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Reviews of Best Western Plus Winslow Inn

2.5 out of 5
Best Western Plus Winslow Inn
816 Transcon Lane, Winslow, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 1000 reviews" "
Rating 8 - Good. 345 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person that checked us in was very helpful. I wish I had her name. She went out of her way to find us a luggage cart and shared great recommendations for dinner options.The other person was on the phone and was soooo loud that it made it very hard to hear our check-in person.
Stayed 1 night in May 2024
Response from Jesus Rodriguez GM on 21 May 2024
Thank you Dean for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Geoff

Travelled with group
Bit of distance to the town centre. Truck stop right next door with generators waking us up. Apart from the above value for money
Stayed 1 night in May 2024
Response from Jesus Rodriguez GM on 21 May 2024
Thank you Geoff for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner works great. Nice pool. Clean room. Quiet. Good breakfast. Would stay again.
Stayed 1 night in May 2024
Response from Jesus Rodriguez GM on 16 May 2024
Thank you Laurie for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & are glad you'd stay with us again.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to relax after standing on the corner in Winslow, AZ. It is such a fine site to see, my lord. It has a comfortable bed and a mighty fine flat-screen TV. Take it Easy!
Stayed 1 night in Apr 2024
Response from Jesus Rodriguez GM on 11 May 2024
Thank you Jay for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & had a great time Standin' on the Corner, with the lady in the Flatbed Ford. We hope to see you again.

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Just off highway. AC unit was loud. Breakfast was as expected. Overall good value for price paid
Stayed 1 night in May 2024
Response from Jesus Rodriguez GM on 11 May 2024
Thank you Gregory for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, Convenient location. Indoor pool!
Stayed 3 nights in Apr 2024
Response from Jesus Rodriguez GM on 30 Apr 2024
Thank you Daniel for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Extremely clean light and cheery although view of parking lot nice breakfast served at 6:00 am for early hit the roaders close to la posada inn
Stayed 1 night in Apr 2024
Response from Jesus Rodriguez GM on 18 Apr 2024
Thank you John for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jesus Rodriguez GM on 16 Apr 2024
Thank you Josephine for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Yadira

Stayed 1 night in Apr 2024

10/10 Excellent

Lindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside property was in good condition. The room was in better condition than what was expected. However, the surrounding area was not very appealing. If you can overlook the surrounding area, this is an excellent place to stay.
Stayed 1 night in Mar 2024
Response from Jesus Rodriguez GM on 4 Apr 2024
Thank you Lindy for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jesus Rodriguez GM on 24 Mar 2024
Thank you Perry for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little off the beaten path but quite and and a nice place.
Stayed 1 night in Mar 2024
Response from Jesus Rodriguez GM on 23 Mar 2024
Thank you Kevin for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

6/10 Okay

Shawn

Travelled with family
It was fine,
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 6 Mar 2024
Thank you for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Jesus Rodriguez GM on 6 Mar 2024
Thank you Charles for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience - I will stay again on subsequent trips
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 3 Mar 2024
Thank you Roy for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
overnight stop. worked out perfectly
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 3 Mar 2024
Thank you Edward for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
People in the room next to us kept trying to open the adjoining room door and knocking on it upsetting our service dog. A couple yelling down the hall to each other after midnight
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 27 Feb 2024
Thank you Mark for your feedback, this is how we improve our guest experience. I'm sorry about the nose & your neighbor being rude, FYI if you call the Front Desk they could've called room to have them keep it down & if they didn't we could call cops & have them removed from our property. We don't tolerate rude, loud guest disturbing other guests.

8/10 Good

Julia

Travelled with group
Liked: Cleanliness
Toilet did not work properly
Stayed 1 night in Feb 2024
Response from Jesus Rodriguez GM on 20 Feb 2024
Thank you Julia for your feedback, this is how we improve our guest experience. We're glad you stayed with us & hope to see you again.

10/10 Excellent

Wayne, Salina

Stayed 1 night in Feb 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jesus Rodriguez GM on 6 Feb 2024
Thank you Kevin for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Brad

Stayed 2 nights in Jan 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to Winslow
One of the top hotels in Winslow. We were welcomed by friendly front desk staff and she went out of her way to point out some good restaurants in the area. The breakfast staff was ultra friendly as well.
Stayed 1 night in Jan 2024
Response from Jesus Rodriguez GM on 26 Jan 2024
Thank you Anne for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

6/10 Okay

Marilou

Travelled with family
Liked: Cleanliness, staff & service
Its a decent hotel in a small town. Staff friendliness made up for the higher score given. The room was clean and spacious for a family. Breakfast was good. Only negative is the noisy heating unit which kept waking us up due to loudness when it comes on. It sounds like a tornado/big storm is coming thru the window. But we just
Stayed 1 night in Jan 2024
Response from Jesus Rodriguez GM on 11 Jan 2024
Thank you Marilou for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & sorry about PTAC Unit being loud, Maintenance went in & installed cover tightly.

6/10 Okay

Jimmy, Beeville

Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 11 Jan 2024
Thank you Jimmy for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Cheryl, Bremerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and friendly place to stay!
Stayed 1 night in Jan 2024
Response from Jesus Rodriguez GM on 6 Feb 2024
Thank you Cheryl for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Kuo-Huan

Stayed 1 night in Dec 2023

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Everything was great! Other hotels could learn a few things from how this one is run. The cook lady needs a raise, she goes above and beyond!! Will stay here again!
Stayed 1 night in Dec 2023

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Paper Thin Walls and Tired Furnishings
The hotel has excellent amenities and well equipped accessible rooms. The fabric is worn and the rooms while absolutely spotless, appear dark and dingy. Furniture and bedding desperatĺy need an update. The hotels main assets are the warm and helpful people that work there. Janet was a star!
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 2 Jan 2024
Thank you Deborah for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Quiet, clean, efficient, comfortable. Only an over-night, but I'd definitely stay here again. Friendly staff.
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 2 Jan 2024
Thank you Gerald for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Hotel & your stay was comfortable, we hope to see you again.

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness
Good property slightly outdated
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 26 Dec 2023
Thank you Bonnie for your feedback, this is how we improve our guest experience. We're glad you enjoyed our property & hope to see you again.

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 26 Dec 2023
Thank you Darren for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Blane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 21 Dec 2023
Thank you Blane for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 19 Dec 2023
Thank you Joshua for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
So So
The 1 washing machine they have is out of order for over a week
Stayed 5 nights in Dec 2023
Response from Jesus Rodriguez GM on 14 Dec 2023
Thank you Anonymous for your feedback, this is how we improve our guest experience. We do apologize for Guest Washer being out, a guest overloaded it & broke a Suspension Rod & Outer Ring, we had to call in Tech & get parts ordered, now we're just waiting on parts. We hope to see you again in the future & we hope Washer will be fixed by then.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms.
Very clean, quiet, relaxing and the continental breakfast was delicious!
Stayed 1 night in Dec 2023
Response from Jesus Rodriguez GM on 13 Dec 2023
Thank you Cassandra for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and breakfast was very good.
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 28 Nov 2023
Thank you David for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay & our Breakfast, we try to provide our guests with the most options as possible. We hope to see you again in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk clerk.
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 28 Nov 2023
Thank you Mary for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & that our staff was friendly & helpful. We hope to see you again.

8/10 Good

Joanna, Villa Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well maintained & clean. Staff was nice. Breakfast was pretty good with scrambled eggs, sausage, biscuits & gravy, as well as bagels, toast, cereal & oatmeal.
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 28 Nov 2023
Thank you Joanna for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Breakfast & our Hotel, we really hope to see you again.

10/10 Excellent

Chaudelle

Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 21 Nov 2023
Thank you Chaudelle for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 21 Nov 2023
Thank you Jennifer for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 21 Nov 2023
Thank you Barbara for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us & hope to see you again.

10/10 Excellent

Joseph, Rancho Cordova

Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Staff was very nice. A short drive and you can get some good food. I'd stay there again.
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 16 Nov 2023
Thank you Sean for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Hotel & good food in the neighborhood. We can't wait to see you again.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here once a quarter
Staff wonderful Location for us wonderfu
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 13 Nov 2023
Thank you Vicki for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay & our location, we are far enough away from town that there is less traffic later in the night. We hope to see you again.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
It was a great stay with a great breakfast and the dear woman putting breakfast together should get a raise - she is awesome
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 13 Nov 2023
Thank you Kevin for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay & our Breakfast, we strive to provide the most options possible & Leslie is the Best.

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 11 Nov 2023
Thank you Robert for your feedback, this is how we improve our guest experience. We're glad you enjoyed our Hotel & we hope to see you again.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service from the staff. Breakfast was excellent. Quiet stay. My only negative was the bed was quite hard.
Stayed 1 night in Nov 2023
Response from Jesus Rodriguez GM on 7 Nov 2023
Thank you Heidi for your feedback, this is how we improve our guest experience. We're glad you enjoyed your stay with us, we replace our beds with 2-sided pillow top mattresses, unless you were in a ADA room in which case they are slimmer so that Handi-Capable people can get into bed without a lift.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
The staff at check in were so friendly, helpful, and pleasant. The facility is in excellent condition, very clean, and so cute. We travel a lot, and this is one of our best stay experiences. Highly recommend!
Stayed 1 night in Oct 2023
Response from Jesus Rodriguez GM on 31 Oct 2023
Thank you Carmen for your feedback, this is how we improve out guest experience. We're glad you enjoyed your stay with us & hope to see you again.