"Our hotel stay and the attendance of the staff was excellent. Rooms are clean and updated. Breakfast, which is sub-catered to another restaurant on the top floor, needs much improvement (staff, food), taking into consideration, that the hotel is advertised as "Luxury".
We definetly enjoyed our stay in the hotel ZiOne and recommend it to others."
"Stayed here for 3 nights, staff were very helpful and friendly, food at the restaurant was great and the overall stay was perfect! Amazing location and some of the best views in Salento. Would recommend for anyone visiting."
"From the beginning at the front desk we were charged for taxes even though we are American citizens and Colombians as well. But because we said we entry the country by biometric standards ( which does not require the stamp at the passport ) we were charged illegally. We are going to petition de return of our tax money. We we are in Bogotá and we were exempted from taxes. Officers in immigration told us that is illegal . We are never going back to that hotel."
"Beautiful property with amazing views! Amenities were all great. Room was amazing and the staff were great!! Food is top notch. The only thing not great is the gnats/midges. Trust me, you need to bring bug spray. Other than that, the experience was amazing at this hotel"