Xylotymvou Holidays

Prior to coming, I was concerned by some of the poor reviews. Having spent a week here I concur with some but not all. It is well situated in easy walking distance of nice beaches, bars and tourist shopping. As for the property I would rate it as 3 stars at a push. Yes it has facilities BUT quality of build and particularly maintenance/cleaning make it look tatty and as others have remarked, tired. Money spent in the right areas would easily improve it. My wife and I thought the food was decent and we always found something we liked but again some aspects are cheap, like chicken nuggets, fish fingers and battered fish which is for the kids, is of poor quality and practically in edible. Most of the staff are pleasant and I single out Saskia in the restaurant for being a great host and politely correcting and improving my Greek. Finally on a serious H&S note, the hotel safety and security is wanting. No proper fire doors and what they have are propped open and storing of fold up beds and old mattresses on fire escape stairways. As for security, in room safes are not bolted to anything so effectively useless and external fire doors are propped open as convenient entry points for the staff. Would we return, probably not.

Overall I had a great time at papouis hotel , my shower room stunk of excrement and urine for the whole time I was there , i assumed it was a plumbing issue , as I was alone i put up with it . Apart from that everything was fine and all the staff were lovely . Well done to all

Staff were very helpful, kind and courteous. Food was very good, breakfast was plentiful with a wide range to choose from, dinner was themed, we ate at an Asian buffet and all dishes were very good and tasty.

We had a great time. The service is excellent. The place is clean and tidy. The location is excellent. The hotel is more suitable for adults than children. The entertainment staff is more suitable for adults than children. The pool is excellent. If you decide to come with children, then there is a large park right next to the hotel. There are lots of restaurants outside the hotel.

Yes room was very clean,we asked not to clean a few times as wanted longer rest ,the days we forgot to put sign for cleaning they did anyway.only fault was the mattress was a little soft and lukmpy but was bigger enough to gett over that seeing was end of season but everything else food etc was great value for the price.