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Reviews of Crowne Plaza Wuxi Taihu, an IHG Hotel

4 out of 5
Crowne Plaza Wuxi Taihu, an IHG Hotel
No 1888 Taihu Avenue, Binhu District, Wuxi, Jiangsu

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 15 out of 36 reviews" "
Rating 6 - Okay. 0 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stay I had in China so far.
Stayed 2 nights in Jan 2020

10/10 Excellent

chung chi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was newly renovated and the stay was comfortable. The only shortcoming is the location which is a bit distant from town.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Wuxi, Jiangsu Province, China.
We booked the hotel at the recommendation of our local friends.
Stayed 2 nights in May 2018

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome to Wuxi!
Great place. Great service. Great location.
Stayed 1 night in Aug 2017

8/10 Good

meow meow, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 km from the nearest mtr station
Near Taihu but far away from downtown. closest mtr station is 2 km from hotel, can only take taxi to tourist spot. But room is nice and hotel upgrade us to a room to view part of the tiahu scenary.

8/10 Good

Siu Fai, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Had a room with a lake view, Very clean hotel, room, Really delicious breakfast. But this room also face to west side. Room is very hot and air condition can not cool down.

8/10 Good

Koong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

YIDONG

Stayed 1 night in Mar 2023

4/10 Poor

Chang

Stayed 1 night in Oct 2022

10/10 Excellent

YIWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店乾淨，櫃檯人員親切，幫我們升等到高樓層可以看到湖景，退房還贈送小禮。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The staff didn’t speak much English even if it said that this was a multi lingual hotel. But the room was clean and comfortable.
Stayed 2 nights in Jun 2019

10/10 Excellent

xiaomei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from MarCOM Manager on 1 Apr 2019
Dear guest, thanks for staying in Crowne Plaza Wuxi Taihu and give us your precious comments. We are sincerely look forward to your next stay. Thank you.

10/10 Excellent

Young-Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박시설은 깨끗하고 쾌적하였으며 조식을 위한 2층 레스토랑 메뉴도 다양하고 좋았습니다. 다음 출장시에도 이용하고 싶네요. . .
Stayed 2 nights in Oct 2018
Response from marcom on 24 Oct 2018
Distinguished guests, thank you for your recent choose in Crowne Plaza Wuxi Taihu, and for your feedback with satisfaction, I will put your happy staying experience to share with our team, hope you remember our pleasant environment and unparalleled service forever. Thanks again for choosing us and sincerely look forward to your next stay. Thank you.

10/10 Excellent

Jiping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

部屋も広く快適でした
Stayed 1 night in Aug 2018

10/10 Excellent

KAZUHIKO

部屋は清潔で静
部屋は清潔で静
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Einige Einrichtungsgegenstände kaputt oder nicht zu gebrauchen. Frühstück nicht sehr großeAuswahl.
Stayed 2 nights in Apr 2018

8/10 Good

Haixia

Liked: Cleanliness, staff & service, room comfort
地毯比较旧，衣帽间的灯太敏感，夜里翻个身就亮，又没办法关掉。其他都很好，离鼋头渚比较近

10/10 Excellent

Anette

Liked: Cleanliness, property conditions & facilities, room comfort
Fräscht hotell
Vore kanon om personalen var mer utbildad vad gäller språkkunskaper

8/10 Good

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevliga rum
Hotellet är bra, rummen stora o fina. Frukosten är ok. Sängarna sköna. Känns tyst o säkert.
Stayed 2 nights in Oct 2017

8/10 Good

Abby, JAPAN

Liked: Cleanliness, room comfort
快適に過ごせます。上層階からの眺めは素晴らしい。
レストランや観光地がカードになっていて、タクシーに見せることができるようになっていました。これが便利ですが、実際にはタクシーには何度か乗車拒否されてりしましたので、周辺の地図とともに周辺の観光案内があるほうがよかったです。 ホテルの従業員にカードを見せて、タクシーを呼んでもらって、タクシーの運転手に行先をつげたはずなのに、違うところでおろされました。

10/10 Excellent

zhiming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
离体育馆很近
如果去体育馆 这边很方便

10/10 Excellent

Damiano, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Had a room with a lake view (not amazing but pleasant if you have the chance to see the sunset..) Very clean hotel,room, swimming pool and gym. Really delicious breakfast, I am picky about it but there was everything, cheese, good fruit, good fresh juice, chinese,western, all type of stuff. The bed was really comfortable, not a chinese bed at all... be careful if you are taller than 1.80, the bed might too short. Nothing to complain about except the neighboor... not much around, some good food if you speak chinese if not, only hotel's restaurant. Starbucks is just downstairs, the hotel sells some bread and wine for not an expensive price ( 100RMb for white wine) Close to the lake, around 2km , 30-40RMB to go to the train station. I dont know others hotels in Wuxi but this one was pleasant, Iwould definitely recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お値段以上でした
40階の部屋でしたが、景色は最高。そして、部屋はとても綺麗で素晴らしかったです。 また、受付も方も行きも帰りも別の人でしたが、対応がよく英語はもちろん大丈夫でした。 また、是非泊まりたいホテルです。

8/10 Good

Chi Yuen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新春暢遊無錫太湖
免費升級套房，意外之喜:) 酒店很靠近太湖，值得推薦給大家

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Fonnie, hk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad, hotel asked my client collect 10% service tax