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Reviews of Beautiful Stylish Home w/Pool on an island with so much to explore!

Beautiful Stylish Home w/Pool on an island with so much to explore!
Yabucoa, Puerto Rico

Reviews

4.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

5.0/10

Cleanliness

4.0/10

Amenities

5.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jhanis C.

Liked: Cleanliness
Vacation gateway
Very good house to enjoy a vacation close to Yabucoa area.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here! Not only is the host unable to be reached, the property is very hard to find. Trash was left out on the kitchen counters. Doors wouldn’t lock properly. AC in bedroom did not work. Strangers would come up to the property asking for money. Strange cars were driving around the house. We did not feel safe here. We stayed about an hour and left. No running water No Wi-Fi all as listed in the description. Currently attempting to get a refund for this terrible experience
Stayed 5 nights in Jul 2023

2/10 Terrible

Joanna C.

Disliked: Cleanliness
STAY AWAY
I visited Puerto Rico for 8 Days the first 4 days we stood at palm de mar a beautiful villa, which was a great stay! The other 4 days we decided to rent this house because it had a private pool and we were traveling with our teenage kids. Worst thing I did knowing this house had no reviews. I checked in Friday around 6:30 in the evening after a long day at the vieques. When we walked in the house it had a bad smell to it and the house was not probably cleaned nor were the beds was probably made and there was left over food in the refrigerator.There was hair on floor thru out the house. When I went out back to the pool area there was yellow mustard algae inside the pool. I called the owner who said the house was cleaned by her aunt and she assumed that someone may have been in the house with out her knowing. She had the video footage looked at by “police department” because she said she knew people there. When I spoke to her less than an hour later I was told no one was in house and her aunt did clean it up even though I sent her video and pic of what the place looked liked. The only thing I was told was I can refund your money, it was late in the evening and I had my kids with me there was no way I would find a place at the last min so I refused the refund hoping she would send someone out to clean right away but that was not the case. The whole situation was so weird because I have rented house for the past 6 years and never dealt with something like this. She sent her aunt over that evening to look around but nothing was resolved. I was told someone would come over to clean pool the next day which they never did. I messaged her several times after that and owner never responded. The day that we were leaving someone came over that morning to clean pool. This is the first time I have ever left a negative review. I will never rent a house with no reviews. The owner was Very unprofessional. Terrible experience!!
Stayed 4 nights in Sep 2022
Response from VrboOwner on 18 Sept 2023
We do extremely apologize that you were not satisfied with your stay. You and your guest caused so much trouble on our property including being disrespectful to our neighbors. Police also were called so you all may be removed since you all broke so many rules listed here on my VRBO list. Our Host cleans very well and we check frequently as well. You all were very rude to our host as well when she does not deserve that at all. She is a very known respectful woman in our community. I do not recommend these guest to anyone.

4/10 Poor

Jeremie Gonzalez

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
No tienen ninguna comunicación.. No importa si pagas el costo total, nadie responde los mensajes... Cuando llego con mi familia al lugar, no tenía servicio de agua porque nadie sabía que se rento la casa por día noches... Cómo el dueño no contesta los mensajes yo tuve que empezar a buscar la llave de la tubería para tener acceso al agua potable, para encontrar una tubería principal rota!!! Mi suegro tuvo que viajar a la ferretería para comprar materiales para tubería y ponernos a hacer trabajo de plomería porque el dueño de la casa nunca responde. Yo tenía dos opciones, abandonar mis vacaciones por la irresponsabilidad del cuido que tenía la casa rentada o pegar tubos de plomería. Gracias a Dios yo tengo conocimiento para estás cosas y pude arreglar temporalmente el problema del agua. Luego mi esposa no tenía otra opción y empezó a limpiar la casa completa. Desde pisos, cocina, baño y lavar sábanas y toallas.... En otras palabras, lo mismo que no queríamos hacer en nuestras vidas diarias, lo tuvimos que hacer en nuestras vacaciones... Cuándo el tubo de agua potable estabas roto, la dirección en dónde cayó agua fue encima de una caja eléctrica! Dónde se encuentra la cablería de los aires acondicionados... Es aquí donde se tumbóy quemó la mayoría de la electricidad de los aires acondicionados... Mi cuñada tuvo que molestar a un vecino para saber si conocía al dueño de la casa rentada y nos diera una forma de comunicación porque ya estaba demaciado. No volveré...
Stayed 2 nights in Jun 2023