Chichijima Island All inclusive Holidays

Amazing place , the people are very friendly, it would have gotten 5 stars if the ventilation system was better, smoking really bothersome

Hotel had lots of nice restaurants, great activities to do, the location was good, staff was friendly and I had a good run on the Pai Gow & Craps Table. We arrived when the flood happened but other than that and the rain, everything was fine. Keith A.

Everything was great.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Everything was great.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Clean and staff was nice and helpful. I have traveled for years and this was the best

Stayed here for 6 nights. Room clean and as only used as a place to sleep and shower was perfect. Amenities all working in the room. Staff polite and helpful. We had breakfast once and were not impressed, hot food was luke warm and all the fruit was tinned fruit nothing fresh. We ate out every day other than that. Hotel in walking distance to many attractions and if not front desk can order a taxi which was no more than a 4 min wait. We suggest you take a card from the Hotel with you to show taxis for coming back as only one knew where it was. Had a great stay and Rome was wonderful. Would stay here again

This is a good, basic hotel which is convenient for St Peter's and the Vatican. The city centre is also within easy reach via the metro. There is a buffet breakfast with a good selection available in the morning. Staff were very helpful, particularly the night manager who was very helpful when I had a minor accident - a fall in the room. See below. Likewise, the chambermaid was able to confirm that my hairdryer was not working and it wasn't my fault! (It was quickly repaired). The room was small but compact with enough space for me and my belongings. Wifi was patchy at best and the TV channels did not offer much entertainment, the exception being a Sean Connery film (in English, curiously) which I hadn't seen. The one problem: Aurum Hotels, please do NOT have a step between the bedroom and bathroom; a slope would be much safer.

fun atmosphere, great locations, several bars and places to eat in the hotel, nice pool area.

The staff was amazing. The room was perfectly lovely! Would stay there again!

Clean and staff was nice and helpful. I have traveled for years and this was the best

Everything was great.