Xianghu Hotels

"The host in Jingdezhen is incredibly warm and attentive—he even went out of his way to help with our luggage. While the room isn’t large, it’s fully equipped with all essentials, and the brand-new intelligent toilet is a nice modern touch. Best of all, the location is unbeatable, putting us close to top attractions and local eateries. It’s a perfect blend of heartfelt hospitality and convenient comfort that made our stay truly memorable."

"Everything was great except for people smoking in the corridor in the middle of the night. "

"I rarely describe a hotel as a “must-stay,” but this property fully earns that distinction. Service is outstanding. Every staff member — reception, concierge, housekeeping, restaurant team — is professional, courteous, and proactive. The consistency across departments reflects excellent management and training. The team does not simply respond to requests; they anticipate needs. We visited to celebrate my wife’s birthday. I informed the hotel in advance. Upon arrival, we found a beautifully arranged welcome message in the room with a birthday greeting for her. They also prepared a small birthday cake in the fridge. The gesture was thoughtful and sincere, and it made the stay memorable. The room was spacious, clean, and well maintained. Housekeeping standards were high. Location is another major strength. The hotel sits in the centre of Taoxichuan, within 5–10 minutes’ walk of numerous ceramic shops. On Friday and Saturday nights, the nearby market features many Jingdezhen-based artists. It is ideal for anyone exploring the city’s ceramic culture. The indoor swimming pool, jacuzzi, and sauna were excellent, especially in winter. Important note: this is the Hyatt Unbound Collection Taoxichuan hotel, not the Hyatt Place next door."

"Lovely stay for our honeymoon, beautiful rooms, located close to artisan pottery shops. Staff made an effort to accommodate our language barrier, communication via WeChat is definitely recommended. "

"Great experience."