Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: COP 18,000 for adults and COP 18,000 for children
A bar/lounge
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No lift (single-level property)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
Entertainment
Flat-screen TV with satellite channels
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately COP 18000 for adults and from COP 18000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 48779
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Frequently asked questions
Does Hotel y termales Las Heliconias have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Hotel y termales Las Heliconias?
As of 8 May 2026, prices found for a 1-night stay for 2 adults at Hotel y termales Las Heliconias on 14 May 2026 start from €63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel y termales Las Heliconias pet-friendly?
Yes, dogs are allowed at this property. A cleaning fee of COP 20000 also applies.
What time is check-in at Hotel y termales Las Heliconias?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM.
What time is check-out at Hotel y termales Las Heliconias?
Checkout is at noon.
Where is Hotel y termales Las Heliconias located?
This hotel is in Zetaquira.
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