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Reviews of The Windhoek Luxury Suites

3.5 out of 5
The Windhoek Luxury Suites
Corner of Hebenstreit str & Josephwood, Klein Windhoek, Windhoek, Windhoek

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sheronda, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well and clean. The hosts were very welcoming.
Stayed 1 night in Jan 2024
Response from Annlee on 7 Feb 2024
Dear SherondaThank you for staying with us and for taking the time to review us. We are very glad you enjoyed your stay with us. RegardsAnn-Lee Izaaks Office Manager

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very new. The rooms are spacious and comfortable. The staff is amazingly friendly and helpful. Easy to park and next to a small mall with a great restaurant that is a must try. Will definitely return to this hotel.
Stayed 1 night in Dec 2023
Response from Annlee on 7 Feb 2024
Dear SherondaThank you for staying with us and for taking the time to review us. We are very glad you enjoyed your stay with us. RegardsAnn-Lee Izaaks Office Manager

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful new hotel in a beautiful part of Windhoek. It’s quiet and safe and directly across the street from a small shopping area with cute stores and wonderful restaurants. The staff are all lovely and professional. It’s about 35 minutes from the hotel and is a very affordable taxi ride. I would recommend this hotel to anyone and will definitely return when we are back.
Stayed 2 nights in Oct 2023
Response from Petrina on 2 Nov 2023
Good day Arlenethank you so much for the positive review.we are hoping to see you soon.Regards,Petrina

10/10 Excellent

Gordon

Stayed 1 night in Sep 2023
Response from Annlee on 3 Oct 2023
Thank you for the feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Annlee on 1 Oct 2023
Thank you

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant one night stay.
Quick check in. Room was very comfortable with everything that we needed. Very good lighting and plenty of charging points. Very safe area and breakfast just across the road.
Stayed 1 night in Sep 2023
Response from Annlee on 13 Sept 2023
Thank you for the feedback

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catherine, Tigard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment style hotel. Airport pickup easy to arrange and driver was waiting for us in arrivals. Rooms are clean and modern. Fast Internet, good showers, clean room. Restaurant across the street was great for dinner and breakfast. In a nice neighborhood.. would recommend for a landing pad before or after safari.
Stayed 1 night in Oct 2022
Response from Ann-Lee on 6 Oct 2022
Thank you for the feedback.

10/10 Excellent

Unangoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Windhoek
New, clean, fresh, luxury finishes. Great shower. friendly staff.
Stayed 2 nights in Jul 2022
Response from Ann-Lee on 2 Aug 2022
Thank you for the feedback.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room in a great area. Breakfast was fantastic.
Stayed 1 night in Jul 2022
Response from Ann-Lee on 20 Jul 2022
Thank you for the feedback.

4/10 Poor

Frederick

over-priced, small rooms, no bathroom privacy.
Stayed 1 night in Jun 2022
Response from Ann-Lee on 22 Jun 2022
Thank you for the feedback

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well put together establishment! Good proximity to all necessities
Stayed 3 nights in May 2022
Response from Ann-Lee on 15 Jun 2022
Thank you for the feedback.

8/10 Good

JOHN

Stayed 1 night in Apr 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge tucked away in close proximity of great restaurants, with a private garden. If peaceful surroundings and warm-hearted staff and great finishing appeals to you, look no further.
Stayed 2 nights in Apr 2022
Response from Ann-Lee on 28 Apr 2022
Thank you for the feedback

8/10 Good

Guenther

Liked: Cleanliness, property conditions & facilities, room comfort
Gut aber Luxury ?
Stylische Bauweise und Einrichtung aber der Zimmer und Poolservice war nicht 5*
Stayed 2 nights in Mar 2022
Response from Ann-Lee on 5 Apr 2022
Thank you for the feedback, much appreciated. Regards TWLS

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff super helpful with early and late checkin and helping print covid travel tests
Stayed 1 night in Sep 2021
Response from Tatjana on 9 Sept 2021
Dear Paul, Thank you for your great feedback. We look forward to you welcoming you back in the future. Warm regards, TWLS Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb and Relaxing for family stays
Windhoek Luxury Suites was extremely comfortable and the added bonus is to have the best restaurant in Windhoek only 20meters away. The rooms were clean and tidy, and had all the amentites you need for a relaxing stay. We stayed as a family of 4, and had the adjacent rooms with interleading door
Stayed 1 night in Dec 2020
Response from Debbie on 28 Dec 2020
Thank you for your positive comments. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. And again thank you so much for taking the time to leave us this amazing review.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice of stay in Windhoek
Wonderful new hotel across from one of Windhoek’s best restaurants. The guy at check in was very professional and helpful. Rooms are in a very good condition. We had to leave early so we couldn’t try the breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Jörg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles zur vollen zufriedenheit, für einen kurzen aufenthalt jederzeit zu empfehlen.
Stayed 1 night in Dec 2023

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquille
Nous avons apprécié notre séjour dans cet hôtel. La chambre et la salle de bains étaient modernes. Le petite déjeuner se prend dans un joli patio, dans le restaurant qui se trouve juste en face ( il suffit de traverser une petite rue avec très peu de circulation ). Le matin, nous avons pu laisser nos bagages à la réception avant de venir les récupérer pour nous rendre ensuite à l'aéroport.
Stayed 1 night in Aug 2023
Response from Annlee on 29 Aug 2023
Thank you for the feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Pool könnte mehr Pflege vertragen
Stayed 1 night in Mar 2023
Response from Ann-Lee on 21 May 2023
Thank you for the feedback.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ann-Lee on 29 Mar 2023
Thank you for the feedback.

10/10 Excellent

Josefine

Stayed 1 night in Dec 2022
Response from Ann-Lee on 23 Dec 2022
Thank you for the feedback.

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities
would recommend it!
Stayed 1 night in Dec 2022
Response from Ann-Lee on 14 Dec 2022
Thank you for feedback.

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room offered sufficient space, was clean, modern and quiet. There was a small patio, which was nice. The only issue I am personally not fond of, the bathroom walls are not linked to the ceiling. So all bathroom-action can be overheard easily. Parking was guarded and reception was helpful for dinner and taxi bookings.
Stayed 1 night in Sep 2022
Response from Ann-Lee on 6 Oct 2022
Thank you for the feedback.

8/10 Good

Nelly

Stayed 1 night in Sep 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit, les restaurants à proximité sont parfaits! (juste à coté) Cet hotel est un Must à Windhoek!
Stayed 1 night in Aug 2022
Response from Ann-Lee on 16 Aug 2022
Thank you for the feedback.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijne hotel
Fijn hotel om een vakantie in Namibië te beginnen of te eindigen. Ruime comfortabele kamer en fijne douche. Elke kamer heeft een eigen terrasje met zitje. Ontbijt is in het restaurant ertegenover. Erg lekker.
Stayed 1 night in Jun 2022
Response from Ann-Lee on 15 Jun 2022
Thank you for the feedback.

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super rapport qualité prix
Stayed 1 night in Nov 2021

10/10 Excellent

Astrid

Stayed 1 night in Sep 2021
Response from Tatjana on 23 Sept 2021
Dear Astrid, We appreciate your feedback. Thank you! TWLS TEAM

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schönes Hotel mit tollen Zimmern
Wir kamen spät an und nur noch der Waechter an der Pforte war da. Da war aber total bemüht und hat uns die Koffer genommen und hat uns sogar, weil wir morgen sehr früh weg mussten, auf Anfrage ein Frühstück in der Papiertüte für jeden von uns besorgt. Absolut empfehlenswert. Sauber schön warm gemütlich und mit Stil und Niveau.
Stayed 1 night in Mar 2021
Response from Janine on 31 May 2021
Es freut uns das sie es bei uns genossen haben und wir freuen uns sie bald wieder willkommen zu heissen.