Willow Spring Hotels

"Our stay was great, the lobby smelled very good, top notch cleanliness, the room was nicely done, bathroom very clean, breakfast was great and Cassandra at the front desk had an amazing personality and was willing to accommodate wherever she could, overall I would stay here again, our stay was very pleasant..."

"The staff was incredibly attentive and friendly. Aside from the room being very dimly lit due lamps on having only one out of three bulbs that lit up and exhaust fan over stove did not work, we very much enjoyed our stay. I would definitely stay here again and even recommend to others."

"I stay at this hotel every month when I travel for work. While I have some complaints about the rooms, I still choose to stay here for price and convenience. None of the things I mention are so bad to deter me from staying here. There is a Marriott nextdoor that I stay in as well if it’s cheaper at the time. The location is convenient in downtown Raleigh, and there are many restaurants nearby. There is a restaurant and bar within the hotel, and they have a cafe in the mornings for coffee. Parking is across the street, and it’s $20/nt. There is a public garage directly adjacent to it that has free overnight parking, unless there is an event. The rooms are generally very clean, and the bedding is always fresh and comfortable; but it is time for a refresh. The bathroom could use a remodel or a deep clean of the shower head, tiles/grout, caulking, and walls. This seems to be consistent for all the rooms I’ve stayed in here. There have been a few rooms where the thermostat did not work. Despite being set at the lowest temperature possible (64*), it didn’t get any colder in the room. One room was HOT all night during the summer. The hot water took 15 minutes to come on in one room. I waited for it to get warm for 10 minutes before I relented and showered with freezing cold water. Thankfully, at the very end, some warm water came through to warm me up just as I was finishing. This was a one-time experience in one room, though. I still choose to stay here despite these things. "

"Didn’t like paying for parking "

"Everything "

"It was amazing snd staff were very friendly and service oriented. Was good and comfortable stay for the price. I recommend this hotel for its close to everything "

"I liked the nearby running trails. Check-in and Check-out felt a touch brisk."

"Great staff and beautiful clean rooms. Exceeded expectations!"

"Great all the way around "