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Winston-Salem Marriott

3.5 star property
Hotel in Winston-Salem with 24-hour health club and 24-hour business centre

Choose dates to view prices

Winston-Salem Marriott blends city energy with peaceful gardens and a 24-hour health club. Enjoy regional American dishes at Butcher and Bull or drinks at the bar. Free in-room WiFi and express check-in enhance the experience, complemented by consistently praised attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
The current price is €124
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

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About the area

Map
425 N Cherry St, Winston-Salem, NC, 27101

What's nearby

  • Benton Convention Center - 1 min walk - 0.2 km
  • Truist Stadium - 15 min walk - 1.3 km
  • Old Salem - 16 min walk - 1.4 km
  • Winston Salem State University - 2 min drive - 2.1 km
  • Wake Forest University Baptist Medical Center - 2 min drive - 2.1 km

Getting around

  • High Point Station - 25 min drive
  • Winston-Salem, NC (INT-Smith Reynolds) - 6 min drive

Restaurants

  • ‪Young Cardinal - ‬2 min walk
  • ‪Mellow Mushroom - ‬2 min walk
  • ‪Thirsty Pallet - ‬1 min walk
  • ‪Xcaret Mexican Grill & Cantina - ‬2 min walk
  • ‪Tate's Craft Cocktails - ‬1 min walk

About this property

Winston-Salem Marriott

Hotel near Hanes Mall
At Winston-Salem Marriott, you can look forward to dry cleaning/laundry services, a bar and a 24-hour health club. The on-site American cuisine restaurant, Butcher and Bull, offers breakfast, lunch and dinner. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and luggage storage
  • A lift, a 24-hour front desk and 14 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 319 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Similar properties

Exterior

Hampton Inn & Suites Winston-Salem Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, 611 reviews
The price is €75
includes taxes & fees
7 Dec - 8 Dec
Hampton Inn & Suites Winston-Salem Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butcher and Bull

Things to do

  • 24-hour health club

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 14,557 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (107 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 14.95 per person
  • Airport shuttle fee: USD 49 per person (one-way)
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Winston-Salem
Winston-Salem Marriott
Winston-Salem Marriott Hotel
Winston-Salem Marriott Hotel
Winston-Salem Marriott Winston-Salem
Winston-Salem Marriott Hotel Winston-Salem

Frequently asked questions

Is Winston-Salem Marriott pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Winston-Salem Marriott?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Winston-Salem Marriott on 23 Nov 2025 start from €123.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Winston-Salem Marriott?

Valet parking is available for USD 28 per day.

What time is check-in at Winston-Salem Marriott?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Winston-Salem Marriott?

Checkout is at noon.

Does Winston-Salem Marriott provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 49 per person applies.

Where is Winston-Salem Marriott located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Benton Convention Center and Frank L. Horton Museum Center. Truist Stadium and Home Moravian Church are also within 1 mile (2 km).

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Reviews

Winston-Salem Marriott Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 418 out of 707 reviews
Rating 8 - Good. 165 out of 707 reviews
Rating 6 - Okay. 62 out of 707 reviews
Rating 4 - Poor. 35 out of 707 reviews
Rating 2 - Terrible. 27 out of 707 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleans rooms and super friendly helpful staff!
Stayed 1 night in Sep 2025

10/10 Excellent

rakecia

Liked: Amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best hotel in Winstom Salem. People are very nice and the best location. The restaurant is also delicious.
Stayed 3 nights in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Updated room with comfy bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe
Stayed 2 nights in Mar 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, staff courteous, professional
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and valet service. So many great places to eat within walking distance. Can’t wait to stay here again!!
Stayed 2 nights in Feb 2025

6/10 Okay

Michelle

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The rooms were clean, but the staff were not knowledgeable. I was told there was no stair access to the rooms when only one elevator was working. I paid a high price for the room and with my elderly relatives it was extremely difficult to wait (sold out due to parents weekend) and then attempt to climb multiple flights of stairs. I do expect some reimbursement for the inconvenience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night, but it was very comfortable and I enjoyed my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and clean and convenience of shopping and dining, all in the downtown area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Newer, and Priced Well

We usually stay at a more expensive hotel in town, this one was a block away, just as nice, and less expensive. Will stay here again.
Stayed 3 nights in Aug 2024

6/10 Okay

Arturas

Liked: Staff & service, property conditions & facilities, room comfort
Overall nice hotel with friendly employees .
Stayed 1 night in Aug 2022

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how convenient the location is. Around the hotel there are these cute restaurants and bars. The restaurant in the hotel is also very nice.
Stayed 1 night in Oct 2023

10/10 Excellent

JOSE L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very good experience
Stayed 1 night in Jul 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable beds, good dining options nearby and good restaurant / bar in the lobby. Very friendly and helpful staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Nice rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Kathleen Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this place!!

I’ve always wanted to stay here and I’m so glad I did. This was the perfect spot for my weekend getaway!
Stayed 2 nights in Nov 2023

10/10 Excellent

Penelope S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very swanky
Stayed 3 nights in May 2024

10/10 Excellent

Dana

Liked: Staff & service, amenities, property conditions & facilities
In the heart of Winston-Salem. Great location! Great restaurant - Butcher & Bull! Would stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Valet was excellent
Stayed 2 nights in Jun 2024

8/10 Good

mukeni n.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but parking is not free

I enjoyed my stay at this hotel. The only negative was the parking. I paid $43 for 2 nights stay since the only available parking is paid public parking across from the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms

The updated rooms are spacious and comfortable. The halls are a little more outdated but still well-maintained and clean. Valet parking is $28 (with unlimited in/out) or you can easily park in a parking garage across the street for $20/24. I mostly visit on the weekends when there is no free breakfast but there are many coffee shops and bakeries nearby.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Disliked: Staff & service, amenities, property conditions & facilities
Rooms have paper thin walls- they let dogs bark all night and you can hear the elevator every time it comes to your floor. Suffice it to say, it’s impossible to get good sleep there. Go elsewhere and save yourself the couple hundred dollars on this old hotel
Stayed 1 night in Aug 2024

4/10 Poor

Chase

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Service for this hotel was nowhere near what it should be for the price. Here are a list of things that we dealt with for a long weekend: - Clogged sink: first maintenance call made it worse, second one fixed it but left dirt and muck everywhere in the bathroom - Broken fridge: fixed, but broke again after 2 hours; lost some food to that one - Missed a room cleaning, called to ask if they could do it; 6 hours later still not done. Call again, they say they got it, go to the bar for an hour, go back up - still not done. Call again, they come up and we give them 30. Go back up and our bed is SOAKING wet. Asked for a dry comforter, maintenance (??) brings us...a sheet. We walked away from this hotel experience extremely experience even after giving them the benefit of the doubt and a huge amount of patience. Needless to say, we will not be staying here again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Frinette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service at the Winston-Salem Marriott. Check-in time is at 3pm, we arrived at 4pm and were told our room had not been clean and that we would just have to wait until it could be. No ETA given, told "all we have are double queen beds" but we had paid $406 for a king bed. Manager on duty was uninterested, we had to push him to call the cleaning team to do something. Finally after an additional wait and much suspense we were given a room 4 floors lower than our original reservation.
Stayed 1 night in Aug 2022