Pittsburgh Hotel Guide - Wooden Door Winery hotels in Pittsburgh, United States of America.

"Staff was very friendly and accommodating to my late night arrival. Definitely worth the stay and will be back"

"We chose the Wyndham Grand Downtown stay this year because of our experience last year. Even though it started out a little disappointing I have to say the Director of front office was amazing Marika Jackson. She address all issues professionally, efficiently, and with love. When I thought it would be one of those I will never come back to this hotel again, she made it change. Thank you for making my stay memorable."

"Breakfast good, but we had to ask that breakfast included t waive the charges. Location was good, room was big, bathroom was decent. Chair was moldy in the room and staff should be bit more friendly and inform about the things better. overall solid 3 plus but with few changes, can become 4 stars"

"Nice place, the restaurant was only open 1 day, and there was construction going on. But the rooms were clean and well stocked. Very nice place to stay."

"Not so good. Room is not clean."

"Hotel was perfect! I especially want to highlight how one of your team members went above and beyond during my stay. I forgot to pack my phone charger and only had a USB cord, but the USB charging port in the room wasn’t working. When I called the front desk, they sent up an engineer who was very apologetic and tried to resolve the issue. When he couldn’t get it working right away, he asked me to hang tight and returned shortly after with his own personal phone charger. He insisted that I use it to charge my phone. His kindness, genuine concern, and willingness to help truly stood out. The level of care he showed was beyond any customer service I’ve experienced before."

"Somone in the vicinity of my room whether Nextdoor or below us was smoking and my room and bathroom smelled awful! I talked to the front desk 3 times and nothing was done."

"Initially while choosing room it says free breakfast but no one told about to pay for it while checking in. When we went for breakfast with kids then they were saying it’s a paid service. Which is surprising to us at last min."

"Having a bar with limited food menu at the restaurant was probably the only plus. Room was clean thank god but the rest of the hotel needs help. There was an empty pizza box and dirty qtips on the floor of the hallway right outside our room upon check in. When I complained later that night I hoped to wake up to a clean hall way. Nope they sat there for the 2 days while we stayed there. Staff was friendly but I would never stay here again "