Potomac Hotel Guide - Windsor Neighborhood Conservation Area hotels in Potomac, United States of America.

"Staff no friendly at all. The parking gate need to be fixed the room keys never worked to get in or out and we have to call the front desk so they can open the gate ,one day I have to get out of the car go to the front desk I was instructed to press the help button and we wait like 15 minutes to somebody answer the phone and open de gate "

"I thought parking was too expensive and insulting that one was required to give a credit card to watch TV!"

"Nice room. Elevator wasn't working so did stairs which was fine. Had a parking spot. Great staff!"

"Excellent in every way. Concierge contacted us twice to inquire about any needs we might have. Breakfast superb "

"Clean room and quite spacious. The TV doesn’t have any streaming channels though such as Netflix. "

"Front desk staff was excellent. I stayed for three days and one of the reasons I picked this hotel was the in-house restaurant and bar. Unfortunately, it is closed on Sundays and Mondays, 2 of the 3 nights I was there. No mention of that on their website."

"Breakfast bad, small rooms, will never stay in Hyatt, Hilton way better."

"Spacious rooms"

"We stayed at the AC Hotel by Marriott Bethesda Downtown after a long day at a volleyball tournament, and while the hotel initially looked nice, the experience was extremely disappointing. Loud music from a speaker near our room (Room 605) kept us awake late into the night and woke us again at 4 AM. Despite multiple complaints, the issue was not properly resolved. When we requested a room change, it was denied, and we ultimately had to check out early due to lack of sleep. To make matters worse, the checkout time on our receipt was incorrect and could not be adjusted. Overall, the hotel failed to provide a quiet and comfortable stay, and customer service was unhelpful. I would not recommend this hotel, especially for families. PS: the follow up from hotel management the following morning has not met our expectations. They tried to balance shift to other guest and offered $35 discount which was complimentary to start with. "