The Residences at Las Palmas

Property class: 3.5

Choose dates to view prices

At The Residences at Las Palmas, you can look forward to a free food/drink shopping service, a rooftop terrace and a garden. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

A bedroom with a bed, nightstands, a potted plant, and a view of the outside.

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free wired internet

View all photos for Presidential Villa, 3 Bedrooms, Kitchen

A resort with a large infinity pool, a thatched-roof structure, and a view of the sunset over palm trees.

Presidential Villa, 3 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 186 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Single Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exclusive Villa

A modern bedroom with a large bed, wooden ceiling beams, and a dining area with wooden chairs and a table.

Exclusive Villa

  • Ocean view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Superior Villa

A spacious living area with a sofa, chairs, a coffee table, and a kitchen with wooden cabinets and a granite countertop.

Superior Villa

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed
  • Free wired internet

Premium Villa

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds

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About the area

Located in Zihuatanejo, The Residences at Las Palmas is near the airport and on the beach. The area's natural beauty can be seen at La Ropa Beach and Zihuatanejo Bay. Magic World Aquapark and Magic World Aquatic Park are also worth visiting. Relax and indulge in the area's health/beauty spas, or seek out an adventure with horse riding nearby. Visit our Zihuatanejo travel guide
Map
Carretera a Playa Blanca lote 5, Zihuatanejo, GRO, 40880

What's nearby

  • A sunset over a beach with two people standing and looking at the horizon.
    Zihuatanejo Bay
    37 min drive - 22.6 km
  • A sunset over a calm sea with boats and a sandy beach.
    La Ropa Beach
    40 min drive - 24.1 km
  • Blanca Beach
    10 min walk - 0.9 km
  • La Madera Beach
    37 min drive - 22.6 km
  • Las Gatas Beach
    44 min drive - 26.0 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    9 min drive

Restaurants

  • Rocko Cafe
    5 min drive
  • La Gaviota
    20 min drive
  • Trattoria da Gianni
    18 min drive
  • El Manglar
    20 min drive
  • Taqueria 3 Hermanos
    10 min drive

About this property

The Residences at Las Palmas

  • Hotel near the airport
  • Consider a stay at The Residences at Las Palmas and take advantage of a free food/drink shopping service, a rooftop terrace and a garden. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • 2 outdoor pools along with free cabanas, sunloungers and pool umbrellas
    • Free self-parking
    • Airport pick-up service (surcharge), local meal delivery service and a porter/bellboy
    • A water dispenser, multilingual staff and concierge services
  • Room features
  • All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
  • Other amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Showers, free toiletries and hairdryers
    • 40-inch flat-screen TVs with cable channels
    • Private gardens, wardrobes/cupboards and separate sitting areas

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Frequently asked questions

Does The Residences at Las Palmas have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 9:00 PM.

Is The Residences at Las Palmas pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residences at Las Palmas?

Self-parking is free at this property.

What time is check-in at The Residences at Las Palmas?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 1000 (subject to availability).

What time is check-out at The Residences at Las Palmas?

Checkout is at 11 AM. Late checkout is available for MXN 1000 (subject to availability).

Does The Residences at Las Palmas provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 500 per vehicle applies.

Where is The Residences at Las Palmas located?

Nestled on the beach, this Zihuatanejo hotel is 0.4 mi (0.6 km) from Blanca Beach and 2.5 mi (4 km) from Potosi Refuge. La Ropa Beach and La Madera Beach are also within 12 miles (20 km).

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Reviews

The Residences at Las Palmas Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Apartment was spacious , clean and well equipped. Staff were lovely, helpful and very friendly.
Stayed 13 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Love restaurant service- they were fantastic with their attention to detail and all around service! Always went above and beyond! Couldnt recommend them enough... Beach moderator and manager Hector and Francisco - due to this being a favorite area of nationals during the busy holiday time - we felt targeted becuz we were American (same rules didnt apply to all)
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fantastic. The staff were very nice and extremely helpful. The beach is fantastic! The only issue we had was with the Expedia booking. We were provided with misleading or just straight out incorrect information. I expect better from Expedia.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for relaxation. It is gorgeous and the presidential villa was amazing. Every room was comfortable with adequate ac and the common area was large enough for a a family. The kitchen was large and had cooler with filtered water. The unit had it's own pool but we also enjoyed the infinity pool on the grounds. The only drawback was that the restaurant on the grounds closed its doors the day we arrived and there is nothing in the area so you must go out for meals or purchase food for the apt. Zihua was interesting and we did a few excursions including the day trip to isla de Ixtapa. This place is so beautiful with the views of pool, beach and amazing sunset and the staff was awesome that we will be back.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El equipo encargado de la propiedad fue muy amable y atento, la propiedad es muy bonita y limpia, solo a tomar en cuenta a veces aparece como 3 camas pero realmente son 2 camas king size una en cada habitación y un sillón en la sala (no sofá cama) con un espacio grande de sala y de habitaciones, al igual que el espacio de restaurante y alberca son muy cómodos para vacacionar, se nota que son nuevas la instalaciones, la playa también es muy bonita y los atardeceres son hermosos solo que no puedes meterte a nadar, está a unos 30 minutos de Ixtapa y 45 de Zihua y a unos 10 del aeropuerto, a mi parecer la distancia no es un problema si rentas un coche ya que la carretera está en muy buenas condiciones y es segura, el único problema fue que la alberca dentro de la habitación no servía adecuadamente y nos dijeron que al día siguiente de nuestra llegada la iban a arreglar pero nunca fueron, igualmente es de tamaño pequeño así que recomiendo más la alberca principal de la propiedad es de buen tamaño y muy cómoda para relajarse todo el día, la experiencia en general fue muy buena y si la recomendaría
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso, muy tranquilo ideal para descansar la playa es excelente
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar!!! La comida deliciosa
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness
La villa es muy bonita, cómoda y con excelentes instalaciones; el lugar en sí es prácticamente perfecto. Lamentablemente, todo se ve arruinado por el pésimo servicio y la total falta de responsabilidad del encargado. El Sr. Fernando fue quien nos entregó la villa y nos recibió. Desde el inicio nos aseguró que durante la semana irían a realizar limpieza, cosa que nunca sucedió. Estuvimos 5 días completos y no fue nadie a limpiar ni una sola vez. Como consecuencia directa de esta falta de limpieza, aparecieron hormigas en el baño, las cuales se extendieron a las habitaciones y nos picaron mientras dormíamos. Esta situación se le informó al Sr. Fernando, y no nos dio ninguna solución, ni apoyo, ni seguimiento. Simplemente fue ignorado el problema. Para colmo, al momento de la salida le enviamos mensajes para saber con quién debíamos dejar las llaves, y jamás respondió. Hasta el día de hoy no ha contestado, demostrando una total falta de profesionalismo y atención al huésped. Las llaves finalmente se dejaron con el Sr. Francisco en recepción, quien tuvo con nosotros un trato excelente, atento y respetuoso, siendo la única persona que realmente cumplió con su trabajo. En pocas palabras: ✔️ Buen lugar y bonita villa y excelente restaurante ❌ Servicio inexistente y pésima gestión del encargado de la villa Es una verdadera lástima que un lugar con tanto potencial quede tan mal parado por la negligencia de quien debería encargarse de que la experiencia sea buena.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente sólo que mi villa no tenía aire acondicionado en la sala comedor cocina y el baño principal no tenía agua caliente pero todo lo demás excelente súper recomendado
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Una tranquilidad excepcional
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, la habitación impecable, el personal muy amable, excelente lugar para ir a relajarse
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista al mar
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones excelentes. muy limpias. la vista al mar muy buena y de fácil acceso. La alberca muy limpia y adecuada para la familia. Un lugar muy tranquilo para descansar y disminuir el estres.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Me parecio increíble... lo unico que la propiedad tenia 2 azulejos rotos del piso y podia alguien lastimarse descarlso
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar muy tranquilo!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo, increíble el lugar, muy bonito y tranquilo
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, tranquilo y muy bonito
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, fantisco lugar un paraíso muy buenas vacaciones
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El lugar perfecto para descansar

El lugar es precioso, muy tranquilo y bien cuidado, la villa muy completa lo tiene todo la alberca no es muy grande, pero nunca estuvo saturada y bueno tienes alberca en tu villa , la playa enorme, de arena muy suave y las amenidades de la playa muy bien. El restaurante un poco caro y no hay mucha variedad pero la comida está rica.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción de hospedaje

Muy cómodas habitaciones y excelentes instalaciones, solo el restaurante está fuera de servicio por remodelación, tomarlo en cuenta.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Desde la llegada en la recepción nos dijeron q como la villa que rentamos era particular q el dueño tenia q entregarnos la habitación, me tuve q comunicar con el dueño y me pidió un momento, después de esperar como vieron q ya habíamos bajado maletas por fin nos dejaron pasar a la villa, en la habitación había muchas hormigas en la cocina, hace falta mas iluminación ya que durante la estancia hasta el ultimo día q estuvimos por la noche encendieron las luces de las areas comunes, por que una vez q obscurece te tenias que salir de la alberca xq ya no se veía nada, considero q al restaurante le hace falta tener mas disponibilidad de los platillos q ofrece, al querer hacer check out tuvimos q dejar las llaves de la habitación en vigilancia ya q el personal llegaba mas tarde.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar de s excelente!
Stayed 3 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Me cancelaron la reserva
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar y disfrutar de la playa, muy recomendable
Stayed 3 nights in Nov 2023