Willoughby Hotel Guide - Cheap Hotels in Willoughby, Cleveland

"The restaurant and bar was definitely amazing wife and I enjoyed it Jamie was very kind and a great friend highly recommend. The Schofield was amazing clean and spacious the staff were friendly genuine and great people I had an accident and they went above and beyond to accommodate and remedy the situation. The most professional and best hotel I’ve ever been too definitely recommend premium or better packages as it was an amazing time exceeded expectations!"

"Very accommodating! Booking information was accurate to the description. Staff was excellent, helpful, kind, welcoming. "

"The sweet old man always looks out on cleaning the room and making sure we always had what we needed good rates as well"

"Simple accommodations but clean and has everything you need. Free breakfast is a plus. Staff extremely nice and helpful. Would definitely stay again. "

"Upon checking in, there was a young couple in front of us that had 2 rooms reserved. They were having trouble coming up with an extra $200 for the mandatory $100 per room incidental hold charge. This charge was not listed anywhere on their website when you make the reservation. There was also a second sign that said NO ROOM CHARGES ALLOWED. So if there are no room charges allowed, why would they need to hold $100 for incidentals? Then we checked in and I asked how late the pool was open. He said it closed at 10pm. It was 9:37pm. My grandson was having surgery in the morning at the Cleveland clinic and was quite nervous. I told the clerk that he would have just enough time for a quick dip to calm his nerves. The clerk never told us that we needed wrist bands to get into the pool area. So we quickly went to the room and hustled back to the pool area only to discover that we couldn't get in because we didn't have wrist bands from the front desk. While by the time we would have gone back and got them, it would be after 10pm. So we went back to the room disappointed only to discover that there was no bedding for the pull out sofa. So now we had to go down to the front desk to get our own bedding. The lamp on the side of the bed flickered when the cord got bumped so my grandson crawled under the bed to plug it in all the way and he found a red pill and a sock so they must not vacuum very well. Then there was no cold water only extremely HOT!"

"Good stay and nice room but deposit is daily 50 bucks kinda high."

"Nice place"

"My stay was exceptional. "

"We couldn’t eat any food offered as it said cross-contaminated with tree-nuts. That should be on website as that was a huge disappointment. "