Suite, 2 Queen Beds with Sofabed, Non-Smoking

Reviews of Comfort Suites

2.5 out of 5
Comfort Suites
340 Parkway 575, Woodstock, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 766 reviews" "
Rating 8 - Good. 257 out of 766 reviews" "
Rating 6 - Okay. 68 out of 766 reviews" "
Rating 4 - Poor. 39 out of 766 reviews" "
Rating 2 - Terrible. 14 out of 766 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is a bit outdated comparing to the other hotels Nextdoor. Other than that service is excellent and very clean. AC kinda loud but it works great
Stayed 4 nights in May 2024
Response from Manager on 21 May 2024
Hello Mila,We appreciate your feedback on our excellent service and cleanliness. We take note of your comments regarding the property's age and AC noise, as we are always looking for ways to improve our guests' experience. Please feel free to reach out to our management team directly for further assistance or feedback.

10/10 Excellent

Greg

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Manager on 22 May 2024
Hello Greg,We appreciate you taking the time to share your feedback with us. If there are specific concerns you would like to discuss further, we encourage you to reach out to our management team directly. Your input helps us improve our services for all our guests.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close
Stayed 1 night in Feb 2024
Response from Manager on 22 May 2024
Hello Greg,We appreciate your feedback and regret to learn about your experience. Please feel free to contact our management team directly to discuss your concerns further. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Mary Anne,We are delighted that you had an excellent experience at our hotel. If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello SHARON,We're thrilled you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, love the coffee. Great staff and no complaints.
Stayed 3 nights in Apr 2024
Response from Manager on 6 May 2024
Hello Mario,We are thrilled to hear that you enjoyed our breakfast and coffee, as well as the service provided by our staff. Your feedback is valuable to us, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on 2 May 2024
Hello Lydia,We're stoked to hear you enjoyed your stay with us! Should you have any further feedback to share, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Patty

Stayed 2 nights in Apr 2024
Response from Manager on 17 May 2024
Hello Patty,We are glad you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

8/10 Good

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024
Response from Manager on 26 Apr 2024
Hello Gregg,Thank you for sharing your feedback regarding the cleanliness of our hotel. We strive to maintain high standards in this area and will address any areas for improvement. We appreciate your input as it helps us to better serve our guests in the future.

8/10 Good

NANCY

Stayed 2 nights in Jan 2024
Response from Manager on 20 Apr 2024
Hello NANCY,We're thrilled to hear you had a great stay with us! We look forward to welcoming you back soon.

6/10 Okay

M.J.

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Tears in sofa cover. Carpet stain near closet wall. Property was clean but very dated. Room 115
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello M.J., We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further review and improvement. If you have any further concerns, please do not hesitate to reach out to our management team for assistance.

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Kaylee,We're thrilled you had a fantastic experience with us! We look forward to welcoming you back soon for another exceptional stay.

10/10 Excellent

Reyes E Rodriguez

The bedroom and the amenities
Stayed 4 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Reyes E Rodriguez,We appreciate your feedback on the bedroom and amenities. We encourage guests to provide their valuable input to help us improve our services for future visitors. Please feel free to reach out to our management team directly to further discuss your experience.

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service
Bed was super uncomfortable. Had to switch to neighboring hotel for better comfort
Stayed 3 nights in Mar 2024
Response from Manager on 7 Apr 2024
Hello Christopher,We're sorry to hear that your stay was not as expected. Your feedback is valuable to us, and we will address it with our team for improvements. If you decide to stay with us in the future, please don't hesitate to reach out to our management team directly with any concerns.

8/10 Good

Lionel

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Manager on 2 Apr 2024
Hello Lionel, We appreciate you choosing our hotel for your stay and hope to welcome you back soon for an even better experience!

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
change the preferred parking with the handicap parking.. The way it is now, seems like the preferred folks are more important than the handicap.
Stayed 3 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Jon,Thank you for sharing your observations with us. We appreciate your feedback and will relay this to our team for further review and consideration. Your input helps us enhance the overall guest experience and ensure inclusivity for all visitors.

10/10 Excellent

Dardenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Dardenelle,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or concerns, please feel free to reach out to us. We look forward to welcoming you back soon.

6/10 Okay

Katherine

Liked: Staff & service
Room needs updating.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Katherine,We appreciate your feedback and will share it with our team for future enhancements to our accommodations. Guest satisfaction is our top priority, and we strive to provide a comfortable stay for all. Your input is valuable in our continuous efforts to improve our services and accommodations. Thank you for staying with us.

10/10 Excellent

Andra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay! Will stay again and perfect for families.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Andra,We're thrilled to hear you enjoyed your stay with us and found our hotel suitable for families. We look forward to welcoming you back in the future for another wonderful experience.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 12 Mar 2024
Hello Michael,We are delighted to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.

10/10 Excellent

Jorge

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Jorge,We are delighted to hear that you had a pleasant experience during your stay with us. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us and we hope to welcome you back soon!

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check on was quick and easy. Room clean. Breakfast had plenty of options.
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Megan,We are thrilled to hear that you had a smooth check-in experience, enjoyed a clean room, and found our breakfast options satisfying. Your feedback is greatly appreciated as we strive to provide excellent service to all our guests.

10/10 Excellent

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Manager on 2 Mar 2024
Hello Jessica,We are delighted to hear that you enjoyed your stay with us! Please do not hesitate to contact us directly if you would like to share more about your experience. We look forward to welcoming you back in the future.

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello Susan, We regret to hear you did not fully enjoy your stay. Please feel free to contact us directly with any specific feedback you may have so we can improve our services.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful people
Stayed 2 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello Susan,Thank you for your kind words about our staff. We're thrilled to hear that they provided you with excellent assistance during your stay. Your satisfaction is our top priority, and we're glad that they went above and beyond to make your experience enjoyable. We appreciate your valuable feedback and hope to welcome you back in the future for another great stay.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service
Response from Manager on 16 Feb 2024
Hello Susan,Thank you for sharing your feedback on our customer service. We strive to provide exceptional service to all our guests and are delighted to hear that you had a positive experience. Should you have any future travel plans, we would be honored to welcome you back for another great stay.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Glenn, Thank you for choosing our hotel for your stay! We appreciate your rating and hope that you had a great experience with us. Should you have any feedback or suggestions to share, please don't hesitate to reach out to us directly. We value your input and would love to welcome you back in the future.

10/10 Excellent

Amnuaiporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Amnuaiporn,We are delighted to hear that you had a terrific experience during your stay with us. It was a pleasure to have you as our guest. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another outstanding stay.

8/10 Good

Sam, La Vergne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 14 Feb 2024
Hello Sam, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable rooms and very reasonably priced.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Felice,Thank you for staying with us! We're delighted to hear that you found our rooms clean, comfortable, and reasonably priced. We pride ourselves on providing value for money and a pleasant stay. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Jill, Burlington

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Jill, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Katherine

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Hospital or hotel? Disgusted
I hate leaving bad reviews; however? I have exhausted my search on contacting the hotel. The hotel smelled like a hospital or nursing home. We didn't check in until 7pm and i was exhausted or i would have demanded my money back and went across to Hampton Inn. We had people guggting in the halls at midnight and 2:30. We stayed in room 317 and when the room next to us showered, it sounded like a pressure washer was in OUR room. The individual was showering at 5:30. The floors were gross and sticky so we did not take our shoes off. Pee on the bottom of our toilet. I'll be demanding my money back. The smell was so bad, upon returning home, I washed my clean clothes and quickly showered. The elevator wasnt worling properly. Told the staff at the front desk and she scoffed and said to press the door close button and went back to her conversation with whomever the lady was. I have a video but i cant upload that here. The breakfast was save by a waffle maker. Apple juice was heavily watered down, muffins were old. Some were even scraped on the tops to make them look fresh. I am very grossed out.
Stayed 2 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello Katherine, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret to hear that we fell short of your expectations. We understand your concerns and will address them appropriately with our team. If you would like to further discuss your experience, please reach out to our management team. We appreciate your feedback and will use it to improve our services.

2/10 Terrible

Dillon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Fist fight between guests in the hallway over kids causing chaos at 3am. Elevator worked when it wanted, had to carry my son up and down the stairs with a broken foot since no room were available on the ground. Staff decided to serve themselves at breakfast while guests waited in line. Non-smoking room was most definitely smoked in.
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Dillon, Thank you for sharing your recent experience with us. We apologize for any inconvenience you encountered during your stay. Rest assured that we take these matters seriously and will address them with our team. We regret any inconvenience caused and appreciate your understanding.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Karen,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had such a wonderful experience. We strive to provide exceptional service and it means a lot that we met your expectations. We hope to welcome you back again in the future. Safe travels!

10/10 Excellent

Neil

Business traveller
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Neil,We are thrilled to receive a perfect 10/10 rating from you! We are glad that you had a fantastic stay with us. We hope to have the pleasure of welcoming you back soon for another exceptional experience.

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Sandi,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had an excellent experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to our team directly. We look forward to welcoming you back in the future!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Basketball game of grandchildren.
We have stayed here once before. Great hotel for price. Equal to Hampton Inn.
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello Donna,Thank you for choosing our hotel for your stay. We're delighted to hear that you found our hotel comparable to the Hampton Inn and that you appreciated the value for the price. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

6/10 Okay

Lauren Elizabeth

Outdated
Response from Manager on 13 Jan 2024
Hello Lauren Elizabeth,Thank you for sharing your feedback with us. We appreciate your input and will certainly take it into consideration as we strive to improve our offerings. If you have any further questions or concerns, please feel free to reach out to our management team directly.

6/10 Okay

Yvonia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 15 nights in Dec 2023
Response from Manager on 13 Jan 2024
Hello Yvonia,We appreciate you taking the time to rate our hotel. If there is any specific feedback you'd like to share, please reach out to us directly so we can address any concerns you may have had. We value your input and hope to have the opportunity to serve you better in the future.

10/10 Excellent

April, Toomsuba

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing!
Stayed 1 night in Dec 2023
Response from Manager on 10 Jan 2024
Hello April,Thank you so much for your kind review! Your satisfaction is our top priority, and we're thrilled to hear that your stay was absolutely amazing. We hope to welcome you back in the future for another incredible experience.

10/10 Excellent

boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Overall I was satisfied. Very friendly staff.
Stayed 5 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hello boris,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be friendly. Your feedback is appreciated and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2023
Response from Manager on 17 Jan 2024
Hello JongSeok,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 7 nights in Dec 2023
Response from Manager on 27 Dec 2023
Hello Walter,Thank you for choosing to stay with us! We are thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and a comfortable environment for our guests. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economical and convenient
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Larry, Thank you for choosing our hotel and for taking the time to share your feedback. We are delighted to hear that you found our hotel to be economical and convenient. We appreciate your kind words and hope to welcome you back in the future.

8/10 Good

Carlos, Kenner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked your property and the area you are. The frontdesk old lady are very charming and lovely woman. Thank you for everything
Stayed 1 night in Dec 2023
Response from Manager on 17 Dec 2023
Hello Carlos,Thank you for your kind words about our property and the charming service provided by our front desk staff. We are thrilled to hear that you enjoyed your stay with us. It was our pleasure to assist you during your visit. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to see grandkids.
Everything was great. We will stay here again. Big fluffy towels— high ceilings— big, very comfortable queen beds. Good breakfast!! Nothing bad to say. Keep up good work.
Stayed 1 night in Dec 2023
Response from Manager on 16 Dec 2023
Hello Donna,Thank you for your kind feedback! We are thrilled to hear that you had an enjoyable stay with us. Our team takes pride in providing excellent service, comfortable beds, and a delicious breakfast. We can't wait to welcome you back in the future. Have a wonderful day!

8/10 Good

Madeline

Stayed 2 nights in Dec 2023
Response from Manager on 4 Jan 2024
Hello Madeline, We appreciate you choosing our hotel for your stay! If there is anything specific you would like to share about your experience, please feel free to contact us directly so that we can address any concerns or feedback you may have.

10/10 Excellent

Gregg

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on 15 Dec 2023
Hello Gregg,We are delighted to hear that you had an exceptional experience during your stay with us! We are thrilled that you enjoyed your time at our hotel and we hope to have the pleasure of welcoming you back in the future. We hope to serve you again.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Manager on 13 Dec 2023
Hello Mark,Thank you for choosing our hotel for your recent stay. We appreciate your perfect rating and are pleased to know that you had a fantastic experience with us. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Deidre, Marietta

Stayed 2 nights in Nov 2023
Response from Manager on 25 Dec 2023
Hello Deidre,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any additional feedback or would like to share any specific highlights from your stay, we would love to hear from you. Please do not hesitate to reach out to us directly. We hope to welcome you back in the future.