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"Great place for a comfortable overnight stop. Lovely 6km round trip walk to the Rhine, where there are several restaurants and yummy ice cream parlours. Loved the free refreshments in the mini bar and the free coffee, something we haven’t experienced before. Nice to see that customers are still valued and not just an expendable commodity."

"Nice place in new area. Had to drive to old town"

"Excellent hotel near the old town area. "

"Hotel very clean and comfortable. Rooms are updated and nice, a little on the small side, but plenty of room for sleeping. Price is great, and the staff were all amazing! Will definitely stay here again when in Frankfurt. "

"The hotel was wonderful. The rooms were nice and quiet. We found the location convenient. It’s a 10 minute walk from Heidelberg-Weststadt/Südstadt train station. We were close to a bus stop (just around the corner) to get to the Heidelberg castle. And it was a nice walk through the old town on pedestrian streets to get back. I would definitely stay here again. "

"Spacious, comfortable, clean and very close to main train station. Easy access to old town by bus or tram. "

"Staff was outstanding"

"Very nice and friendly staff. Clean and beautiful room settings. "

"What an amazing find! So happy to have picked the NH hotel in Heidelberg for our stopover en route to Bavaria. The check in experience was both efficient and informative. The member of staff was very friendly and pointed us to the off site partner restaurant when we asked about dining options. (We took her up on her recommendation and would recommend it to anyone who liked Italian cuisine. ) Our room was easy to find. We had booked a family room with a king size bed and a sofa bed for our child. It was a very big space with high ceilings. Upon entering our room we found some complimentary sweets on the side, with a welcome note and a cute little NH branded rubber duck on the sofa bed which my child adored. The room was very clean. There was ample hanging space in the built in wardrobe, a mini bar, a safe, a coffee machine and a TV. The bathroom was in very good condition and also clean. There was a selection of complimentary shampoo etc. and a hair dryer. Great water pressure. There is complimentary WiFi and you access further hotel info via a QR code. We booked with breakfast. The breakfast buffet selection was amazing. There were also an array of vegan and veggie food. All fresh, croissants crisp, warm food fresh and warm. The staff check on you and the food all the time. Best hotel breakfast I’ve ever had and we’ve now booked to stay at another NH hotel in Brussels and joined the NH loyalty program. (It was that great a hotel experience indeed!) Highly recommend. "