Willow Grove Farm

Pros: Nice hotel and the room was sizable for NY which is one of the reasons we picked this hotel. Cons: gnat like flies, mostly in the bathroom but a few in the room area. No killing them off, because more just show up. The hotel says they are working on the problem. Hopefully will be fixed soon

Very well-appointed hotel and room, excellent location, pleasant staff. However, the check-in was too slow for a property of this quality. Also, the property texted me and asked if I needed anything, and I requested a mini fridge. The reply was that it would be delivered to my room, but it never was. It’s not a problem if there wasn’t one available, the problem was the unkept promise (and failure to follow-up). Finally, there was an unexpected charge to my credit card that I am waiting to have resolved. I expect it will be fixed, but again a property like this should not have such problems. I have stayed at a great many hotels in Manhattan and I have rarely had such a litany of issues, though admittedly in this case none were that big a deal.

Great location. Nice clean boutique hotel with friendly staff. Bed is comfortable. Duvet cover on comforter! Not a comforter wrapped in sheets that come off while you’re sleeping like most hotels. This is a nice touch.