Willow Hotels

"heater worked great,bed was comfortable, pool was closed"

"Curtains were broken, a/c didn’t blow cold and holy pointed to the ceiling. There were spiders in the room. Killed one but prayed the other stayed where it was. Dead cricket in the sitting area and the bed and towels had stains on them. "

"Staff was rude and unkind to us would not recommend going to this hotel at all!"

"No place to walk dog. Not pet friendly!!"

"My experience was short lived, simply cause I booked a 'spur of the moment' one night stay, due to needing a room closer to the Wedding event. I checked in, paid with my cashapp overpay option and paid the first of 4 installments. When I arrived back home on Friday, that specific hotel in Sayre, Oklahoma billed my cashapp card for $150. I already paid an installment to overpay, so I called them. After talking to the front desk they directed me to "customer service". They couldn't find me having stayed there anywhere. Told me to email 'reservations@hotelplanner.com'. I did this repeatedly with the same response of "We can't find you in our systems to have stayed here" but now I'm paying over $300 for a supposed $119 one night stay. Im disabled and not rich and idk how to get anyone from Wyndam to help me. Saddest part is I used to work for them (in Arkansas, not same location) and our location would never have treated a guest in such a dismissive manner."

"Everything was good."

"The staff was great. "

"We didn’t cook, but had a nice kitchen for the size."

"Cold weather and didn’t find the blanket until we were leaving. Nice place otherwise."