Unawatuna Hotel Guide - Yatagala Raja Maha Viharaya hotels in Unawatuna, Sri Lanka.

"Staff here were amazing, the hotel itself could do with an update, beach near by was lovely just quite hard getting to it, we did enjoy our stay "

"The views , the setting and staff were excellent. What let the hotel down was attention to detail- our room had a cracked glass balcony which did not instil confidence. The lack of reliable hot water a was another poor aspect as was the indifferent housekeeping which we had to constantly talk to housekeeping manager about. The lack of response from the front desk and management until 11pm on night before departure with an alternate room was too little too late. To cap this on the last night key decided to fit out new rooms with drilling and cutting boards after midnight which again we had to call to complain sorry but this is not a 5 star quality hotel and the lack of empathy and professions by management as nd Radisson is extremely poor!"

"Everything was great! The only thing I didn't love was the internet connection. It looks like they use 4G cellular modems with data limits instead of a cable or fiber network. I occasionally had to hold Teams meetings for work, and the connection would drop and never get back. However, this seems to be a common issue across Sri Lanka, not just at this hotel. Aside from that, everything else was absolutely perfect, especially the staff and the location!"

"Our experience was not great. First of all, we didn't get the private place that we booked (the day before). The responsible staff was not reachable and they were not responding to the messages. The wifi was too slow. We had to wait for half a day for the staff to respond. We also did not get the massage that we requested. "

"Nice stay, the luxury chalet is so lovely. The staff were nice enough, breakfast was fine. There are a lot of ants however in the rooms. It also would’ve been nice to know prior to our stay that there was construction going on to build a lift. The stairs are certainly not for the faint hearted. The pool area was nice but other than that the hotel amenities are limited. "

"Odd little hotel, pleasant attentive staff. Poor menu below average food "