Norwich Hotel Guide - William W. Backus Hospital hotels in Norwich, United States of America.

"breakfast was good parking was okay'"

"Clean room "

"Breakfast was nice! Has good options for free breakfast. Pool was open late which is really nice! They have casino shuttles as well. My room was nice, normal hotel room and pretty clean."

"Disappointed with our stay. We booked here specifically for the pool and shuttle to Mohegan, but the pool was out of service with no notice and the shuttle was late picking us up. When the main amenities you advertise aren’t available or reliable, it feels misleading. Would have chosen a different hotel if we knew."

"I was very surprised at the upkeep off the property and room, it was poor condition. Furniture of the room was not appealing at all, heavily damaged tables, the condition of the bathroom tub was horrible and looked dirty, I barely wanted to shower. There was hair that did not even belong to me on the floor when we got into our room on the bathroom floor, very discouraging to make myself comfortable in the room. I was very upset and disappointed as this was suppose to be a Hyatt hotel. I was shocked at the condition of the rooms. "

"Great location and staff"

"The refrigerator in my room was not working properly. That made what otherwise would have been an excellent stay to just a good stay. Staff was very nice even though they were unable to get the refrigerator situation resolved. "

"We recently stayed here and came away feeling that it was a bit overpriced for what you get. I understand that the location, especially being close to the casino, likely drives up the rates, but it still didn’t feel like a great value overall. The biggest issue for us was the noise. For some reason, the TVs are left on in vacant rooms, which is something I’ve never experienced before. At night, when everything else is quiet and you’re trying to fall asleep, you can hear TVs playing in the surrounding rooms. It was constant background noise and made it hard to get a good night’s sleep. The stay wasn’t terrible, but between the cost and the noise, I’m not sure we would choose to stay here again."

"Room was nice, clean and bed was comfortable. Linens were crisp White. I did notice that my room was clean in places that most hotel cleaning staff miss or overlook. The continental breakfast was enough to get you going. Waffles, bagels, cereal, yogurt, coffee and juices. I would recommend this hotel for the room cleanliness and if you’re heading to Mohegan Sun as it’s 2 minutes away. My room as clean but the corners near the elevator need to be vacuumed. I would definitely stay here again!"