Yucatan Peninsula Hotel Guide - Hotels with Spa in Yucatan Peninsula, Mexico

"Not to bad"

"This hotel is definitely geared towards young families. Lots if activities for the under 10 crowd. Not much for the plus 18's. The hotel itself is clean, staff very friendly and helpful. Also a very secure hotel. Not much to do past 9pm though so you'll need to go out for any nightlife. The a la carte restaurants could do with better training for staff. Most lacked proper serving etiquette such as a steak knife when ordering a steak and mentioning that wine is extra and not included in AI. The hotel is set up like a cruise ship but lacks the benefits of a cruise, dailey updates to guests on whats happening that day for example. No afults only area. Nor the ability to set reservations and not having food and drink available 24/7. We enjoyed our time here but in reality it was an expensive mid range hotel. Not a true resort sadly. "

"Fabulous staff, excellent food, great environment. Will definitely return!"

"Clean room, good food, lots of wild life. Only issue was no hot water in the shower. "

"Outstanding location. The Excellence Club is worth the upgrade. "

"They switch my room on arrival. I did not receive what was paid for on reservation and had to accept change since I didn’t have options on arrival "

"We loved this resort !!!! "

"Buffet food was excellent Bar was great Staff vary helpful and friendly "

"The food at the restaurant was expensive and not really good. Service was ok. The pool bar person was not very nice. Many restrictions with times. The concierge was just interested in selling the time share. "