Zhangjiakou Hotels

"同事入住的是隔壁的taiwoo酒店 去参观了下 感觉element性价比比较高（尤其是房源紧张的时候）receptionist的服务很好 一直笑嘻嘻的 离滑雪场非常近 就是希望酒店的晚餐提供能稍微延长时间"

"The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing "

"The service at this hotel is truly impressive! During check-in, the front desk staff went out of their way to make everything as convenient as possible for me. Since we arrived late and all the nearby liquor stores were closed, they kindly surprised me by delivering a bottle of Chilean red wine! The room itself was spotless and cozy, with bedding so comfortable I slept like a dream. Breakfast was a delight too. Overall, it was an exceptional stay, and I’d definitely come back next time! "

"Room cleanliness needs a bit of improvement. Staff are helpful, location is great!"

"客房宽敞明亮，前台服务也很热情。第一次体验滑雪，非常好的体验。"

"予約したけど、予約は認められなかった。店長「ＨＯＴＥＬＳで予約の人は少なくて、確認しませんでした。また、ツインはもうあります。良かったらダブルあります。」予約した後、電話で確認した方がいい。清潔なホテルです。"

"非常好, 雪場一步到, 非常清潔, 只是不好打車出市區, 如果hotel 有shuttle 就好, "

"good location"

"We had a great stay at location. The staff were very accommodating and rooms were comfortable. The complimentary breakfast was a great addition to the stay. "

"It is 20 min from Great Wall of China; but around there is no restaurant. We ate restaurant inside hotel, food is good; also breakfast buffet is the best. Staffs are friendly but no English speaking, we used google translator. Great hotel, strongly recommend if you want to go Great Wall of China "

"Location."

"周圍雖然較冷清，但是步行至地鐵站不遠，也很方便。 飯店舒適，服務人員親切溫暖。早餐很美味。"

"Check in was ok although a long line with only 2 ppl in front desk. It was prepaid w/double breakfast but the next day the breakfast site could not find my record so the bill was sent to my room. Later then I received a call from front desk to ask how to pay the room fee etc. I replied it was prepaid and then I sent my receipt to front desk, then front desk said they need to verify with if I need to pay or not with financial dept to check if they receive fund or not. No information was replied...