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"The reception staff who greeted us (two young men) were the most friendly, polite and efficient you could ever wish for - a credit to your hotel."

"The staff were very friendly, especially Lucas and Millie. Lucas works long hours and nothing was too much trouble for him - he always went the extra mile to satisfy us. The food was excellent, both from the dinner and breakfast menus. The location and surroundings were superb. Just one thing I think could be improved. There is no front desk overnight and they provide a mobile number in case of an emergency. The trouble is that there is no landline and the mobile signal was non-existent most of the time. I don't know whether staff sleep on the site, if so some internal communication system should be installed in case of emergencies."

"LOVED our stay! A beautiful setting, comfortable beds, friendly staff. Just perfect! The breakfast in the restaurant was delicious! HIGHLY recommend!"

"Clean and perfect for a over night stay"

"I must say the size of our suite was impressive. What was more impressive was the cleanliness of the room. Our super king size bed had a supremely comfortable mattress, the room came with a small kitchenette area which we didn't use and plenty of tea and coffee etc and the muffins were a bonus. The bathroom was large and spotless with a great walk-in shower. Towels were fluffy and soft. Sleep quality brilliant and we would recommend this property "

"I have stayed several times now when i visit my daughter i feel im part of the family now they always look after me will not stay anywhere else 100%"

"Pleasant staff, comfortable room "

"Quaint staff were great"

"A nice old English Coaching House. Recently refurbished, staff very friendly, good beer, good breakfast, Frome is a nice place for a quiet week end. "