Charlotte Hotel Guide - Wing Haven Garden and Bird Sanctuary hotels in Charlotte, United States of America.

"Clean modern room "

"Maintenance needed in several areas on the property - bath tub had two different types of paints in parts, hall floor in front of the elevator on the 5th floor seemed hollow/damaged in one part, when the AC turned on it smelled like cigarette smoke (and the AC was quite loud). The staff were very helpful and nice."

"The hotel is very convenient to dining and shopping. Room was clean and comfortable. The balcony looked out on the pool. With trees and privacy. The staff was very professional and helpful. "

"The staff was helpful and and very friendlybI would stay again"

"Overall, TownPlace Suites is pretty good, not great (6.5 / 10). The first room that we were assigned had a door that did not lock and the phone was not working. The second room was good, but the coffee maker was missing the basket. The beds were very comfortable. Where TownPlace falls short is its attention to the comman areas. I had to notify the staff that there was no paper towel in the workout room to wipe the equipment, and there were no towels. I also had to notify that the men's room just steps from the front desk had no paper towel. The hallway rugs look like they need vacuuming and maybe a shampooing. The breakfast is pretty good, but a cereal that is not covered in sugar would be nice. I would like to see real utensils. They use only plastic. Not terrible, not great."

"Great property and close to everything."

"Excellent! Clean and well put together. Really Enjoyed our stay and the dedicated parking "

"Pros: The area was lovely, many things in walking distance and felt safe especially at night. The host helped us quickly resolve issues. The room had great furniture and we had a private balcony that looked over the pool. Private washer and dryer in your room. Cups, plates, utensils, fridge and oven were provided. Cons: For the price, the room had patchy repairs on the wall, splotchy paint and missing or moldy caulk in the bathroom. The toilet had two settings and you would have to press both to unstick the button for less water. The tub was dirty and stained. The towels we received had stains on it. You hear the upstairs neighbors moving all day and night. The fan in the bathroom was stained and had low air flow. Definitely expected better for how much we paid overall. If you don’t close the door properly it would ring an alarm that lets the floor know whose room is easy access. The door was also loose so we would have to pull the door in order for the latch to properly close. Also parking is not included in the overall price you have to pay separately for that. You could clearly tell they gave the place the landlord special."

"Very Clean Room, Very Friendly Staff. Easy Parking. 10/10"