Small and secluded which was perfect for us, with great rooms/villas, good food, nice beach and very attentive service. It was really all the little things that added up to a big luxury feel. Check in takes 5 minutes over an iPad in your room. The rooms are equipped with Sonos speakers, big patios. The beach is not huge because the property is not bit but that also leaves plenty of open beach chairs for everyone. We even alternated between sitting in the sun and in a cabana and there were lots of chairs (half the villas have a private beach and pool so they don’t even use the “main” beach). And the lounge chairs were plush and super comfy The beach itself was perfect. They built a small island a bit out of the water that allowed for more chairs and lounging but also broke all the waves and allowed for a peaceful and private swimming area. And they bring you little snacks of the day in the morning and afternoon which was a pleasant little surprise. Service was great too, lots of beach butlers brining you whatever you need. It’s a small family run place so management is always there and very accommodating. We highly recommend the Baoase!!
Stayed 7 nights in Nov 2019
Response from Baoase Luxury Resort on 7 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Baoase Luxury Resort on 17 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Baoase Luxury Resort on 17 Oct 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Not

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nothing special it’s expensive for nothing you will see
Stayed 7 nights in Jul 2019
Response from Baoase Luxury Resort on 30 Jul 2019
Dear Sir/Madam, First of all we want to thank you for taking the time to write to us. We always strive to provide our guest with the peace and relaxation they seek and we deeply regret not being able to provide this to you. If there is anything else we can do for you, please do not hesitate to contact us. With kind regards from the entire team, Oliver Zahn General Manager - Baoase Luxury Resort Traveler’s choice award 2019 & Certificate of Excellence 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Marketing & Sales departement on 30 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service
Utterly charming facility with a truly delightful staff.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in comparison to cost
Exceptional in every single aspect.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2018

10/10 Excellent

Sarah, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place exceeded my expectations. It was amazing. Highly recommend.
Stayed 3 nights in Oct 2018

8/10 Good

Marcel, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was absolutely beautiful. The nicest place I have stayed by far. If you are looking to disappear (movie star style) this is the place for you. On the other hand the drinks were expensive for what you got and for the amount of money spent on the resort stay itself. Breakfast was included and was amazing. Lunch was also not included and seemed expensive. Dinner was very good and priced high but the quality was worth the price. If you have money to burn and want an amazing getaway this is the place for you but honestly I would not spend the money again to stay here.
Stayed 7 nights in Sep 2018

10/10 Excellent

Alexander

Amazing vacation
it was really great vacation in magic place! our appreciation to all Baoase staff !
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just returned from a trip here and I still can't tell if I was dreaming or if the entire experience was real. Absolutely cannot wait to go back
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not very private. Rooms right on top of each other. "Private Island" vey misleading. No wifi on the beach, no music, no shoes allowed in room. Ive never seen anything like it. Very clean and nice, but not very welcoming. Key card didn't work on first attempt ever but when I reported this, the management didn't believe us! Jacuzzi didn't work upon our arrival. Was turned off and when staff came to turn it on I was told it has been shut off because it rained the day before. Total nonsense and an insult to my intelligence. The jacuzzi would be damaged by water? Yeah, no. I wish they would have simply apologized for the oversight but instead they made excuses. The food was also overworked and overpriced. Fail on all fronts.
Stayed 5 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service; form over function in rooms; terrible food service
Stayed 3 nights in Jul 2018

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience starts before you leave
Baoase sends you a note with questions about your stay; preferences, allergies and what you want to do while you are there, and you are set up to just enjoy once you are there. Once you are there it is common for the staff to stop by and chat with us and ask if there was anything we needed. They do aim to please. The staff arranged an island trip with Carlos and he showed the island with the love he feels for it. Swimming with turtles was so amazing! The purpose of our visit was to celebrate my best friend’s birthday and they went out of their way to make it special with balloons, cake for breakfast and the staff’s well wishes. We stayed in an ocean front beach suite and it was incredible. We had our own plunge pool, direct access to the beach and an outdoor kitchen area all very private and hidden behind lush palm trees and greenery. The private outdoor shower in the back was gorgeous and so was the bed and the bathroom sinks. There are multiple cabanas and enough for everyone, so you don't need to reserve one. The beach butlers offered small snacks everyday along with fresh coconuts, fruit smoothies, etc. They are attentive without being bothersome.
Stayed 4 nights in Jun 2018

10/10 Excellent

Zing, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with relaxing atmosphere!
We stayed at Baoase for Memorial Day weekend and brought our infant with us. It was the most beautiful and serene experience that we have had in a long time. The property is absolutely gorgeous and all of the staff are top-notch professionals with grace and care. We will make this location an annual family trip! It doesn't get better than this and we have been all over the Caribbean! Jessie is an awesome General Manager too!
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2018

10/10 Excellent

Chip, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ultimate luxury experience!
While at first I was not thrilled about the lack of an open beach but rather a lagoon, I was soon wowed with the opulent room and phenomenal staff. Every detail was attended to with a smile and precision. I’ve traveled throughout the Caribbean and have not stayed in a better resort. Definitely treat yourself to a massage. It was the best I have ever had. I’ll definitely be back!
Stayed 5 nights in Apr 2018

10/10 Excellent

Peebo Willy, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Curacao Island oasis
Fantastic small, very luxurious “resort” amongst the friendly people of Curacao. Secluded, contemporary villas and suites with a Thai feel. Super relaxed vibe. Wonderful, helpful and supportive staff!
Stayed 6 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Very well kept. Nevertheless, the rooms were a little bit “packed”
Stayed 3 nights in Feb 2018