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"The breakfast was awful :( our toilet filled up and didn’t flush & fridge didn’t work . We also forgot a phone charger there which we called & talked to Twan about . He actually went & retrieved it & said he would leave it for us . Unfortunately we were there for a relative on life support . We live in New York. Twan was actually very nice as was Marissa who comped one of our nights due to all the issues we had. I wouldn’t even be saying anything if we didn’t go back two days later to pick up the phone charger & couldn’t have been treated worse by a girl at the front, I believe Jenisha . She was rude & condescending when we asked to look for the charger as Twan & Ashley had said it would be there for us. She said she was tired of cleaning up after Twans messes & refused to look anywhere else for it. My husband did get a little heated & said that someone was gonna pay for it. She then told it a to leave or she was calling the police for a threat ! There was no threat !! This was a dumb thing to happen as we were there to say Good bye to my aunt but she continued to tell us it’s not her job or her problem that he didn’t follow procedure. We said isn’t customer service your job & agdi she threatened to call the police. I have never been treated like that before as I myself am in customer service!! "

"Breakfast should have been fresher. Parking was great."

"Decent "

"The kitchen left a lot to be desired. The pots and pans and dishes were not in the best of shape, and there was no oven, only a microwave, electric cooktop, a coffee maker, and a toaster. The breakfast was the same thing each day, some kind of breakfast meat, scrambled eggs, and cereal and pastries with some fresh apples and oranges and bananas available. Bored after the first 2-3 days. "

"Staff was excellent. Had a conference there and the banquet staff was great, food was good, but nothing special. Restaurant was standard bar food, but they also had games for kids"

"Rave reviews for this hotel. Clean, easy, lovely "

"Didn't use it"

"Everyone was super nice. Only thing I didn’t like was how the bed was. It felt like it was old only because it felt like it had sunk in the middle part of the bed. It was hard to get comfortable in the bed. But my husband and I definitely enjoyed our stay otherwise. "

"Parking was easy. There was a lot of noise throughout the night. The microwave was broken. The shower pressure was terrible. I probably won’t stay there again. "