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Reviews of Gaia Cosmo Hotel

4 out of 5
Gaia Cosmo Hotel
Jl. Ipda Tut Harsono No 6, Timoho, Yogyakarta

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 59 reviews" "
Rating 8 - Good. 17 out of 59 reviews" "
Rating 6 - Okay. 4 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kaleo

Stayed 2 nights in Apr 2024

10/10 Excellent

Dilini

Stayed 2 nights in Dec 2023

8/10 Good

guek lian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Coffee house sell good coffee
Stayed 3 nights in Dec 2023

6/10 Okay

RANA

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Sep 2023
Response from General Manager on 17 Nov 2023
With very generous reply after your pleasant stay with us, we hope to see you back in Jogjakarta and GAIA Cosmo soon!

10/10 Excellent

Minoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Boh Yee

Liked: Cleanliness, staff & service, amenities
Everything was nice except for the flies and bugs in the room which seems to be attracted to the lights…
Stayed 3 nights in Apr 2023

10/10 Excellent

Indira

Stayed 2 nights in Aug 2022

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy and good Hotel
It was nice to stay in Gaia Cosmo Hotel
Stayed 1 night in Oct 2021

10/10 Excellent

Agnes, Badung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Design, access to the hotel, cleanliness, friendly staff
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is looking very boutique, really liked how they design the overall place. Not a big hotel, but it is simply have convenient ambience. Staff are friendly, breakfast are nice quality too. Stayed in a Family Suite with a family, the good is they have a microwave and mini kitchenette (but no stove) with a nice balcony. But if you are with family of adults, i think its better to ask for an interconnecting rooms so they have 2 bathrooms. Location wise is quite convenient with nearby restaurants, but better if you have your own transportation. Will definitely recommend this hotel to young family or couple looking for modern boutique hotel style.
Stayed 1 night in Feb 2021

10/10 Excellent

Vyrza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
The hotel is so amazing. So clean and comfort. I took a room with a pantry and they give us the best services detail. So comfort. I’ll recommend it to my friends and for sure will be rebook when i stay in jogja. Thanks :)
Stayed 4 nights in Oct 2020

10/10 Excellent

Mark

Liked: Staff & service
Not bad but there are better spots
Not bad but there are better places to stay for a bit more money. A bit out of the center but close to airport. The food was amazing though- best satay I’ve had! Had some noise from construction and had to change rooms because AC didn’t work other then that it was good!
Stayed 2 nights in Dec 2019
Response from General Manager on 23 Dec 2019
Hello Mark, Thank you for trusting us as your accommodation during your stay in town. We thrive to provide our guests with unique and pleasant experiences during their stay in the hotel.We are very sorry that we didn't meet some of your expectations through. We will do anything we can to improve on those areas.We do appreciate your feedback's in all areas where we can improve our service for our guests. You can always let me know at ivan.a_jog@gaiahotelsandresorts.com

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible value in the heart of Yogyakarta. Chic, modern hotel with beautiful decor. Foyer has a great coffee shop and working area, just before a restaurant that serves an ample Indonesian and Western breakfast buffet. Beautiful swimming pool in the middle. Rooms are stylish, calming and inviting. Reception is very helpful if you need to book tours and cars. Only drawback is no safe if you need one.
Stayed 2 nights in Sep 2019
Response from General Manager on 21 Oct 2019
Thank you for taking the time to write a review for us. We are glad to hear that you enjoyed your accomodations that we have inside the hotel.We look forward to welcoming you back in GAIA Cosmo the next time you come back to Jogjakarta.

8/10 Good

Tanushri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon stay - ok location style over substance
Booked for our honeymoon stay. The hotel itself is very modern, clean and pleasing in its design and interior. It’s not too far from the centre and easy to get around. We did however find the hotel to be more style over substance overall. The free shuttle is only 2 x a day and is basically a car that gets booked. Once two guests have booked it’s basically gone so not much use to guests. Shuttle implies continuous back and forth journeys. Breakfast wasn’t the best, but the rooms are very nice and beds are so comfy. The messed up a little in the restaurant and fed me meat after requesting vegetarian, but gave us a room upgrade to apologise. The suites are amazing if you can afford them. The pool was good but could do with changing rooms rather than one unisex shower cubicle. Overall we good and we’d stay again for the price :)
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from General Manager on 29 Apr 2019
Thank you for taking the time to review your stay in GAIA Cosmo. We hope you had an excellent time and hope to see you back soon.

10/10 Excellent

Jack, Usa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a family room. We enjoyed the design, beds were comfortable, and the extra sitting room with TV, table, and sofa was a welcome feature.
Stayed 6 nights in Apr 2019
Response from General Manager on 29 Apr 2019
We at GAIA Cosmo is very happy to hear that you are pleased with our service at the hotel during your stay. We do hope to see you again in the future if you are visitting Jogjakarta again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at gaia cosmo
Breakfast is great with many choices. Their traditional drink jamu is good. Got room with balcony which was great! Looking over the pool. Stylish and comfortable stay with minor downside? Which is No fridge in room and main lobby is crowded with cars park in no parking zone. So messy and difficult to get car in and out of hotel. Room of improvement. Location wise its a distance from malioboro but hey you're in yogyakarta, use becak to move around as part of experience. Highly recommended
Stayed 2 nights in Mar 2019
Response from General Manager on 29 Apr 2019
We would like to thank you for your comments in regards to your stay in GAIA Cosmo, Jogjakarta. With your pleasant stay in our hotel during your trip.We greatly appreciate your comments and suggestion about some of the things during your stay with us.We’ll surely look into these and find ways to improve to give a better service in the future. Hope to see you back again!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Friendly staff and also nice property with clean room and toilet
Stayed 1 night in Apr 2019
Response from General Manager on 29 Apr 2019
It is very heart-warming to hear that you like our hotel and the friendliness of our staff during your stay at GAIA Cosmo. We look forward to see you again in the future.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel. Could be more flexible with early check in.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel - very
Stayed 3 nights in Jan 2019
Response from General Manager on 23 Jan 2019
Thank you for your stay in GAIA Cosmo Yogyakarta ,We hope you had an excellent time and hope to see you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Modern and clean hotel in a quiet neighbourhood
Only stayed for one night and had to check out early for an early morning flight but overall impression was good. Except the initial hiccup that there was only one check-in counter and a lot of people were waiting to check in at 2pm when I arrived hence I had to wait a while for the check in... Room was clean and size was decent. It looked like a relatively new and modern hotel. Food at the restaurant was decent and fairly priced. There don't seem to be anything within walking distance to the hotel though as it is situated in a quiet area. You will have to call a grab/taxi if you would like to get around.
Stayed 1 night in Dec 2018
Response from General Manager on 23 Jan 2019
With very generous reply after your pleasant stay with us, we are really happy to hear that you had such amazing stay in GAIA Cosmo, we hope to see you back in Jogjakarta and GAIA Cosmo soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2018
Response from General Manager on 23 Jan 2019
Thank you for your stay in GAIA Cosmo Yogyakarta '

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioner did not work as well. The room was uncomfortably hot the entire night with the air conditioner set at max.
Stayed 1 night in Nov 2018
Response from General Manager on 30 Nov 2018
Hello , thank you for the time to take a review during your stay in GAIA Cosmo Jogjakarta, we do apologize if during your stay our air conditioner not working properly, we will do some action regarding this matter for being better in the future. Thank you once again for your valued feedback and look forward for your coming again in the future.

8/10 Good

Chris, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and good value
Used as our base to sightsee in Yogyakarta area. Liked the hotel very much although we didn't spend much time in it.
Stayed 3 nights in Aug 2018
Response from General Manager on 5 Sept 2018
Thank you for choosing us as your accommodation during your stay in Jogjakarta.I greatly appreciate your comments about some of the things that you dislike and might disappoint you during your stay with us.We’ll surely look into these and find ways to improve. Hope to see you back again!

10/10 Excellent

mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from General Manager on 5 Sept 2018
Thank you so much for your generous review and we hope to see you back soon!

8/10 Good

Gwen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and cozy experience!
My stay at the hotel was enjoyable and comfortable. The staff attended to our needs asap whenever we needed it. Very friendly as well. Room is exactly like how it is pictured on the website.
Stayed 5 nights in Jul 2018
Response from General Manager on 27 Jul 2018
Thank you for your feedback and review for GAIA Cosmo. I greatly appreciate your comments about some of the things you during your stay with us. The friendliness of our staff is also something that we take pride in, as it is a part of who we are and our service to our valued guests. We hope to see you back in GAIA Cosmo again the next time you come and visit Jogjakarta.

10/10 Excellent

j, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
Loved the hotel design! Super value for price. Staff were nice and helpful, restaurant was great. Coffee was AWESOME! Mostly local families in the hotel. A little overwhelming during breakfast to find seats, and uncomfortable to use the pool due to overcrowd of families and kids. hope the hotel puts in refrigerator, that’ll make it perfect.
Stayed 5 nights in Jun 2018
Response from General Manager on 2 Jul 2018
We’re thrilled to read your comments! We are trying to do the best for guests like you and it’s awesome to hear your appreciation. Please visit us if you happen to visit Yogyakarta again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overall hotel albeit at a quieter location in jogja
Stayed 5 nights in Jun 2018
Response from General Manager on 3 Jul 2018
Thank you for taking the time to review your stay in GAIA Cosmo. We hope you had an excellent time and hope to see you back soon.

10/10 Excellent

Ming She

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Suite, Exceeded expectations
Our stay at Gaia Hotel was pretty much flawless. We were pleasantly surprised that the family suite actually separates 1 large bed in its own room with a door, with 2 twin sized beds outside, and an additional sitting area for dining. Perfect use of space and the design was so modern and comfortable. What's more is that the service was absolutely amazing, the staff members always had a smile and was ready to assist us with our travel needs. The hotel offers day trips with a local travel agency which was very convenient for visiting Borobudur and the city. Breakfast was good, there's also a great coffee bar in the lobby, pool water was a little too cold. The hotel is situated in a very typical city street, a little dangerous to walk on as the sidewalk are not well developed, but we got a good feel of the city vibe. Taxis are really cheap (use Grab app) as this hotel is centrally located, so getting around wasn't an issue.
Stayed 3 nights in Jun 2018
Response from General Manager on 2 Jul 2018
Thank you for choosing us as your accommodation during your stay in Jogjakarta. It is our main goal to ensure all our guests to have a memorable and excellent experience during their time here with us.We are trying to do the best for guests like you and it’s awesome to hear your appreciation.Hope to see you again real soon, yes?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive hotel and great value for money
The hotel is really stylish and I was impressed upon arrival. The staff were very friendly and helpful. The room was comfortable and had a nice balcony. It would have been nice if there were mini-fridges in the rooms. Location was ok, but we took a car to do anything.
Stayed 3 nights in May 2018
Response from General Manager on 2 Jul 2018
Thank you for trusting us as your accommodation during your stay in town. We thrive to provide our guests with unique and pleasant experiences during their stay in the hotel. We hope that we have exceeded your expectations for your stay in GAIA Cosmo.. We look forward to seeing you in the near future whenever you come back to visit Jogjakarta again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, service was also overall very good. Only one time we were a bit let down when we requested pool towels before we swam, the towels never came until we finished swimming and had to request again. Great location, helpful with valet when the basement parking was full. Checking in was a bit long. Loved the room, breakfast was ok.
Response from General Manager on 30 Apr 2018
Thank you for your valued feedback. We do appreciate your feedback's in all areas where we can improve our service for our guests.We hope to see you back in GAIA Cosmo again the next time you come and visit Jogjakarta.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIcest Staff in Yogya
What makes this hotel special is the staff. The front desk wanted to help in any way possible. They even guided me through using a grabcar (cheapest way to get around Yogya) going so far as to wait with us outside to make sure the driver knew where we wanted to go. The coffee shop in the lobby has AMAZING coffee which is not unusual for Indonesia but is for hotels. The included breakfast was delicious. Can't say enough about my stay there.
Stayed 1 night in Apr 2018
Response from General Manager on 12 Apr 2018
Thank you for your valued feedback. We are pleased to hear that you loved our services along with the architectural design of our hotel. The friendliness of our staff is also something that we take pride in, as it is a part of who we are and our service to our valued guests. We hope to see you back in GAIA Cosmo again the next time you come and visit Jogjakarta.

10/10 Excellent

Verity, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is aw3some!
Friendly and efficient staff, great location, room is super comfy and cost of stay is super worth it. Kudos! I will defenitely recommend it to everyone!
Stayed 3 nights in Jan 2018
Response from Manager on 26 Jan 2018
We’re thrilled to read your comments! We are trying to do the best for guests like you and it’s awesome to hear your appreciation. Please visit us if you happen to visit Yogyakarta again!

6/10 Okay

Wee Leng

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel stay
The hotel is new and clean but there is not many restaurants around the hotel area. The food served by hotel is not fantastic but decent.
Stayed 4 nights in Dec 2017
Response from Manager on 26 Jan 2018
Thank you so much for your generous review and we hope to see you back soon!

8/10 Good

Savel

Liked: Staff & service, property conditions & facilities, room comfort
The hotel is in a very good condition. The staff a very friendly, specially the lady at the reception called Sara. She helped me to book the tours to see the temples. I had dinner at the restaurant - the food was great. Breakfast offers a wide selection of treats (I wish someone could have told me what goes with what). The room was clean. The only negative thing is its about 5 min away from the main tourist area but this is not a major issue and results in the hotel being very tranquil and certainly very family orientated.
Stayed 5 nights in Dec 2017
Response from Manager on 26 Jan 2018
Thank you for the review and star rating. We are pleased to hear that you loved our food in semeja restaurant. The friendliness of our staff ( Sara ) is also something that we take pride in, as it is a part of who we are and our service to our valued guests. We hope to see you back in GAIA Cosmo again the next time you come and visit Jogjakarta.

8/10 Good

NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value For Money
The hotel is well designed and value for money. The decors are modern and simplistic. Service rendered were excellent. Rooms were clean and have an open concept. Overall, a very good value for money accommodation.
Stayed 1 night in Dec 2017
Response from Manager on 26 Jan 2018
Thank you for taking the time to write a review for us. We are glad to hear that you enjoyed your accomodations along with the view and design that we have inside the hotel. We look forward to welcoming you back in GAIA Cosmo the next time you come back to Jogjakarta.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern cosmopolitan hotel
Service was good, hotel staff were friendly . Room was nice and clean with modern design and standard amenities, such as cable tv, fridge, and safe. Complementry bicycles were available for borrowing , which is useful for exploring the surrounding areas of interests.
Stayed 1 night in Nov 2017
Response from Manager on 26 Jan 2018
Thank you for choosing to stay with us. It is our goal to ensure all guests have memorable and excellent experience here. You can use staff bicycles anytime during your stay here, Hope to see you again real soon, yes?

10/10 Excellent

j, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience at the hotel
Everything’s good. We had a driver so travel wasn’t an issue. Recommended to book a driver for your trip to get to places that are inaccessible. Staff are professional and smiley all the time. Friendly. Order some food for dinner at their restaurant, and they missed out on one pasta order. We waited for quite some time before realising the order wasn’t made at all. No apologies was made. Gym and sky lounge wasn’t ready when we were there recently. But it’s stated as coming soon. Other than that, the beds are comfortable. Room is spacious. Wifi is working. And, the interior design is cool. Pool needs some heating mechanism though. It’s awfully cold.
Stayed 4 nights in Nov 2017
Response from Manager on 26 Jan 2018
Hello, thank you for your feedback and review for GAIA Cosmo especially for staff service. I greatly appreciate your comments about some of the things that you dislike and might disappoint you during your stay with us.We’ll surely look into these and find ways to improve. Hope to see you back again!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous room
Best hotel ever. Service was indeed great!

8/10 Good

K, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and worthy prices as luxury 5 star hotel...
I might the only foreigner guest in the hotel, during my staying time. The staffs were very kind... and very helpful since my pre-staying... I have written emails, and asked many questions before I stayed. Even until I have stayed, one of staff still very considerate.. she what's app me to make sure my personal arrangement's tour are went well or not. Very thoughtful for this hotel's staff. The hotel is new and the design is very warm and cozy even for single traveller!
Lobby and restaurant
Response from Ivan Andries on 23 Dec 2016
Thank you for your review. We are pleased to hear that you loved the hotel design, and our service.However,we are very sorry that our location isn't that well. Hope to see you back again!

8/10 Good

Fabrice, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best new hotel in Jogja
Newest hotel in town and incredible value for money with best design hotel/rooms, incredible cuisine for breakfast, lunch or dinner... among the best food I never had in Indonesia.
Response from General Manager on 23 Dec 2016
We’re thrilled to read your comments! We are trying to do the best for guests like you and it’s awesome to hear your appreciation. Please visit us if you happen to visit Yogyakarta again!

8/10 Good

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice.
Stayed 5 nights in Oct 2023
Response from General Manager on 17 Nov 2023
Thank you for taking the time to review your stay in GAIA Cosmo. We hope you had an excellent time and hope to see you back soon.

10/10 Excellent

Minako

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食がおいしかった。朝食で、jamuが飲めるのがよかった。スタッフが、親切で、気持ち良い対応だったのがよかった。市内の観光地からは離れているので、車での移動が必要。
Stayed 5 nights in Sep 2023

10/10 Excellent

Xavier

Travelled with family
Liked: Property conditions & facilities, room comfort
Hôtel magnifique propre. Belle chambre spacieuse et fonctionnelle . Bon petit dej
Stayed 2 nights in Jul 2023

10/10 Excellent

KISUP

Liked: Cleanliness, staff & service, property conditions & facilities
직원들이 매우 친절 함.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from General Manager on 25 Apr 2023
Thank you for taking the time to review your stay in GAIA Cosmo. We hope you had an excellent time and hope to see you back soon.

8/10 Good

Kabul

Stayed 1 night in Dec 2021

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeker de moeite waard om terug te komen
Echt een TOP hotel met TOP service. We sliepen maar 1 nacht in het Gaia Cosmo Hotel, maar ze probeerden alles naar onze zin te maken. Dit hotel is echt een boetiek hotel, modern! De prijzen van het eten en drinken zijn prima en een stuk goedkoper dan in Bali. De receptionisten waren erg belangstellend en probeerden met ons mee te denken als we ergens naar toe wilden! Ik zou hier zeker willen terug komen 😊
Stayed 1 night in Oct 2019
Response from General Manager on 21 Oct 2019
We’re stunned – you’re very generous in your comments and we thank you very much for your review. Hope to see you back soon!

8/10 Good

Kyoka, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
写真で見るよりも部屋が明るく広く清潔に感じます。無駄を省いた作りでバスタブはなく家具もエコ仕様ですが十分です。 朝食は1Fカフェで品揃えも良い方だと思います。 チェックインより早く着きすぎましたが2Fに休憩スペースがあり、コンセントもあるのでゆっくり待つことが出来ました。 近くの施設で行われたスポーツイベントに行くために利用したので、それに関しては立地も良かったです。繁華街からは離れているのでそこは注意。 ホテルから呼んでもらったタクシーがぼったくりだったことだけが残念でした。 タクシーはGrabを利用しましょう。Grabを利用すれば安全でお安いです。 その件を除けば全体的にサービスも良く満足できました。
Stayed 1 night in Sep 2019
Response from General Manager on 1 Oct 2019
We at GAIA Cosmo is very happy to hear that you are pleased with our service at the hotel during your stay. We do hope to see you again in the future if you are visitting Jogjakarta again!