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The Crystal Inn Sun Moon Lake

3.0 star property
A peaceful retreat near Sun Moon Lake's shores where travelers can explore the area by bicycle and return to comfortable accommodations

Choose dates to view prices

The Crystal Inn Sun Moon Lake, near Yidashao Pier, blends modern amenities with natural beauty. Guests enjoy local breakfasts, relax at the bar or restaurant, and appreciate in-room WiFi. Past visitors consistently praise their stays here.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
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Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for TWD 1000.00 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: TWD 1000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is The Crystal Inn Sun Moon Lake pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Crystal Inn Sun Moon Lake?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at The Crystal Inn Sun Moon Lake?

Checkout is at 11 AM.

Where is The Crystal Inn Sun Moon Lake located?

Situated in the mountains, this hotel is within a 5-minute walk of Ita Thao Shopping Street and Sun Moon Lake. Ita Thao Pier and Sun Moon Lake Ropeway are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 29 out of 132 reviews
Rating 8 - Good. 60 out of 132 reviews
Rating 6 - Okay. 31 out of 132 reviews
Rating 4 - Poor. 9 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

Reviews

Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean rooms. Great friendly staff. I would highly recommend this place.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Liang Hui Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Was conveniently located the pier and breakfast was provided at the resort building
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
This is a brilliant hotel - lovely friendly staff, and the room was like something out of a James Bond movie, very special :)) lots of mirrors :)) Location right on the waterfront. Brilliant!!
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Sheueru

We was sent to other location of Crystal Inn,and room has bad sm
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chidung

Liked: Cleanliness, staff & service, amenities
早餐不錯
Stayed 1 night in Jan 2026
Verified

8/10 Good

ariya

Liked: Cleanliness, amenities, property conditions & facilities
別館には、トイレにドアがついておらず、カーテンで仕切られている。シャワートイレはついており、概ね客室は綺麗。本館の朝食はとても素晴らしい。別館に泊まっても本館で食べることが可能。
Stayed 1 night in Dec 2025
Verified

8/10 Good

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン開始時間よりかなり早くホテルに着いたので荷物を預けて出かけようと思っていたら、スタッフの方が来てそのままチェックインしてくれて助かりました。 ランドリー施設もありますが、1階フロント奥に洗濯機と乾燥機がそれぞれ1台ずつ置かれているだけなので、気になる方は近くのコインランドリーを利用した方がよいかと……。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jaime Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen bufet de desayuno
Stayed 1 night in Mar 2025
Verified

6/10 Okay

TZU CHING

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
房間還乾淨、格局有點差
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿體驗很不錯，會是下次的首選

座落位置非常好、服務人員態度和善，除了枕頭太軟、隔音稍微差一點點，其餘沒有什麼缺點
Stayed 1 night in Jan 2024
Verified

6/10 Okay

??

Liked: Cleanliness
冷暖空調不太好設定無教學提示
Verified

8/10 Good

CHI-MIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CP值很高，唯獨停車場不好找是比較美中不足，應該將停車場周邊環境描述說明，方便第一次到訪伊達邵的旅客更容易找到停車場位置。
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
房間有異味，隔音不好，上下行李不方便，
Stayed 1 night in Feb 2022
Verified

8/10 Good

Ching ju

Liked: Cleanliness, staff & service, property conditions & facilities

帶小孩要考慮一下是本館還是二館

二館廁所與浴室跟房間沒有隔牆，有小孩比較不方便，本館屋頂可以進去看夜景，地點吃飯方便，不過停車只能到一點需要規劃一下行程，才不會跟人塞車
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
服務人員態度很棒 住宿環境有水聲 狗叫聲 導致誰的不是很好 早餐疫情趨緩了目前還是提供餐盒 沒有跟之前一樣可以到晶澤會館吃早餐 導致沒有加分到 如果只是想睡一晚對其他沒有要求的可以推一下 但如果在意可能就比較不推薦
Stayed 1 night in Dec 2021
Verified

6/10 Okay

SHOW FANG

早餐收到已掉涼了，不好吃
Stayed 1 night in Oct 2021
Verified

8/10 Good

CHIH KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置好的酒店

酒店位置好，在伊達邵碼頭，出來逛街非常方便，有老街，也有超商，生活機能不錯，想看湖景走出來就可以看到，很舒服
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店房間大小適當，廁所乾溼分離，不錯。停車場有點遠，但有golf車可接送。
Stayed 1 night in Jun 2020
Verified

6/10 Okay

eva

Liked: Staff & service, amenities
Disliked: Cleanliness
鏡面不夠明亮抱枕有點污漬
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的服務！

飯店接待人員很親切，因為有帶寶寶入住，從停車場走到飯店的距離約8分鐘，接待人員怕我們不方便，主動說要用高爾夫球車接送我們，很貼心！
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離碼頭和用餐街道都很近，早餐豐盛好吃。 當有需要幫忙時，人員會即時協助。
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
週邊景觀佳，臨商圈近，吃飯購物皆方便，早餐多樣選擇，用餐還可觀看潭面景色。
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location is good. Very close to the pier and variety food choices downstairs. However, the ground floor is a tea shop, which is super weird that you have to disturb the business for getting to the lift, plus I believe there is security concern. No shampoo or shower gel were provided. Room is small. Shower and basins area are reaching distances and no walls, not suitable when traveling with young kids - while you’d like to have a good shower after a long day when kids finally fell asleep, it’s really hard to keep the noise low and light dime. Anyway, the main resort one looked good when we checked in at the main building. Maybe we will try the main one next time but not this inn again
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整潔 簡約 地理位置方便，可惜停車較不便
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
不知是否因為是別館, 出入口有點不明顯.
Stayed 1 night in Nov 2019