Zengcuoan Hotels

"Ok"

"We really have a pleasant stay in this hotel, room is cozy , hotel staffs service is professional and friendly, a lot of varieties of foods for breakfast buffet. Overall experience for this hotel is Awesome. Next time if I come to Xiamen again will definitely choose this hotel."

"A beautiful hotel room in a very nice hotel. Not much around to walk to, but the hotel itself is great."

"It was a fantastic experience the staff were amazing especially Angela one of the managers was extremely helpful and one other manager on the dining restaurant Lake a super gentleman spoke perfect English and went beyond his efforts to accomodate any requests he definitely deserves a raise My all stay on this hotel I mast say one of the best 5star hotel that I experienced "

"Nicely located. "

"Very clean hotel. Staff are friendly and helpful. Comfy bed and room is big. Appreciate their good service "

"Nice place. Everyone was very nice and helpful. Wendy at the front desk was great. Thank you "

"Firstly, the room I booked online had a picture of a bath tub but when I was not given a room with one when I checked in. I had to inform the guest services and was told that not all rooms had a bath tub. I felt cheated as your picture of the room had a bath tub. Sound proofing of the rooms were ridiculous. I was constantly awoken by sounds of people talking and doors opening and closing. I did not get a good nights rest. Service from house keeping was great. But overall the other service I felt from the staff was cold and not up to par with what branding this hotel has. "

"At the check-in staff did not seem so kind. When you are traveling far from home, alone and tired after a long trip, a welcome smile matters. Overall, it is a very good hotel, also well located. "