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"The hotel is updated and well appointed. The rooms are small but optimized with storage. We had adjacent rooms with our teenage girls that connected along the outside balconies. The hotel is near the train station which was great upon arrival and departure. There is minimal noise from the train station that I only heard when the balcony door was ajaf. So, if you are a light sleeper, then request a room away from that section. The staff and breakfast were great."

"Comfortable room, great view, perfect location close to town and lifts, enjoyed the restaurant. 100% would stay there again and recommend. "

"Our stay was excellent. The room was very cozy, clean and comfortable and the balcony offered views of the Matterhorn. Breakfast was very delicious and the staff were attentive and friendly. "

"Loved the Butterfly!! Perfect for our family vacation wonderful breakfast lovely staff we will definitely stay here again "

"Code was in my email inbox when I arrived after 7 and key ready inside. Accommodation was very charming- clean and simple and perfect ski hotel. "

"Amazing "

"Excellent! "

"Beautiful rooms and stay! The staff were phenomenal especially the receptionists. Very attentive to detail and polite! We had a wonderful stay here for Christmas and definitely would come back again!"

"Absolutely unforgettable doesn’t even begin to cover our stay at Hotel Zermatterhof. From the moment we arrived, the staff went above and beyond in every possible way, warm, attentive, and genuinely caring. Nothing was ever too much trouble at any time, no matter how small the request. The level of service was simply exceptional and made us feel truly special throughout our stay. The facilities are outstanding: elegant, immaculately maintained, and perfectly designed for both comfort and relaxation. Every detail reflects quality and thoughtfulness, creating an atmosphere of effortless luxury. The location is nothing short of breathtaking. Set in the heart of Zermatt and surrounded by stunning Alpine scenery, it felt like stepping into a postcard, especially at Christmas. We were lucky enough to experience a truly magical Swiss Christmas, complete with snow-dusted mountains, festive charm, and an atmosphere that felt straight out of a fairytale. We honestly couldn’t have asked for more. The Zermatterhof didn’t just meet expectations, it exceeded them in every way. A flawless experience and a hotel we will treasure forever and absolutely return to."