When we checked in we were assigned to a room that hadn’t been cleaned. We went to the front desk to let them know, they assigned us a new room. The new rooms bathtub had hair in it, the back of the toilet had urine stains on it, the sink backed up, the room smelled terrible. I complained to the front desk and requested a refund, I was told to call the hotel in 2 days to speak with the owner as the employee at the front desk was unable to issue a refund. If I could rate this hotel with 0 stars I would! This property is disgusting, I highly recommend you book elsewhere.