Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Courtyard by Marriott Deptford

3 out of 5
Courtyard by Marriott Deptford
1251 Hurffville Road, Woodbury, NJ

Reviews

8.4

Very good

Rating 10 - Excellent. 248 out of 460 reviews" "
Rating 8 - Good. 117 out of 460 reviews" "
Rating 6 - Okay. 36 out of 460 reviews" "
Rating 4 - Poor. 26 out of 460 reviews" "
Rating 2 - Terrible. 33 out of 460 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room for the price. Nice staff. Easy parking. Strange location off the road.
Stayed 1 night in May 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Amenities
Door lock was broken. Had to have security manually open door every time I went to my room.
Stayed 1 night in Mar 2024

2/10 Terrible

William

Travelled with partner
The staff , well one person was rude and did nit care about the customer or his job apparently….
Stayed 1 night in Mar 2024

6/10 Okay

Walt, Rio Verde

Travelled with family
Disliked: Property conditions & facilities
Property needs to be renovated. Walls/ carpets are shabby. Booked my next stay at the Hampton next to this property. Also, what’s with no bath mats in front of the shower???
Stayed 4 nights in Mar 2024

10/10 Excellent

queen

Liked: Property conditions & facilities
Loved the place
Stayed 1 night in Feb 2024

6/10 Okay

Natek

Liked: Cleanliness, property conditions & facilities, room comfort
Broken lamp in room. Part of the shower door was missing
Stayed 2 nights in Feb 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay but room temperature was too warm and adjustment didn’t work.
Stayed 1 night in Feb 2024

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was not smooth and staff was not welcoming. Our card was charged two times with amounts unknown, which should have been disclosed before payment taken and when brought to the employees attention she was unprofessional and had to put us on hold to ask the manager what the charges that she made on our card even were. We discussed a certain amount payment at the desk, neither of those charges were taken. The charged amount were more than discussed. Very unhappy with the service.
Stayed 1 night in Feb 2024

2/10 Terrible

Sankarsh

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
During my recent stay at the Marriott, I encountered a couple of issues that marred my experience. Firstly, I was disappointed to find stains on the bed sheets. Although I brought this to the attention of the front desk, the response was less than satisfactory, leaving me feeling as though my concerns were not taken seriously. Additionally, a request for toothpaste made to room service in the morning went unfulfilled for over 30 minutes. This delay disrupted my plans, resulting in my decision to leave the hotel earlier than intended. These experiences were quite unexpected, as they do not align with the high standards of service and hospitality that Marriott is known for. I hope this feedback is taken as an opportunity for the hotel to address and improve their service quality and responsiveness. Despite this experience, I believe in the brand's capability to offer exceptional hospitality and hope for better experiences in the future.
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2024

6/10 Okay

Princess

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I didn’t like my stay
The lady at the front desk was really nice but as far as the hotel I will not return. They didn’t have washcloths I had to pay for parking without them asking for car information some ppl said no car and wasn’t charged. The hotel makes u pay for breakfast which is not that many option and expensive for nothing. They charge for everything housekeeping never came to knock
Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

George

Stayed 3 nights in Jan 2024

10/10 Excellent

Anjeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Shari

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
ITge room was clean and spacious and the front desk staff were very nice.
Stayed 1 night in Jan 2024

8/10 Good

Jeff

Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities
It was comfortable and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Anca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Frances

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Diane Kim

Stayed 3 nights in Sep 2023

2/10 Terrible

Ummu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ms. Swain on 20 Nov 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.Again, thank you for sharing your experience with us. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Renée, Boonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great overnight stay. Slept extremely well.
Stayed 1 night in Oct 2023
Response from Ms.Swain on 20 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing your feedback about your stay with us at Courtyard Deptford.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ms.Swain on 20 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing your feedback about your stay with us at Courtyard Deptford.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plusses - friendly and helpful staff, large room, tub ( but no stopper!) good bar food, the hotel hallways and rooms smell good! Really nice servers in the food area. Minuses- room coffee pretty awful, should have a coffee pot in the lobby, but a manager gave us a coupon for free coffee.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, broken items
Stayed 1 night in Sep 2023
Response from Ms.Swain on 20 Nov 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.Again, thank you for sharing your experience with us. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Diane Kim

Travelled with partner
This property is located in an area with surrounding shopping and dining options as well as access to key road in NJ right near the base of the Walt Whitman bridge so access to Philadelphia is easy as well as road east to the Jersey shore.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rebecca, Spring City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel- room was very clean and comfortable, nice cozy feel, bed and pillows very comfortable. Staff very friendly! Only draw back is would love to have coffee available in lobby area, not just starbucks for purchase.
Stayed 1 night in Aug 2023

2/10 Terrible

Franklin

Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023

2/10 Terrible

Jessica Van

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you can stay anywhere else, you should. The staff was completely unaccommodating in all areas. Needed to check into the room a little early to make it on time for a wedding and they wouldn’t check us in until 4pm on the dot. Room was an oven upon entering, only one towel provided, one coffee pod, and the most unfriendly staff. Definitely no hospitality here. CheapTickets was no help in getting us a refund and a new hotel room.
Stayed 1 night in Jul 2023

10/10 Excellent

AjirDe M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Ellyn

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Irving

Stayed 2 nights in Jun 2023

6/10 Okay

Mary

Liked: Cleanliness, room comfort
Coffee?
Stayed 2 nights in Jun 2023

10/10 Excellent

Bonnie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice and room was spot on!
Stayed 1 night in May 2023

10/10 Excellent

Carla R

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the property. Omar Was very kind.
Stayed 2 nights in May 2023

8/10 Good

Walt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed their multiple times, so I must like the place. Staff is very nice and helpful. The only issues I have is the fitness center is not well equipped and the entrance doors make way too much noise.
Stayed 6 nights in May 2023

10/10 Excellent

Christina

Stayed 2 nights in Apr 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Low level customer experience.
They put me on level one and all I heard was a trash can being pulled all morning. DISTURBING showtime did work even though it’s included. Room cleanliness wasn’t up to par as I seen boogers on the wall. I can’t do these low level highway hotels anymore.
Stayed 1 night in Apr 2023

2/10 Terrible

Sayed Rashed

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room and paid for breakfast through Expedia. Couple of days later a charge from the hotel appeared on my credit card. I had to spend my own time to show them their mistake and at the end they emailed me that I’m right and they will credit the money back without any apologies or admitting their mistakes. I would never stay there again.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would absolutely stay at this property again
Stayed 1 night in Feb 2023