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Hotel Doña Urraca

3.0 star property
Travelers plan their day over coffee at this welcoming hotel, where tour assistance, luggage storage, and thoughtful amenities make exploration easier

Choose dates to view prices

Hotel Doña Urraca, in the heart of this vibrant destination, offers practical comforts. Guests can enjoy the coffee shop, unwind at the bar, browse free newspapers, and use in-room WiFi. Dry cleaning services add convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
In-room safe
  • Sleeps 3
  • 1 Double Bed

Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
In-room safe
  • Sleeps 3
  • 1 Double Bed
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About the area

Zamora is home to Hotel Doña Urraca. Puerta de Doña Urraca and Estatua de Viriato are local landmarks, and the area's natural beauty can be seen at Duoro River and Playa del embalse de Ricobayo. Visit our Zamora travel guide
Map
C/ La Puebla Nº 8, Zamora, 49005

What's nearby

  • Puente de Piedra showing a river or creek, heritage architecture and a bridge
    Puente de Piedra
    8 min walk - 0.7 km
  • Semana Santa Museum
    3 min walk - 0.3 km
  • Museo de la Semana Santa
    5 min walk - 0.5 km
  • Zamora Cathedral
    10 min walk - 0.9 km
  • Zamora Castle
    10 min walk - 0.9 km

Getting around

  • Zamora Station
    18 min walk

Restaurants

  • Cafe Bar Salva
    2 min walk
  • Cerveceria Plaza Mayor
    5 min walk
  • Pizza Móvil
    6 min walk
  • Taberna La Z
    7 min walk
  • Bar Los Abuelos I
    6 min walk

About this property

Hotel Doña Urraca

Property highlights
At Hotel Doña Urraca, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), a vending machine and tour/ticket information
  • Luggage storage, smoke-free property and a front desk safe
  • Free newspapers, a lift and concierge services
Room features
All guest rooms at Hotel Doña Urraca have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths and free toiletries
  • Flat-screen TVs with digital channels
  • Free infant beds, heating and daily housekeeping

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8.6 out of 10, Excellent, 297 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 5.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Doña Urraca Zamora
Doña Urraca Zamora
Hotel Doña Urraca Hotel
Hotel Doña Urraca Zamora
Hotel Doña Urraca Hotel Zamora

Frequently asked questions

Is Hotel Doña Urraca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Doña Urraca?

Limited spots are available.

What time is check-in at Hotel Doña Urraca?

Check-in begins at 2 PM.

What time is check-out at Hotel Doña Urraca?

Checkout is at noon.

Where is Hotel Doña Urraca located?

Situated in Zamora, this hotel is within a 5-minute walk of Puerta de Doña Urraca, Semana Santa Museum and Museo de la Semana Santa. Iglesia de San Juan de Puerta Nueva and Plaza Mayor are also within 5 minutes. Zamora Station is 18 minutes by foot and Zamora (ZOB-Zamora Train Station) is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Doña Urraca Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 20 out of 50 reviews
Rating 8 - Good. 23 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service

Good for a visiting the city.

A good hotel convenient for visiting the cathedral and castle.
Stayed 1 night in Sep 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

he estado antes

He estado ya antes en este hotel, si lo repito es por lo muy bien situado que está, su limpieza y su comodidad, nada que reprochar
Stayed 2 nights in Jun 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y la situación del hotel son estupendas. La atención y amabilidad del personal es otro punto a favor. Un sitio ideal para alojarse en Zamora.
Stayed 1 night in Apr 2022

10/10 Excellent

José María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Práctico y confortable

Todo el personal es muy amable y atento. Muy confortable.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable, próximo al centro histórico

Es un hotel que está reformado recientemente, el recepcionista pendiente de todo y muy atento. Se encuentra fuera de la muralla, pero a muy poca distancia .El casco histórico es peatonal
Stayed 1 night in Oct 2021

4/10 Poor

Mireia

Disliked: Property conditions & facilities, room comfort

No era lo que parecía,

Pues el hotel en si parecía otra cosa, llegamos a la habitación, la tapa del water estaba suelta, la alcachofa de la ducha estaba rota, esparcía agua por todos sitios menos por donde debía salir, la limpieza aceptable, el colchón se hundía en el centro y me pase toda la noche encima de mi pareja sin poder movernos ninguno, el aire acondicionado no funcionaba, salimos hacia un viaje largo sin descansar, una pena. Cojimos el hotel por la calificación que veíamos de otras personas, pero nos toco la china, EA
Stayed 1 night in Sep 2021

6/10 Okay

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mucho por mejorar para ser un tres estrellas

Hotel cerca del casco histórico, en general buena estancia pero necesita bastantes mejoras: - No tiene recepción 24 horas, mayormente el recepcionista hace de todo y no está en el puesto. - De madrugada no funcionaba la tarjeta para entrar al hotel y me quedé en la calle - No tenía tapón la bañera - Faltan enchufes en la cabecera de las camas - No aceptan tarjeta en el restaurante
Stayed 3 nights in Aug 2021

10/10 Excellent

F Rosari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y confortable.

Hotel muy cerca del centro y del casco histórico y con facilidad de aparcamiento casi a la puerta.
Stayed 2 nights in Jul 2021

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great reception team

David and Alex on reception the most helpful people I have ever met. Truly fantastic
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2021

10/10 Excellent

ELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy céntrico para visitar la ciudad, personal muy agradable, recomendable
Stayed 2 nights in Feb 2020

8/10 Good

Amara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico, limpio, y acogedor.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad/Precio muy bien.

Buena estancia, acorde precio con las estrellas que tiene, se aparca fácil alrededor y tiene cafetería que cierra tarde.
Stayed 1 night in Nov 2019

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities

Boa

Tudo funcionou bem.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien: limpio, amplio, luminoso y muy cerca del centro histórico. Y personal de trato sencillo y amable. Tan sólo la tarima de la habitación hacía algo de ruido al pisar a veces y por la noche nos resultó algo incómodo el sonido para los demás, pero estoy seguro de que lo solventarán en breve.
Stayed 1 night in Aug 2019

6/10 Okay

juanma

Liked: Cleanliness
Habia en la habitacion un ruido por el sistema de ventilacion refrigeracion que no se fue en todo el dia y no era del aire acondicionado.lo mejor calidad-precio pero no creo q esas instalaciones sean para un hotel de tres estrellas. Muy bien la ubicacion
Stayed 1 night in Aug 2019

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejor de lo que esperaba

Todo impecable. habitación no muy grande, baño amplio con ducha de chorro generoso, tv con reproductor de películas usb, ubicación silenciosa. Las vistas mejor salir a la ciudad a ello. El aire acondicionado un poco ruidoso y la nevera, como en casi todos los hoteles, no enfría. Personal superamable. Desayunábamos por la ciudad, por lo que no se que tal estaba el bar/cafetería. Se aparca fácil por los alrededores, no enfrente. Muy recomendable.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hace un año estuve en él y repetí porque me gustó mucho
Stayed 2 nights in Jul 2019

6/10 Okay

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort

Modesto y tranquilo.

No tiene caja fuerte. Es un problema para guardar pasaporte y aparatos digitales de los que dependes para comunicar diariamente. El Wifi es débil a para peor se corta a media noche hasta la 7 de la mañana. Yo tengo que comunicar durante esas horas con otro pais donde a esas horas es hora de trabajo. Eso marcó un gran problema para mi. Limpieza y ubicación está bien.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super,sauber,komfortabel,ein paar schritte von Altstadt enfernt
Stayed 1 night in Jun 2019

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado para visitar Zamora

Hotel con personal amable, bien ubicado, sin problema de aparcamiento en la zona y correcto en cuanto a limpieza.Quizás le sobre una de las tres estrellas por la falta de determinados servicios. Los dueños tienen un restaurante cerca con comida tradicional muy abundante ya buen precio( 11 € el menú)
Stayed 2 nights in Apr 2019

8/10 Good

José Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable para visitar la ciudad de Zamora

Trato muy correcto y agradable.
Stayed 1 night in Apr 2019

6/10 Okay

manuel

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotel corriente.

Ubicado cerca del centro y fácil aparcamiento. La habitación pequeña, con la colcha rota, el colchón blando, la cama se movía y las cortinas descolgadas. Por el contrario el baño estaba bien, y wifi y Tv funcionaban bien. El desayuno en la cafetería un poco caro.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel comodo y servicio correcto. Este viaje a Zamora ha sigdo una experiencia muy agradable. Desde nuestra llegada, nos han atendido correcta y amablemente facilitando información para hacer nuestra estancia sin problemas.
Stayed 1 night in Mar 2019

8/10 Good

Beatriz

Liked: Staff & service, property conditions & facilities
Hotel sin grandes lujos pero agradable, muy cerca del centro. El recepcionista, Agapito, fue muy amable y servicial facilitándonos toda la información sobre la ciudad. Volvería a hospedarme allí.
Stayed 2 nights in Dec 2018